Sterling McCall Acura
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Didn’t put stuff back!
Written byon 09/09/2022
I went to go get an oil change and a new tire. I had on a spare. But once they got done, they didn’t even put the spare tire back where it’s supposed to go. Now it’s sitting in my trunk taking up space. It’s not hard to be courteous and do your job. So I have to ride writing with this tire in my trunk until I can find someone to do their job for them! This may seem minor but it’s taking up space in my trunk and it’s ridiculous.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Customer Service on 09/12/2022
Dealer Response
Thank you for informing me about your situation. Please know that we are looking into your concerns, Anthony Val Verde the General Manager will be reaching out to you soon to assist.
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