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Customer Reviews of Jeff Haas Mazda

Review type:

Overall rating

5.0
5 out of 5 stars

(8 reviews)


Customer recommendations:

Yes (8)|No (0)

Very good experience

5 out of 5 starsby Edgar on 08/17/2024

Cesar was very helpful and everything was very quick, thanks a lot.
  • Thank you, Edgar, for your kind words! We're thrilled to hear that Cesar was able to assist you quickly at Jeff Haas Mazda. We appreciate your feedback and hope to see you again soon! Sincerely, The Jeff Haas Mazda Team

    by Jeff Haas Mazda on 08/20/2024

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The following reviews are more than two years old. They are not included in the overall rating.
487 reviews
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  • Jeff Haas know how to treat customers.

    5 out of 5 starsby willstx on 06/24/2013
    updated 08/30/2025

    I went to probably 2 or 3 different dealerships before going to Jeff Haas. What I was looking for was very simple; a CX-9 with a trim package that I could afford. George over at Jeff Haas made the entire process so simple and easy that I simply cannot understand why other dealerships have to give me the run around. Jeff Haas reps are very sensible and so down to earth that I felt I was dealing with a human being rather than an over pressuring sales man like at the other dealerships. Keep it simple, and make it fast. Jeff Hass has no problem doing this.
    • Jeff Haas Mazda thanks you for this awesome feedback. Our team loves to make the car buying process smooth and enjoyable for our customers and our goal is to have our customers leave with a smile on their face. Our team will be excited to know that they met your expectations! We are extremely appreciative of your Five Star Review and recommendation! We thank you for trusting us with your car buying needs and it was a pleasure working with you! We hope you enjoy your new vehicle and we look forward to working with you in the future! LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Todd Crabtree - General Sales Manager toddc@jeffhaasmazda.com

      by jeffhaasmazda on 06/26/2013

  • Simple, easy and fast

    5 out of 5 starsby sh1971 on 11/16/2013
    updated 08/30/2025

    I went in with the intention of buying the new 2014 Mazda 3. It didnt take me long at all to learn that this car is second to non in its class. G.P. was a straight shooter and made the deal extremely fast. I love my car.
  • outstanding service

    5 out of 5 starsby Sofan on 04/14/2013
    updated 08/30/2025

    It was truly a pleasure to work with the professionals at Jeff Haas Mazda. We purchased our 3rd car there in the last 3 years, and are happy to do business with such a competent trustworthy, and ethical sales team. George is particularly outstanding; incredibly helpful throughout the process, while not being pushy.
    • Jeff Haas Mazda thanks you for your amazing review! Our team takes pride on making the car buying process smooth and enjoyable and love when their customers leave with a smile on their face! Thank you for continually trusting us with your car buying needs and we look forward to working with you again in the future! We hope you enjoy your new vehicle! Don’t forget to Like us on Facebook and Follow us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Todd Crabtree - General Sales Manager toddc@jeffhaasmazda.com

      by jeffhaasmazda on 04/16/2013

  • Awesome Salesperson!

    5 out of 5 starsby dfrasier on 08/04/2012
    updated 08/30/2025

    I am extremely pleased with my salesperson, Rob Morrison! Put up with a lot of questions and gave me as much information as he could find. Worked with me throughout the purchase process and continued to help with accessories, etc. after I purchased my vehicle. I definitely recommend Rob!
  • Experience of buying my CX9

    5 out of 5 starsby sbose_uh on 08/23/2012
    updated 08/30/2025

    I purchased my CX9 in July. The shopping experience was entirely different from other dealers in a nice way. The two salesmen, Thomas Garrison and Ted (forgot his last name) were very friendly and helpful. I was talking to other dealerships as well including some Toyota's too. They were all questioning my choice, trying to push the ones they had in the lots. They would also not want to answer more than one questions, unless I commit. However, at Jeff Haas, both salesmen were very patient and were ready to answer all my questions until I was satisfied. Tom patiently worked with me on the internet to find the vehicle I wanted and Ted gave me the test drive at the dealership and then both of them helped me to close the deal. Paper works and the financing was smooth and quick so I happy about that too. Daniel, in the finance dept, called me later to tell me that they found another bank which will waive the payment for the first 90 days. So, I went in and changed my lender bank. Only thing that was not up to the expectation was the interest rate. They had advertised 0% interest on loans but after fixing my deal (which I think was pretty good) they said that the deal is rock bottom so, I wont qualify the 0%. Just keep it in mind. It was overall a very pleasant experience and I highly recommend the dealership.
  • Family Atmosphere

    5 out of 5 starsby jrh8 on 09/19/2012
    updated 08/30/2025

    Jeff Haas is a small dealership and it is apparent when you walk in the place. They take the time and effort to care of their customers, which is something you don't see at big dealerships. Our salesman, Rainie was great. He took the time to show us all of our options and went the extra mile to make us a good deal and put us in a vehicle that day. Thanks
    • Thank you for visiting Jeff Haas Mazda, we appreciate your honest feedback! We pride ourselves in providing hassle free, helpful service to every customer that walks in our doors. Thank you for recognizing that and for sharing your great experience with Rainie, a wonderful member of our team. Don't miss out on all our great specials and deals, so make sure to find us on Facebook and Twitter! - Todd Crabtree - General Sales Manager - (713) 932-6004 - toddc@jeffhaasmazda.com

      by jeffhaasmazda on 12/05/2012

  • Great Buying experience, highly recommend!

    5 out of 5 starsby vlapinta on 06/06/2013
    updated 08/30/2025

    We live in NJ and my son was relocating to Texas, right out of college, for a job. He needed a car. After reading the other reviews for this dealer, we decided to contact Rainie C. Rainie was wonderful and helped us to complete the sale by filling out all the paper work by mail. We got the best price after reading the buying guides for the Mazda 6 in the Edmunds forum. All my son had to do was pick up his new car when he arrived in Texas. Rainie made this part of my son's relocation a very pleasurable one. He even suggested a few helpful tips to my son about moving to Texas. He is a really nice guy. We highly recommend this dealer and Rainie C.!
    • We appreciate you taking the time to rate the service you received at Jeff Haas Mazda. Rainie believes in always making his customers’ needs his top priority and will be ecstatic to hear what you thought of his service. We are very excited to hear that we were able to make a part of this moving process completely stress free. We thank you for trusting us with your car buying needs and for your Five Star review! We appreciate your recommendation and we hope your son enjoys his new vehicle! If there is anything we can assist with, just let us know! Make sure you and your son LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Todd Crabtree - General Sales Manager toddc@jeffhaasmazda.com

      by jeffhaasmazda on 06/11/2013

  • Houston is blessed to have Jeff Haas Mazda

    5 out of 5 starsby CindyWI on 07/02/2013
    updated 08/30/2025

    Long story short . . .I live in Wisconsin my daughter recently moved to Houston (young adult/college student) I had hoped that the vehicle we shipped down with her would last another year or 2 & NO it didn't. So as many consumers like myself I was already feeling stressed over the car buying experience and NOW I had to do it long distance from WI to TX. I naturally ran to the computer searching dealers in her area. Narrowed it down to a few . . .made my 1st phone call and YIKES-YES a horrible experience. Frustrated I picked the phone up and dialed to the Jeff Haas Mazda . . .out of nowhere the most calming, pleasant, professional salesperson I'd ever had the pleasure of dealing with quickly eased my stress of this long distance site unseen car buying experience. This fabulous salesperson is Rainie C. I can not begin to say enough fabulous things about him (never knew of him & not a friend/relative) Rainie listened to my worries, concerns, about the car buying experience and in selecting the right vehicle for my daughter. He quickly tuned into what I was looking for and without the typical salesperson disposition led me through the process like a professional who truly cared; something I've never had the honor of having in all my years of purchasing vehicles. From the sales with Rainie it was on to the finance (oh boy yet another area in the car business one fears) BUT not at all as Rainie provided the service of Kortney in his Finance Dept. Once again, I am overwhelmed with the professional, courteous, caring dispositions of these folks. Kortney walked thru every detail & even secured a better rate of interest! His knowledge of add'l coverage made sense like no other finance person has ever explained to me. Jeff Hass dealership in Houston is certainly doing something unique/different in the industry of car selling . . .not sure what it is but should be blessed to have Rainie & Kortney as staff members who excel the Jeff Hass brand. Great professionals in an industry that the public can't always appreciate and I felt compelled to write this review (never have written a review before) but Jeff Hass dealership, Rainie C. (Sales), Kortney (Finance) must all be acknowledged for a fabulous car buying experience like no other. Houston you are very fortunate to have this dealership in your area & should definitely include them in your next vehicle purchase! Take reviews for what they are worth BUT I'm writing this today with my heart on my sleeve & could not of asked for any better car buying experience! My daughter loves her NEW MAZDA3 too!
    • Cindy, Jeff Haas Mazda thanks you for taking the time to submit the amazing feedback. Rainie and Kortney are amazing assets to our team! They pride themselves on working together to make the car buying process smooth, enjoyable, and stress free. They will be ecstatic to hear what you thought of their customer service abilities! We are very appreciative of your Five Star Review and recommendation! We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope your daughter enjoys her new Mazda3! LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Todd Crabtree - General Sales Manager toddc@jeffhaasmazda.com

      by jeffhaasmazda on 07/05/2013

  • good relation

    5 out of 5 starsby afif1 on 06/01/2013
    updated 08/30/2025

    The salesman, Mohamad R., calls me on my birthday every year and checks if I have any problems with my car 2-3 times a year. They care
    • From everyone at Jeff Haas Mazda we thank you for your excellent feeldback! Mohamad is an amazing salesman and an amazing individual. He genuinely cares about each of his customers and will be ecstatic to hear what you think of his customer service abilities! We thank you for your Five Star Review and your amazing recommendation! We hope you continue to enjoy your vehicle and if you ever need anything, just let us know! We look forward to working with you in the future! Don’t forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Todd Crabtree - General Sales Manager toddc@jeffhaasmazda.com

      by jeffhaasmazda on 06/04/2013

  • AWESOME STAFF AND DEALERSHIP!

    5 out of 5 starsby cdcnac on 01/21/2014
    updated 08/30/2025

    I went to Jeff Haas based on the sale reviews I have read here for Mazda dealers in Houston/Katy. I had been checking several dealerships for a Mazda 3/6, Ford Fusion SE Hybrid, Toyota Prius Model Three, and an Accord Hybrid. I came close to closing on a Ford Fusion SE Hybrid but decided to visit Jeff Haas Mazda as they were nearby to the Ford dealership. My wife and I were very pleased with our salesman, Nate H. He had a very easy going demeanor and was able to answer all our questions as well as additional we did not know. He constantly strived to ensure we were happy with each step of our decision making and offered options. Matter of fact, everyone we dealt with there were very upfront and offered options than being one directive. They made us feel that they truly genuine wanted us to be happy with our decision and worked with us at our pace. Ultimately, we drove off that day with a new 2014 Soul Red Mazda 6 Grand Touring. I came for the Mazda 3 sGT but the deal was great an decided to move up to the Mazda 6. My first scheduled oil change appointment has been booked in advance by Karla based on my driving history as I drive between Austin and Katy. Will definitely recommend to friends and families and I typically stick to one dealership which in the past was a Honda dealership. Now it is Jeff Haas! Again Thank You Nate H. (Sales), Kortney (Finance), Karla (Coordinator), and Amber (Parts) for an easy and quick closure to my Mazda6. If it wasn't for you, I likely would be driving a Ford Fusion. It is a nice vehicle which my wife liked but we liked the Mazda 6 better overall especially once she saw how much trunk space she got compared to the Fusion.
  • Walked in in a hurry; drove off in a mazda 6

    5 out of 5 starsby campm3 on 10/16/2013
    updated 08/30/2025

    Fast; very friendly- and at times, I forgot I was there to buy a car. (Mazda 6) A fellow by the name of George was just so friendly and knowledgeable, (so was the entire staff of there) Would recommend to anybody.
  • Terrific Dealer

    5 out of 5 starsby Ross128 on 03/30/2013
    updated 08/30/2025

    I visited the lot while my vehicle was being serviced and was met by George D. He was extremely knowledgeable and friendly as I poked around and talked Miatas. In any case, he ended up making me a great deal and I drove home in a new car. I would highly recommend George and Jeff Haas to anyone looking for a new Mazda.
    • Jeff Haas Mazda thanks you for your Five-Star Review and fantastic feedback. George prides himself on being extremely knowledgeable and enjoys making the car buying process smooth and enjoyable! We appreciate your recommendation and we hope you enjoy your new vehicle! Don't forget to Like us on Facebook and Follow us on Twitter to take advantage of our exclusive online coupons and discounts!

      by jeffhaasmazda on 04/01/2013

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