Awarded 2020

Jeff Haas Mazda

Awarded 2020
Today 9:00 AM - 9:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 8:00 PM

Customer Reviews of Jeff Haas Mazda

4.9
Overall Rating
(187)
Recommend: Yes (186) No (1)
Write a review: Sales | Service
sales Rating

Great Buying Experience

by Exceptional Service on 01/25/2020

Jeff Haas Mazda has earned every single positive review you will see. I had an exceptional experience two weeks ago when I bought a vehicle from them. Not going to lie, I was hesitant to visit a dealership after the endless amount of mixed reviews I read for so many dealerships in the area. I even consider Carvana as a possibility, but the reason I am writing this review is because Jeff Haas Mazda made me change my mind. The process was really simple from beginning to end. I arrived at the place and my salesperson Kevin Cruz was ready to show me the vehicle I inquired about online. He was very prompt in answering my emails on days before to make sure I received the best service possible when visiting. After a short conversation we were ready to take the car for a spin. The vehicle had everything I wanted so I decided to move forward with the purchase onto the paperwork, financing, etc. Kevin was very professional and organized with all the papers I had to sign and review. The location is completely brand new so you will enjoy your time there even as you wait for the paperwork to be done. Kevin took care of everything, and in no time, I was already figuring out financing and some other details. Brian Le, the finance manager, was very patient and took the time to walk me over the options I had. Once again, the process was very efficient and straightforward, no hidden fees or anything like that. Later on I had a conversation with Joe Hamilton, The Auto Parts department manager. He will go over any further customizations you would like to add to your vehicle. Unlike other places where people could be pushing for sales, Joe simply took the time to explain every item on the list, and he left it completely up to me to choose the options I was interested in, if any. Soon enough, I was walking out of the dealership having signed on a great deal on a used vehicle. A week later, I came by the dealership to pick up my vehicle. The car had been detailed and was ready to go when I arrived. I have to say that I am very satisfied with my experience at Jeff Haas Mazda. Each person involved in the process was outwardly focus which means that they were there for me, no doubt. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

375 Reviews
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sales Rating

Great Buying Experience

by Exceptional Service on 01/25/2020

Jeff Haas Mazda has earned every single positive review you will see. I had an exceptional experience two weeks ago when I bought a vehicle from them. Not going to lie, I was hesitant to visit a dealership after the endless amount of mixed reviews I read for so many dealerships in the area. I even consider Carvana as a possibility, but the reason I am writing this review is because Jeff Haas Mazda made me change my mind. The process was really simple from beginning to end. I arrived at the place and my salesperson Kevin Cruz was ready to show me the vehicle I inquired about online. He was very prompt in answering my emails on days before to make sure I received the best service possible when visiting. After a short conversation we were ready to take the car for a spin. The vehicle had everything I wanted so I decided to move forward with the purchase onto the paperwork, financing, etc. Kevin was very professional and organized with all the papers I had to sign and review. The location is completely brand new so you will enjoy your time there even as you wait for the paperwork to be done. Kevin took care of everything, and in no time, I was already figuring out financing and some other details. Brian Le, the finance manager, was very patient and took the time to walk me over the options I had. Once again, the process was very efficient and straightforward, no hidden fees or anything like that. Later on I had a conversation with Joe Hamilton, The Auto Parts department manager. He will go over any further customizations you would like to add to your vehicle. Unlike other places where people could be pushing for sales, Joe simply took the time to explain every item on the list, and he left it completely up to me to choose the options I was interested in, if any. Soon enough, I was walking out of the dealership having signed on a great deal on a used vehicle. A week later, I came by the dealership to pick up my vehicle. The car had been detailed and was ready to go when I arrived. I have to say that I am very satisfied with my experience at Jeff Haas Mazda. Each person involved in the process was outwardly focus which means that they were there for me, no doubt. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Ray and Kourtney go above and beyond!

by Eliza on 06/12/2019

Ray and Kourtney are always so great to work with. They were able to help me better understand my lease for the new car and answer all of my questions. This is the 3rd car I have worked with these 2 men in and always recommend going to Jeff Haas and request Ray for Sales and Kourtney for financing to all my friends and family. They go above and beyond and have set expectations very high for my experience with Jeff Haas. Thanks for having such great employees!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Impressed by Jeff Haas

by Richard on 06/07/2019

Always professional and courteous service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Mazda Customer Experience

by Fernando on 06/07/2019

In general the service was fast enough.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Friendly, efficient and competent

by John on 06/06/2019

I always receive a friendly personal touch in my interactions with the service staff. The ability to schedule a service appointment makes my life easier.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent

by Rafferty on 06/05/2019

Nice people, professional, and although we need a lot of maintenance on our vehicle I did not feel pushed,,

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service

by Giuliana on 06/04/2019

The honesty of the agent who helped me and indicated which services my car really needed and which were "good to have". Usually, agents declare all is needed and don't differentiate. I was extremely pleased with her

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service

by Giuliana on 06/04/2019

The honesty of the agent who helped me and indicated which services my car really needed and which were "good to have". Usually, agents declare all is needed and don't differentiate. I was extremely pleased with her

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Texas Traveler

by Diane on 06/03/2019

welcoming informative staff, professional timely service, and service work - good value for the money and done well

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Servic Advisor Team

by John on 06/03/2019

I appreciate that the service advisor team has remained consistent through the years I have owned my Mazda. It's nice to work with the same team of professionals when discussing my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Jeff Haas Mazda

by Luke on 06/02/2019

Timely repairs and communication

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service Comments

by Linda on 05/31/2019

The professionalism and courtesy of the service attendant. Alan was awesome!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Car service

by Taura on 05/30/2019

It's always Great service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Pleasant Experience at Jeff Haas Mazda

by Mario on 05/29/2019

Second time to the dealership. Fast service, friendly staff and not very crowded in the waiting area.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Oil Change Service

by VK on 05/28/2019

Friendly people. quick turn around.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Last visit feedback

by Kiran on 05/28/2019

Prompt updates

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

Long time Mazda Owner

by Jane on 05/27/2019

Always good, customer focused, keep me informed, fix any problems

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Jeff Haas service fro 2019 MX5

by Philip on 05/20/2019

Welcome atmosphere at check in. Efficient completion of recall fixes and maintenance.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Fast, reliable and friendly service.

by Karen on 05/19/2019

Friendly, professional, fast service. Pricing comparable to third party oil change places.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Linda M. Experience

by Melinda on 05/16/2019

My saleswoman, Onyi. She was absolutely amazing. From start to close she was right there answering any questions or concerns I had. The fact that she followed up with me and made sure the process was as smooth as possible made all the difference in the world. Truly appreciated her.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Mazda CX-3 purchase

by Allen on 05/15/2019

Negotiation and financing went really smooth and fairly quick. My salesman had a very good understanding of what my needs are and was able to meet my budget. Financing was very good and beat the rate that my bank approved me for. Overall, it was a very good experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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