Jeff Haas Mazda
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Customer Reviews of Jeff Haas Mazda
Review type:
Very good experience
by Edgar on 08/17/2024
Cesar was very helpful and everything was very quick, thanks a lot.
495 reviews
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Jeff Haas Mazda Review
by LOrtega95 on 01/05/2018updated 01/16/2018Was instantly greeted by Cuong Nguyen , who was the best salesman I've ever encountered. I did not feel pressured to buy the vehicle. I was treated with respect and hospitality.Mazda 3 Heater Service
by JGarcia5 on 01/04/2018Everyone is attentive...making sure you are being served in a timely fashion. Patrick is knowledgeable and patient when it comes helping get one's car serviced.We appreciate you taking the time to leave us this marvelous review. It is great to hear Patrick could provide you with a 5-star experience. We hope to work with you again soon. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Honest Dealership with GREAT Prices and Stand-Up Salesman
by JoAnna2012 on 12/18/2017updated 12/26/2017I had a large amount of negative equity in my trade-in vehicle. When I first contacted Jeff Haas Mazda because they had the best prices for the used vehicle I was looking for, Nick Acevedo helped me and told me pretty quickly that I… wouldn't be able to get the vehicle without putting something down. I was NOT receptive and wasted my time at another dealership who really tried to screw me over. Decided I would give Jeff Haas another try and got Nick Acevedo again. He is blunt with you (he's from New York) but if you want to best deal he's your guy. We walked away paying $165 less a month on our car note and with no negative equity in our vehicle. These guys won't screw you around. We easily got a very fair trade-in value on our vehicle when other dealerships really tried to screw us out of value. YOU WILL NOT REGRET COMING TO THESE GUYS FOR YOUR NEXT CAR!!! Also Ms. Cares in the finance department was amazing! She stayed late to help us close our deal and was able to get our APR down by a little over 1%. No matter where we end up in Texas we would check out deals here first before buying our next car!I truly love my salesman
by Erikamichelle1 on 12/10/2017updated 12/18/2017The process was simple and relatively quick. I enjoyed purchasing my new mazda6 through this dealership. I would recommend Andrea Musaico as a salesperson to anyone looking to buy a Mazda.Experience
by Cory_Noel on 12/02/2017updated 12/12/2017Honest salesperson Charles No pressure and obvious demonstration of working to get best deal Was helpful when trying to decide between multiple options and didn't recommend the most expensive choice.Mazda 3 Purchase - Jeff Haas Mazda
by rroblesjr on 11/29/2017updated 12/06/2017Ray was great and made the purchase very simple and ensured the process continued smoothly. All the personnel were friendly and welcoming.Mazda 6
by Chandrayee on 11/28/2017updated 12/06/2017The personal care taken by the team there, starting from sales all the way to services. I think it was a right decision to go to Jeff Haas Mazda.My new car
by MaryAnnette on 09/24/2017updated 10/02/2017Salesman was patient and very helpful! I would definetly recommend others to him. Very happy with my purchase!!! I love Mazda and I also love Service for my Mazda!Chris's review
by Creuben on 09/21/2017updated 10/02/2017Sales person professional and knowledgeable. Routine services that are offered the vehicle. Friendly people at both new and used offices. Finance arrangements moved along quickly.Thank you!
by Marcieh05 on 09/20/2017updated 10/02/2017There was zero pressure and I was allowed plenty of time to think through my decision. Given the fact that I lost my car during the storm and I had no idea what kind of car I even wanted made my decision harder. Brant was an extremely… caring, patient and knowledgable salesman and so very much appreciated!Beautiful Mazda CX5-Great Service
by Bluecandiaple on 09/20/2017updated 10/02/2017Nice looking mazda CX5. The salesperson was very nice and friendly, they didn't rush you when you are trying to decide on a vehicle. Made you feel welcomed and appreciated you stopping in and also when we made the sale, filling out… paperwork was fast and easy. Mailing me the plates when they were available was great too.Satisfied customer
by Terrike1 on 09/20/2017updated 10/02/2017Everyone was very professional. Concerned with my needs and Todd is definitely my #1 go to guy!!! He's excellent!!!! Wouldn't go anywhere else for service. They made sure my visit was perfect.happy customer
by Brynatte on 09/20/2017updated 10/02/2017service was quick and easy and the staff was friendly and made sure to work with my schedule rather than me with theirs.Efficient service
by Marymona on 09/20/2017updated 10/02/2017My service was schedule in the day before Hurricane Harvey was approaching, but the staff remained calm and got my service completed efficient. Thank you for providing great service while everyone was anticipating the hurricane!Great Experience
by NewMazdaOwner5 on 09/29/2017Charles and Robert were both amazing - they were responsive, honest/fair and fun to work with as my purchased my replacement car for my flooded vehicle!My Customer Service
by StevenRayBell on 09/20/2017Friendlyness and Genuine Concern of the staff members in Auto Customer Service, and the emails and phone updates are appreciatedpoor management
by nxcoco1968 on 08/15/2017really bad experience with these guys. They sold a car right out from under me while we were in the middle of negotiations. The salesman nick seemed surprised also. Poor management. I didn't feel like they cared about their customers as… much as just making money.I am terribly sorry to hear about the negative impression you got during your recent visit at our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution. Your satisfaction is of the utmost importance. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Best car buying experience
by M_Mendiza on 08/03/2017I had the best experience at a car dealership-ever and that's that I briefly worked at one in my job career! I had done my car research looked for preapproval elsewhere and found a pre-owned vehicle I was interested in, contacted and spoke… with Brant Dixon who scheduled the appointment. When I arrived I saw the vehicle I chose and a second choice for back up. Chose the backup and advised of my prequal and trade in...I was expecting the back and forth negotiations- but that didn't happen! They understood where I was with price and gave me their best offer on my trade in and the vehicle of my choice! Lance the pre own sales manager came over was very kind and helpful, congratulated me and went to financing...I was in and out in a little over two hours from start to finish...and Robert in financing made my paperwork signing very pain free. I would recommend this place to any and everyone because of their attention and because they really wanted me to have a memorable experience...Great service
by OliviaSchmitt on 07/28/2017Mohamad Rahhal Was a great help I really appreciated his serviceYajaira is a pro
by TTinTexas on 05/26/2017The level of communication and the commitment to excellent service that Yajaira shows is unparalleled.Outstanding sales service
by Citymama on 05/25/2017We purchased a car from Charles Silmon last week and he made the whole process smooth and easy. We were looking at the same car from two dealers and chose Jeff Haas because of Charles' integrity and professionalism. Highly recommend!
About our dealership
Thank you, Edgar, for your kind words! We're thrilled to hear that Cesar was able to assist you quickly at Jeff Haas Mazda. We appreciate your feedback and hope to see you again soon! Sincerely, The Jeff Haas Mazda Team
by Jeff Haas Mazda on 08/20/2024