Customer Reviews of AutoNation Ford Gulf Freeway
Review type:
Lisa Jacot
Awesome
by Pedro Reyes on 07/14/2023Service was done above expectations, very professional and friendly staff, keep me updated about time frame and repair time. Very satisfiedHi Pedro, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Gulf Freeway. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New Car Purchase
by Ashley O. on 07/13/2023We had a great experience purchasing our new vehicle at AutoNation Ford on the Gulf Freeway. They were courteous, attentive to our needs, and communicated well. It was a seamless process.Hi Ashley, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Sales.
by Chris Burt on 07/13/2023Everything was smooth except when I tried to discuss financing with the finance manager a week before my vehicle arrived from the factory. I left my contact information with his office and never heard from him. The day I came to pick up… my vehicle the rates on the loan were not anywhere near what I could obtain from my bank. I had three choices, poor, poorer, and worst. My Fico was in the high 700s. No worries I will just refi with my bank at 2 points lower. This is still a waste of my time and not necessary. I am not going to sit in the dealership and argue about interest rates. The sales manager was a nice man.Hi Chris, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Excellent Service
by MarthaI on 07/10/2023Thank you for the great service. AutoNation Ford found the problem when another dealer failed to find the issue.Hi Marthai, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Great Service!
by BlairAllen on 07/10/2023Easy and hassle-free purchase!Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Sales Representative - Millard Sailsman
by S.Noriega on 07/06/2023Millard Sailsman was very professional, welcoming and hospitable. Purchasing a new 2023 Transit van was very pleasant experience. We (Al & Susie Noriega) highly recommend Millard to friends and family. Susie & Al NoriegaHello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!
Job Well Done!
by Kevin M. on 07/03/2023I was able to schedule my maintenance appointment and get the work done all within a few days. Mark, my service advisor was able to bring my vehicle up to date on needed services and the work was completed all on the same day.Hi Kevin, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Oil change
by Pastran on 06/28/2023Oil change was swift and staff were professionalHello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Leroy,s on 06/21/2023Excellent, very happy with her professionalism and knowledge of needs and concerns.Hello Leroy, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
oil change
by navymom on 06/17/2023they were very friendly and completed the work extremely quickHi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Department
by Roberto on 06/16/2023After having the worst of experiences with our initial dealership, Wayne at AutoNation makes everything better.Hello Roberto, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Mr. Jose’s Compliment
by Ironrock on 06/14/2023Mr. Jose provided EXCEPTIONAL CUSTOMER SERVICE! He immediately contacted us once our information was in the “Service Department’s” system. He assured us that he would take care of our vehicle promptly and professionally once it was towed to… Autonation Ford. He went the extra mile by contacting us twice once we missed his phone call regarding pick up of our vehicle. Mr. Jose is truly an Ambassador for Autonation Ford and should be rewarded and awarded as a model employee for Autonation Ford! Thank you Mr. Jose for taking care of us customers and making our request feel special and important when. You treated us like family! Many blessings to you and we pray that your tenure with your employer will be filled with unlimited future promotion opportunitiesHello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Service repair
by DL Smith on 06/13/2023Wayne Lominac was so friendly and helpful. Did a wonderful job!Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great Service
by mark1457 on 06/12/2023Very attentive excellent service even on a busy Saturday morning.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Exceptional Service!
by Luis Santos on 06/09/2023Alex Fuentes at AutoNation Ford Gulf Freeway was one of the most respectful and professional people I’ve ever come across. Made me feel important and respected during my whole interaction with him. Every time I had a question or concern he… was there to address it in the most professional manner. I would come back even if I had to drive over half an hour instead of going to the dealer nearest to my home just because of this gentleman! Thank you Alex Fuentes! You’ve left a positive imprint on this customer!Hello Luis, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Service oil change
by Ruthmae on 06/08/2023Prompt, respectful, knowledgeableHi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Review of Oil Chage and tire rotation
by Dan Walker on 06/06/2023Thisngs went very weel. The service department was very busy, so I asked for a shuttle ride home (aboout 19 mins). They soon obliged and I was home quickly. I received a call when my truck wasa ready and the shuttle picked me up foir the… ride back to the service center. lThe driver was very nice and a good conversationalist. Overall, a good experience, if not as close to home as I would like.Hi Dan, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Perfect service
by Jose Antonio on 06/01/2023All correct as usualHi Jose, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil change and recall
by Richbourg on 05/28/2023I had bad encounters with the service folks at this dealership in the past. But with my last visit everyone was very helpful and the services were done impressively fast. Especially for a dealership. They even washed my truck, which I… wasn’t expecting.Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Service Department
by La Rose on 05/25/2023I was received with a smile outside, escorted inside with Mr Mark, he attended everything I needed for my 250 FordHi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
edwin b smith
by smiley % on 05/24/2023pleasant and personal enjoyable with knowledgeable staff.Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello Lisa, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Gabi Porter on 07/31/2024