Westside Lexus
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Customer Reviews of Westside Lexus
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Best service I ever had when purchasing a new vehicle
by JohnAkaB on 10/07/2014Steve Budde made my transaction fast, easy, and friendly. I will def be recommending my family and friends to visit this dealership and work with Steve Budde. I cannot express how great everything went.Satisfaction with car purchase!
by kthornton1493 on 10/07/2014Everyone from the receptionist to my car salesman Frank Mata was very professional and extremely helpful. Mr. Mata went out of my way to make sure I was pleased with my chose in the car I choose. Friendly and caring!Nicole Navarro-Purchase Experience at Westside Lexus
by nikkinavarro03 on 10/08/2014My experience purchasing my GX 470 at Westside Lexus was fantastic and like no other car buying experience I have ever had! My sales representative, Alvaro Marquez was knowledgeable, helpful and not "pushy". He was able to show us exactly… what we wanted and move us into the finance stage quickly and easily. Alvaro also was very helpful after the purchase of the used vehicle and was able to see there was a couple of issues that needed to be tended to such as a rusted closure on the sunroof and the car not being detailed ready for me to drive away in. Alvaro took care of these items making it right even a week after he made the sale-WOW!!! I do not feel like "just another number" like so many dealerships tend to make you feel. Absolutely outstanding! Our Finance representative, Paul Herbert was a joy to work with as well! He too, was very knowledgeable and helpful through the process. Paul was able to introduce additional products and services such as the tire and windshield protection warranty packages which I did purchase. Overall, I would say the experience was wonderful and painless! Paul made the process of purchasing the car so wonderful and he said over and over-" I want to make sure you are comfortable and understand everything." The waiting area at Westside Lexus is also amazing with a coffee bar, drink station, leather seating and TV. Really nice! I would definitely tell my family and friends to go to Westside Lexus to purchase and new or used vehicle and we will definitely be back the next time we need another car!Car purchase survey
by Fontaine1 on 08/25/2014updated 09/25/2014My experience at Westside Lexus was excellent.Aleta Aschwege
by Aschwege on 08/24/2014updated 09/24/2014Shannon G was very helpful and accommodating to my needs.New Car
by kenowak22 on 09/24/2014I had a great experience with Westside Lexus! They found me a used car that was reliable and affordable for me. They are great with hospitality and all of the salesmen make you feel welcomed. I would strongly recommend Westside Lexus when… looking for a new car.Happy, Happy
by Jadranka on 09/20/2014Happy with my new car, service, sales person, financial man. Keep on doing great work. Thank youProfessional
by AVANCE on 09/19/2014The sales representative was very professional, found the vehicle that fit my need. And kept in touch with me during the process. Didn't have to wait long for paper work, it was a smooth transaction.In and Out
by Classof69 on 09/16/2014My experience with Jay B. was excellent. I knew what I wanted and Jay's experience and knowledge made transactions efficient and pleasant. Each person at the dealership was helpful and accommodating.RX350
by oziedeb on 09/08/2014I loved my old 2009 RX350, the service and after care was a welcome change from the last car I owned before my Lexus. My new RX350 is fantastic and the pre service was such a pleasure to have. I know for the time that I own my new car I… will receive the same fantastic service and professional help that I need.Easy Purchase
by LexusMDM on 09/08/2014I only buy a new car every 6 or 8 years and generally don't like the experience. But, this was by far the easiest car purchase I've every made. Fast, friendly and efficient.Jeff M. my salesman & Westside Lexus
by MZeitman on 09/07/2014Outstanding! This is my third (fourth?) vehicle I've purchased from Jeff and he delivered ...again. Outstanding knowledge of the vehicle. Unsurpassed when it comes to giving me options to make the deal happen. He is trust worthy and… forthright. I recommend him to everyone, every chance I get. He feels like a best friend, always looking out for my interests. There is no finer ambassador for Westside or Lexus. He's an 11 on a a scale of 1-10!Westside car purchase experience
by Clint_Bateman on 09/05/2014Rudy H. and Steve M. were highly professional and helpful. I recommend them to all.Good Experience
by Golfstar on 09/07/2014This was an excellent process. All the representatives from the Sales, Finance to the Delivery were exceptionally knowledgeable, courteous and sensitive to my time.great lexus dealership
by m_karimi on 08/04/2014dealer was very friendly, helpful, provided truthful information, knew full details & features about car models, was very easy to deal with and very polite. It was also very flexible I was able to quickly test drive the car I chose, patient… with me while I was looking at multiple cars to choose the one I liked. With finance, didn't receive a good finance package, but that was mainly due to being new in states. There is room for improvement in that area to provide better finance deals for professionals.Outstanding Customer Service
by ejtubbs on 08/02/2014The internet sales manager James was awesome throughout the entire car buying process. He made sure the numbers were satisfying to my liking and that I was able to get the exterior and interior colors of the car I wanted. I did not feel he… was pressuring me for a sale and the finance account manager was really awesome too. The whole process went really smooth. I'm a happy camper and proud member of the Lexus family! :)Another Lexus
by Cathlyne on 08/03/2014I have been using this dealership since 1993. I love the service .Purchase experience for ES350
by Maithily1 on 07/30/2014All staff was very friendly and they perform as they promisedGreat customer service
by tee1025 on 07/14/2014The purchase of my Lexus IS 250 was easy and pleasant. Highly recommend.Mostly Satisfied
by Nomas24 on 07/09/2014My experience with Westside Lexus was mostly satisfying. I felt like I purchased a great car at a good price. My main complaint was the lack of timely communication as i was out of state and played phone tag quite a bit with sales. I felt… like I was always trying to get a hold of someone to answer my questions with some going unanswered. I found the car originally online and no pictures where posted of specific noticeable damage which was pointed out to me after showing interest. I still purchased the car with the defects knowing I could repair those parts myself. Westside Lexus online sales needs to give full disclosure if they are selling a car as is.RX
by scardycat1 on 07/07/2014This was the best car purchase experience I have ever had. Jeffrey was responsive and very easy to deal with.
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