Customer Reviews of Mac Haik Chevrolet
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My Corvette Place!
by J Smith on 07/24/2021I have a classic Corvette with a Muncie 4speed, I love that car. It's very raw and leaves you pulsating after driving it. There is no such thing as a lack of excitement of your senses while driving it. However, it's a classic, classics… are always tricky when it comes to parts. The parts department at Mac Haik Chevy Always has what I need, even when I was retrofitting a Cadillac alternator and I needed a different wiring harness. If I remember right they even had the resistor I had to wire in!! Amazing! Mac Haik Chevy IS my Go To Place for anything Chevy. It leaves you with that old nostalgic feeling when you go to get a part and you actually leave with it.Best Repair Work
by Lauren R on 04/21/2020I bring my truck to get serviced here and I have never had any issues! Mac Haik Chevrolet has amazing staff members throughout the entire dealership! Great deals as well!great service
by Mirza2 on 04/13/2015updated 04/25/2015Tony, Bryan, Mike, and everyone there is awesome. I have nothing but great things to say about there will to help and there attention to detail to resolve any issues that i have.Bill
by whiskeyriver on 03/11/2015updated 03/29/2015Phil took care of all issues I had and needed addressed. He kept me informed as the day went along as to what was required to keep my 100k+ '07 Suburban in top shape. He's the best service adviser I've ever worked with.Went to pick up car and it wasn't ready after I was called and told it was.
by KSL4 on 03/13/2015Everything went well except you called and said my car was ready and when I went to pick it up they said it wasn't and that something happened and it wouldn't be ready until the next day. Luckily I had my ride wait for me or I would have… been stranded.I am part of the family
by dgreenmachine on 02/25/2015updated 03/05/2015The Service man that did the oil service did not reset the Oil Gauge to zero. Is that something he should do? Are you not also providing a reminder on the windshield any more cause there was not one there either.New Chevy Purchase
by Godwin15 on 02/25/2015I really like the fact that the staff took the time out to find a great deal at a workable price. I am very pleased with my purchase and I plan on getting 1-2 more vehicles in the future from this dealership.Service Volts during Nov 26-Dec 1
by TanmoyC on 12/19/2014updated 01/05/2015I did like the personal touch by the service advisor, the loaner car to help during this service, and the level of commitment during the week of Thanksgiving.Mac Haik Survey
by AndyGrepares on 12/19/2014updated 01/05/2015The "service brakes" light lit up on my 2008 Silverado. Russell Casteel handled the issue with promptness, courtesy and complete professionalism. It is by belief that Russell is a valuable asset in the Mac Haik organization!2010 Buick Lucerne CPO
by Warreneaux on 12/28/2014The service performed was very good. Tony was most helpful. My issue is the car was Certified and was not properly serviced. From day one the front wheels were not properly balanced even though the tires were new, and the driver's seat did… not fully function. The seat was repaired under CPO Warranty but the dealership would not recognize the wheel issue. They tell me the brakes are an issue which should have been caught during CPO inspection. I like the car, but should never have accepted it without being properly serviced or at least gotten a We-Owe.Great Service
by OdieZ06 on 12/23/2014Everyone is very accommodating and attentive. I had a question about the navigation system and Jim provided on the spot training.2012 TRAVERSE
by Victor0712 on 12/19/2014Mr. Brown was very friendly and communicated all aspects of the repairs in a way I was able to understand. GOOD JOB!!!Great service, have lots of $ and time.
by djboy on 12/19/2014Glad my vehicle is fixed the right way the first time. Though I have noticed it's taking longer to get repairs done and they're costing a lot more money.Ignition Switch Recall
by MacHaikCust on 11/14/2014The service took a while to complete; but, the work was done as requested and the staff was courteous and informative. It did take a long time for the car rental process to be accomplished; but, other than that, I have no complaints. I do… not want to comment on this topic any further via additional surveys in email or phone.review
by bobto4thpower on 11/01/2014As always, best of service with mac Haik. Car was washed and vacuum after the service to replace a door handle assembly for passenger side. Russell Casteel best of service rep as I have been fortunate to be his client since 2000 Tahoe… purchased from mac Haik. 2000 Tahoe best of the best and approaching 330,000 miles. 2011 Tahoe has been superior SUV except for broken door handle replaced. keep up great service and all will return. Bob BarrPleased but disappointed
by c_lady on 10/15/2014I was disappointed with this visit. I spent $1,800.00 and my car came out to me DIRTY. Usually after having my car serviced it is washed. This is very petty but I am not used to this kind of service. There are several other small… things that disappointed me. This has no reflection on the service advisor. I know that the only way I can get service the way I received it from Dan Switalski is to change dealerships and I am not sure that I want to do this at this time.Service Review
by RJTs on 09/18/2014updated 10/06/2014Mac Haik /Phil Hauck makes me feel like family. My wife and I have purchased vehicles from the dealership (Jerry Tigert, Retired) since the mid 80's and have been highly satisfied with all your shops since then.quicklube service
by Bobto4thpower on 09/28/2014Arriving at 0700 to schedule Oil & filter change was better than a 2 hour wait on Saturday. Total time as about 30-45 minutes or less as I has lost time. Looked outside and service tech was walking inside with keys. This was type of service… you expect from Mac Haik Quicklube. Is Digital Air Strike a room full of operators calling you every other day trying to sell you an extended warranty for your 2011 Tahoe!!!!!!Great service
by bcherie on 09/11/2014updated 09/25/2014I am very pleased with my experience at Mac Haik Chevrolet. I got my oil changed and tires rotated. Danielle in the lube center helped me. She greeted me at my car and took care of me. She was very friendly. I told her that I was quoted… two different prices. She gave me the lower price. I was there with my two year old niece and it was very speedy service. I am very happy.Silverado
by kadames82 on 09/10/2014updated 09/25/2014Fred K is my service rep and I don't take my silverado or Cadillac to anyone else he is fast, honest and respectableMac Haik's Service
by fieldsjg on 09/19/2014Mac Haik Chevrolet has maintained my vehicle for seven years. The service to their customers is high priority to them. They are the reason I'm still on the road. Thanks
About our dealership
Thank you for visiting Mac Haik Chevy, Houston's #1 volume new vehicle Chevy dealer and Houston's only 16 time Chevrolet Dealer of the Year. We live with purpose in our pursuit to take care of our customer's while carrying the largest selection of new Chevrolet's in Houston as well as all surrounding areas. Also through Mac Haik Automotive Groups extensive dealer network we also have access to over 2,000 quality preowned vehicles saving you time and money. It's always worth the trip to I-10 and Kirkwood for a great selection of new and used cars, trucks and SUV's. We are centrally located to almost anywhere in the greater Houston area and with so many cars and trucks in stock its easy to find the right vehicle, in the right color, with the right options, and for the right price to fit your needs. Plus Mac Haik Chevy also has one of the largest parts and service departments in the United States while also being one of only a very few certified service elite dealers in the US.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Collision Repair/Body Shop
- Express Service
Languages Spoken (2)
- English
- Spanish
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Josh Potts, General Manager, jpotts@machaikchevy.com (281)-596-6240
by Mac Haik Chevrolet on 07/28/2021