Mac Haik Chevrolet
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Dealership Service Review
service Rating
2010 Buick Lucerne CPO
Written byon 12/28/2014
The service performed was very good. Tony was most helpful. My issue is the car was Certified and was not properly serviced. From day one the front wheels were not properly balanced even though the tires were new, and the driver's seat did not fully function. The seat was repaired under CPO Warranty but the dealership would not recognize the wheel issue. They tell me the brakes are an issue which should have been caught during CPO inspection. I like the car, but should never have accepted it without being properly serviced or at least gotten a We-Owe.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes