AutoNation USA Katy
Customer Reviews of AutoNation USA Katy
Review type:
I bought a car!!
Car bought at AutoNation
by CBrumbelow on 02/25/2024Roger was great to work with. He made the car buying process smooth. The car was already detailed and ready to go.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. Feel free to stop by if you ever need any more help.
Got my Lexus!!
by Nooniebear80 on 02/24/2024My experience ce today was AMAZING! The entire process was clean, quick, and easy. Thank you soooo much Hunter!Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Summer Rocks!
by Kristie on 02/24/2024Our salesperson Summer Stiles made the process of buying a car actually fun! She's awesome!!!Hi Kristie, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. Feel free to stop by if you ever need any more help.
Awesome Sales Process
by Johnnie on 02/23/2024Shannon Taylor is excellent at the process and knowledgeable about cars. Shannon made it welcoming and easy to do the paperwork. Thanks for the experience and friendly process.Hi Johnnie, thanks for your praise and kind comments about Shannon. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Exceptional Service and Satisfaction: Our Experience with Zachary Paiz
by EAHBoon on 02/16/2024Our purchase of an Audi Q7 at AutoNation USA Katy was greatly enhanced by Sales Associate Zachary Paiz, whose knowledge, professionalism, and friendliness stood out. He guided us through the process with ease, ensuring our decisions were… well-informed and our experience stress-free. Zachary's dedication to customer satisfaction, both during and after the sale, was truly remarkable. For a seamless and enjoyable car buying journey, Zachary Paiz is highly recommended.Hi, we are pleased to hear you had such a positive experience with us! Thanks for the recommendation, and have an amazing day!
Fantastic experience
by Fernando on 02/13/2024Just as advertised! No pressure, online price was the price I paid, my salesman Robert even drove me to my bank to ensure everything went smoothlyHi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
BMW X7
by IonelaCsikos on 02/12/2024Roger helped us get the car that we needed for our growing family. The communication with him was excellent, always keeping us updated on the progress, and he went above and beyond when we encountered some bumps in the road. He made the… process as smooth as possible for us! I would absolutely recommend Roger and AutoNationHi, thanks so much for the warm recommendation of the team here at AutoNation USA Katy. If you ever need help, just give us a call. Happy motoring!
Best Dealer Experience Ever
by LuvMyCar on 02/10/2024Best staff to work with period. Helped me get the vehicle I wanted at the price I could afford. Best experience I've ever had at a car dealership. Thank you Summer!Hi, thank you for your kind review; we are happy to pass along your comments to Summer here at AutoNation USA Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!
Sales
by Andrés Garza on 02/01/2024Una experiencia profesionalHola, gracias por tomarse el tiempo de compartir sus comentarios con nosotros. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!
Great help from Summer
by Buyer10 on 01/27/2024Had to buy help my daughter buy her first car on a tight budget, Summer was very attentive to our needs and friendly with my daughter and made her really feel like she was a part of the process. Great sales style to meet the customer’s… needs first! In the end we bought another car elsewhere only based on availability at another location. I wish Summer had been the salesperson there.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Seamless Vehicle purchase
by Stanley on 01/25/2024Big ups to Luis Supavelda for he’s professional work in putting me through from get go he and the rest of the team.. Raheem Drummonds are all fantastic in what they do and I’ll recommend them over and over again.. Auto Nations Katy 🔥Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Customer
by Kathy T on 01/20/2024Very quickHi Kathy, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!
Sold my F-150
by Notrippedoff on 01/19/2024Very friendly staff. They purchased my truck for $4,000 more than Carmax offered.Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.
Derogatory Comments Towards Women
by TifiLew on 01/12/2024When inquiring about an add-on benefit (wheel alignment) to the prospective vehicle, and Anthony went to ask the finance officers, I overheard them referred to me as a “female” then they laughed about the fact that I inquired of the extra… benefit. Not only was that unprofessional, it was derogatory and downright disrespectful. I did not say anything at the time, because I wanted to walk out with my vehicle and I was willing to ignore that for the goal in hand.Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (832) 436-0605 to discuss what we can do to help.
Chris is the best!
by ShelbyC on 01/12/2024Chris stayed with us well past closing and was so patient with us as we figured out all our paperwork while selling our car. He was so kind and helpful! Will use AutoNation again in the future hopefully with Chris!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Manny and Robert are the best!
by Adrienne on 01/10/2024Manny and Robert were a tremendous help when it came time to sell my vehicle. I inquired through KBB and Manny reached out to me immediately via text. I came in the same day and not only did they give me the best offer but they had the… whole process done within an hour. I would highly recommend coming here for the best service! Thank you so much!Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
Excellent Service
by Zarar09 on 01/06/2024Dealt in a very professional and respectful manner, making the atmosphere very comfortable.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
To my New Family Forever
by EstebanPeral on 12/29/2023Words and my letters are not enough to describe what I felt the first time walking into and meeting my loyal friend Anthony Grant. My brother Anthony went out and beyond in addressing all questions and concerns. Katy Auto Nation needs more… employees like him thank you so much I felt like a part of your endorsement. Thank you Family. I will definitely be coming back looking forward to purchase again from Anthony at Katy Auto Nation.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!
Experience
by Kenan Smith on 12/28/2023Our sales man Luis Sepúlveda was very helpful and kind and keeps me updated throughout the purchase process.Hi Kenan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great experience
by Samuel pep on 12/26/2023He was kind, patient, respectful and very polite. I really enjoyed my car buying process because of IC he was incredible.Hi Samuel, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!
Hi Samuel, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. Feel free to stop by if you ever need any more help.
Great Experience
by KC Nwdi on 12/26/2023IC was incredibly helpful when it came to locking down a new vehicle and making sure I left with no unanswered questions or concerns. I walked away with a car that was newer and even better than the vehicle I originally came in to look at.… Definitely recommend working with him.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!
Toyota 4Runner
Chevrolet Silverado 1500
Ram 1500
Toyota Highlander
We make it easy - we'll buy your car with a check that you can deposit the same day, our 1Price Pre-Owned Vehicles come with a 5-day return policy*, we can sanitize your vehicle for your safety and we even offer free home delivery**. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details. **Home Delivery available at select locations.
- Complimentary Coffee
- Complimentary WiFi
Hello Andrea, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Neil Snied on 05/08/2025