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AutoNation USA Katy


15625 Katy Fwy, Houston, TX 77094 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (142) No (6)
Service Rating
Recommend:
Yes (11) No (2)
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Dealership Sales Review

5 out of 5 starssales Rating
Repeat Customer
Written by Erin-Joy on 09/03/2024
updated 09/10/2024

My first time at AutoNation was great. I have no complaints about it and loved the car I got. I worked with Adam and he made the process smooth and easy. Unfortunately I was hit and my car was totaled. I trusted AutoNation to come back and purchase another car. Sam Lagbenro worked with me to get a car (my dream car) at a price I could afford. He was so kind, understanding and patient. He advocated for me and worked WITH me which I appreciated. In addition to Sam, I had the opportunity to also work with Adam (again) who took time out of his day to pick me up from work and take me to the dealership to pick up my new car! Sam and Adam kept in communication and made sure my car was ready when I needed it. Moody and Raheem from the finance department were also very accommodating, respectful and immensely patient with me as well. I highly recommend working with the team here because they go above and beyond for their customers. Truly thankful to have worked with them and will be coming back as a repeat customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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Beckett Adams on 09/12/2024
Dealer Response
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation USA Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
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