AutoNation USA Katy
Dealership Sales Review
I was looking for a specific year, make, and model used car and have been scanning the various car sales apps/sites, Autonation being one of them, for what feels like months and finally saw one come up for sale at the Autonation USA (Katy) nearby. I've been waiting for one to pop up nearby, so it would be an easy visit to test drive. Note: I later learned that Autonation would have worked with me to transfer the same year-make-model car I wanted from other Autonation locations instead of waiting for one to go for sale at that Katy location. I happened to have a different appointment down the street so I booked a test drive. There, we were met with Summer, our sales rep. She is so inviting and helpful, not to mention incredibly patient while my wife and I asked our questions about the car, took the test drive, asked more questions, and the subsequent many looks at the car. We decided to buy it and Summer and Chris, the sales manager, were very accomodating. Chris, with Summer's help, worked with us to come to a deal that all of us were happy with very quickly. Such a pleasant experience, I wished my previous car buying experiences were like this. Since they just received the car, they needed to do their normal pre-sales inspection and detail the car before I could take it. I came back the next day and it was ready and even in better condition than when I test drove it. 100% would go back to them for future car purchases.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes