Customer Reviews of AutoNation Chevrolet Gulf Freeway
Review type:
My 2024 Z51 Corvette Purchase was an exemplary experience!
Fast and courteous
by Paul Fenn on 08/06/2020Had an unscheduled emergency. Team took care of me quickly and professionally. Arturo deserves mention and appreciationPaul, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
A caring experience!
by Thomas Thomassen on 10/23/2019It's good to see loyalty still exists, especially in the market we live in today. Auto Nation Chevrolet Gulf Freeway know sales and service. From purchase to service they have won me over and that means I can trust Auto Nation to always… provide the best! Thank you all for the confidence you instill to your customers! Great job!Thomas, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Thomas, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!
Sevice Department
by Daniel L . on 07/21/2019updated 08/01/2019My most recent experience at my AutoNation is always a great one ; because I always get my vehicle serviced done right the first time ; the their agents or employees are always very helpful and friendly . Thank you .Daniel, your comments keep us motivated and working hard for all our guests! If you ever need more help, our team is available to talk -- safe travels!
A/C
by HoustonTahoe on 02/19/2019A/C was repaired promptlyWe are glad to hear that your service was completed quickly and to your satisfaction. We value your time. Hope to see you soon!
We're glad everything was completed to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Quick and Easy
by Jdavis7920 on 01/22/2019updated 01/29/2019Had my first service appointment. Tires rotated, oil changed, recalls checked. Quick and easy.Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Oil change
by Oil change on 01/07/2019It took two hours to change my oil with an appointment That is too longHi, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 886-8721 at your earliest convenience to discuss how we can turn this experience into a positive one.
We regret to hear of the long wait time you experienced. If you would be willing to give us another chance in the future, please reach out to our General Manager at (877) 298-6437. We would appreciate the chance to turn your experience around.
Routine service
by katherine on 10/26/2018updated 11/02/2018Very professional and courteous serviceRoutine service
by Katherine on 10/26/2018Very professional and courteous dealership.Could have been better
by Chevy08 on 10/02/2018updated 10/12/2018Finding a vehicle was easy but I was given one number for monthly payments then when it was time to sign the paperwork there was $200. I did explain that this was not what presented to me and it was reduced by $100. Unfortunately the… vehicle had not been inspected being that it had recently been acquired by the dealership. Not a problem except that there was work that needed to be completed on the vehicle for it to be drive ready. This may have been good information to have the day of the purchase instead of the following day where I spent over 5 hours at the dealership and still needed to return a 3rd day and after 3 days and 14hrs all need work has still not been completed.Owner
by CCPONTIAC1 on 09/10/2018Excellent service, work done in one day. Truck washed and vacuumed. Great Dealership!!!We are glad we could help! Don't hesitate to call us if you ever need anything. Be safe on the road.
A great overall experience
by robert27859 on 05/08/2018updated 05/21/2018I was pleasantly surprised with the level of help, care and genuine friendliness I got at Autonation recently. My wife and I went in to buy her a new truck, and enjoyed the experience from beginning to end. Sounds unbelievable, but it's… TRUE. I'll definitely recommend Autonation to my friends and family.THE BEST SERVICE EVER
by adulfo18 on 03/02/2018Its always awesome to come back to Christian Castro this is the second time we buy a car at Autonation Chevy. he always goes the extra mile to help me out on anything and everything.Bad sales team
by ScottB1764 on 08/11/2017If you want to buy a car from this place, make sure you have a 700 credit score. if not you will be treated like crap. Best advice is to stay away from this dealership. My biggest issue is I had 2 sales people and neither one would listen… to my questions. All I wanted to know is what they can do for me, Not what they can't do. this dealership has left a bad taste in my mouth. Bad for businessThanks for the feedback, Scott. We strive to provide excellent service to our customers at AutoNation Chevrolet Gulf Freeway, and we regret to hear that you felt this way during your experience with us. If you are willing, please call our General Manager at (281) 481-6680 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
MY SALES EXPERIENCE
by cdbtug64 on 08/03/2017I was looking to get a new car with little or no down payment. I could not it for nothing down, but with just $1000.00 down got approved for my car. I purchased a Chevy Cruze and I love it.Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Easiest purchase ever!
by tr1st3n on 07/22/2017updated 07/27/2017That was singlehandedly the best car buying experience I've had. The salespeople were friendly and didn't try to just sell you any old thing. They genuinely wanted to get you what you wanted. The financing process was a little long but it… was easy to understand. I was in and out in about 3 hours.We are happy you had a pleasant experience here at AutoNation Chevrolet Gulf Freeway. Drive safe, and we'll see you on the road.
2016 Tahoe is great!
by sageonewv on 06/30/2016updated 07/08/2016I just purchased the 2016 Tahoe it is great! It comes fully loaded with upgrades and drives like a dream. The dealership at Gulf Freeway in Houston is knowledgeable and helpful. I fully recommend this dealership and vehicle!Great Service
by Jeff11166 on 04/20/2016I had an on going problem with my ONSTAR unit for a few months. I went to AutoNation Chevrolet on the Gulf Freeway in Houston,Texas. The problem was correctly diagnosed and repaired at a very reasonable cost. I'm fully satisfied.No stress deal
by avy06 on 02/06/2016Had a pleasant experience . Did not have to spend entire day at dealership. It only took a few hours .We are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. Were glad we provided this to you. Thank you for your positive review and recommendation of our dealership!
Satisfied Customer
by Silverado9381 on 12/03/2015I was introduced to AutoNation Chevrolet Gulf Freeway when I needed service on my 2012 Silverado 2500 HD Duramax. After meeting Bill Suessman, the General Manager and the rest of his staff, I decided to upgrade to a new 2016 Silverado 2500… HD Diesel. I was very pleased with the entire service and new purchase process from the very beginning. Nothing but "Customer First". My compliments to the entire staff! They have a new dedicated customer!Thank you for your kind words! We appreciate your recommendation of our location and we hope to be of service again in the future.
A Comfortable Purchase Experience without Pressure
by MrMoonie on 09/11/2014I have an employee who knew a girl that had a friend that used to work with Lauren. She said I would like her and I did. We had a little conversation about the car I wanted and I told her about my special requests. She was very… knowledgeable about the car and helped me out with some inspired suggestions. At my request, she put me on a list and as soon as 2015 C-7s could be ordered she called me. We ordered the car and she called me again, about 2 weeks ahead of schedule and told me I could come get it. It was exactly what I wanted and we stayed late into the night as she tried to explain the features that seem to be endless on this car. Overall, the car was spotless and the experience excellent. I'm not the sort of person who gives 5 stars but I cannot think of a single thing that could have been done better. So, even if you don't have an employee who knows a girl that has a friend that used to work with Lauren, I don't think you could go wrong with her or AutoNation Chevrolet Gulf Freeway, especially if you're a Corvette fan.We're so happy you enjoyed working with Lauren! The staff at AutoNation Chevrolet Gulf Freeway always strives to provide personable and excellent customer service. We greatly appreciate your strong recommendation, and thank you again for the review!
Happy Customer
by gary188 on 06/29/2014It was a good experience buying my new Chevrolet
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
by Peter Joyson on 07/23/2024