AutoNation Chevrolet Gulf Freeway
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Dealership Service Review
service Rating
Oil change
Written byon 01/07/2019
It took two hours to change my oil with an appointment That is too long
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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autonation on 01/14/2019
Dealer Response
Hi, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 886-8721 at your earliest convenience to discuss how we can turn this experience into a positive one.
Reportautonation on 01/12/2019
Dealer Response
We regret to hear of the long wait time you experienced. If you would be willing to give us another chance in the future, please reach out to our General Manager at (877) 298-6437. We would appreciate the chance to turn your experience around.
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