Graff Chevrolet
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Customer Reviews of Graff Chevrolet
Review type:
Grand Prairie Chevrolet
by Michael on 04/16/2025
Was smooth and easy
28 reviews
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My New Truck
by Boycie on 06/26/2014It was excellent, just as it always has been with all the vehicles that I have purchased from Denny. The receptionists, finance and staff in general were all extremely pleasant. Thank you.Good Service
by o2br2 on 09/19/2009My experience with Graff has so far been what I would hope for in a dealers service department. They recently did a brake job on my Cobalt SS Supercharged and they did a great job. No noise, squealing or any pull from the brakes and I have… had a couple of bad brake jobs from independent mechanics in the past. I have had 2 oil changes there and they haven't overfilled it which is something I will not tolerate. More than what the manufacturer says to use is not better when it comes to the amount of oil in your engine. They have been polite without being aloof or appearing to not care which is good when you live in a large metro area like the Dallas and Fort Worth area. They actually seem to care about the product they sell and many dealers act as if you don't matter once you sign the dotted line on that new car. And they are actually more like a a dealership you might find in a much smaller metro area where they try to establish relationships with their customers in an effort to keep them coming back. They are Old School for all of the younger people reading this. I do recommend them and hope they continue to treat their customers with respect.Thank you Graff..Rebecca and Mike Rose thank you
by anonymous40 on 07/01/2012updated 06/01/2025I visited Graff Chevrolet this past weekend and purchased a 2007 Impala from Rebecca . I visited many other dealerships in the area before I went to Graff Chevrolet and wish Graff was my first stop because from the time I stepped foot in… the dealership I was greeted with a happy smile. Graff Chevrolet had a great selection of cars with the best prices. Their manager Mike Rose made sure we had a great buying experience and even thanked us before we left the dealership. If you are in the market for a prep-owned or new car give Mike Rose a call they will take care of you like family!!Nice, local people
by CamaroTX1 on 04/25/2013updated 06/01/2025Very pleasent to deal with. No hassel pricing or games. Every interaction with Graff Chevrolet employees (thus far) has been excellent.Very Poor Service
by tlaing on 09/19/2012updated 06/01/2025I took my 2012 Silverado in for a 10,000 mile maintenance check on 9-15-2012. I waited 2 hours for an oil change and tire rotation. Last night 9-18-2012, my engine light went on: popped the hood and the oil cap was missing. I'll be… monitoring and will return for any related damage. But I won't be going back to Graff. I gave 1 star because you have to choose a star, otherwise, it would be zero.Great Experience
by happytruck on 02/09/2013updated 06/01/2025Of all the experiences I've had purchasing vehicles over the years, the sales rep Carl L. that helped me has made this my best experience yet. He was actually a pleasure to work with and his integrity was most evident. He is a valued asset… for your company. I would also like to brag about the work of the body shop at Graff. They fixed a scratch which was down to the metal. The work was excellent! I would have liked to personally thank the person(s) that did the repair work. I was impressed.GOOD SERVICE
by marc666 on 04/27/2013updated 06/01/2025Late in the day on a Friday and the service tech was courteous and polite and took my car in for servicing the airbags. Took about an hour and a half to replace a connector and I was on my way home with NO red light on the dash any more.… Denny L., my new car sales consultant, came by for several chats between customers that helped pass the time.
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Silverado 2500HD
Chevrolet Tahoe
About our dealership
Graff Chevrolet’s sales staff is committed to finding the car that best meets your needs and fits your budget. We know the difference that the right vehicle can make in your daily life, and we pride ourselves and helping you find the vehicle that makes your everyday driving easier and more enjoyable.
What sets us apart
Graff Chevrolet is known for its high customer satisfaction across all of its departments. Whether it chatting with our knowledgeable sales staff or having your Chevy vehicle serviced in our service center.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Languages Spoken (2)
- English
- Spanish
Michael, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Serenity Gibson on 04/17/2025