Graff Chevrolet
Dealership Service Review
My experience with Graff has so far been what I would hope for in a dealers service department. They recently did a brake job on my Cobalt SS Supercharged and they did a great job. No noise, squealing or any pull from the brakes and I have had a couple of bad brake jobs from independent mechanics in the past. I have had 2 oil changes there and they haven't overfilled it which is something I will not tolerate. More than what the manufacturer says to use is not better when it comes to the amount of oil in your engine. They have been polite without being aloof or appearing to not care which is good when you live in a large metro area like the Dallas and Fort Worth area. They actually seem to care about the product they sell and many dealers act as if you don't matter once you sign the dotted line on that new car. And they are actually more like a a dealership you might find in a much smaller metro area where they try to establish relationships with their customers in an effort to keep them coming back. They are Old School for all of the younger people reading this. I do recommend them and hope they continue to treat their customers with respect.
- Recommend this dealer? Yes