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Graff Chevrolet


1405 E Main St, Grand Prairie, TX 75050 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating
Recommend:
Yes (1) No (0)
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Dealership Service Review

1 out of 5 starsservice Rating
Very Poor Service
Written by tlaing on 09/19/2012
updated 06/03/2025

I took my 2012 Silverado in for a 10,000 mile maintenance check on 9-15-2012. I waited 2 hours for an oil change and tire rotation. Last night 9-18-2012, my engine light went on: popped the hood and the oil cap was missing. I'll be monitoring and will return for any related damage. But I won't be going back to Graff. I gave 1 star because you have to choose a star, otherwise, it would be zero.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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