Hendrick Volkswagen Frisco
Customer Reviews of Hendrick Volkswagen Frisco
Review type:
Great experience x 2
Very pleasant experience
by Shiv P on 06/29/2022We were looking to buy id4. Mr strong was our rep and he went above and beyond to accommodate our last minute meeting request for test drive. One of best car buying consultantation experienceLOVE my new car
by Nat on 06/28/2022This is my first time buying a new car by myself and Zhong was so helpful! He wasn’t pushy or rude like other dealers I’ve dealt with at other dealerships.Hi Nat, I thank you for the five stars and the great review. Alex B - Director of Sales
Car buying made easy - for real!
by Joseph VonDohlen on 06/22/2022Robert was fan-freaking-tastic. After speaking on the phone two days prior, we coordinated a time to pickup the car. He had all the paperwork ready, the car washed and fueled, and parked right up front when we arrived. 3 hours later, we… were driving away happy. Very good experience at Frisco VW. Would suggest looking here if in the market for a VW.Joseph Vondohlen, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.
Excellent Experience!
by dpaul on 06/19/2022George Strong was absolutely excellent to work with and was extremely informative and professional in his interactions.Hi DPaul, We thank you for the five stars and the great review. George has been one of our top notch Sales Consultants for years and always striving to deliver an outstanding customer service. We most def appreciate your business. Alex B - Director of Internet Sales
Hendrick VW for the win!!
by Mattc21495 on 06/15/2022George Strong and his team are truly top notch!!! Could not have asked for a better experience buying my first VW!!!Hi Matt, I thank you for the five stars and the great review. I am pleased to read that George took excellent care of you. Your business is highly appreciate and welcome to the family. Alex B - Director of Sales
THE BEST!!
by BL on 06/14/2022Robert and Ray are exceptionally polite and answered every question I had. They were very receptive and respectful, worked in a timely manner, and was very helpful through each step of the process!! They made it easy and and effortless! I… would definitely come back and recommend this dealership to my friends and family! Overall, I was very pleased with my entire experience with them and all the staff!Hi BL, I thank you for this outstanding review and pleased to read the team took excellent care of you. Your business is highly appreciated and welcome to the family. Alex B - Director of Internet Sales
Great experience
by Leslie on 06/01/2022Paul Gregory made my car buying experience phenomenal. He very knowledgeable and answered all my questions. All car buying experience should be like this one.Leslie, We're so glad that we were able to go above and beyond your expectations!
Great car salesman on point & professional
by Belinda on 05/31/2022Mr Paul Gregory made shopping for a car exciting & hassle free .No harassment…Great experienceHi Belinda, I thank you for the five stars and the great comment. We will always be here for you when needed
Great Customer Service
by BGomez on 05/31/2022First time buying at Hendricks Volkswagen Frisco, we had the best customer service experience, Thank you George Strong!!Bgomez, We're so glad that we were able to go above and beyond your expectations!
George Strong is the man
by PK on 05/26/2022My wife and I brought a brand new id4 from George Strong who contacted us about this car because it’s reservation got canceled. We put down the deposit to secure the car on the same day. The car arrive at Hendrix Frisco dealership 4 days… later. We came in to get the paper work done the next day and drove that car home in less than 24 hours after the car arrived. George has been very pleasant to work with, he is very knowledgeable about this id4 and has been on top of the process from the beginning to the end. This id4 is our second vw and we are going to be vw loyal customer for life.Pk, We're so glad that we were able to go above and beyond your expectations!
Hendrick Volkswagen was great!
by Elizabeth on 05/26/2022Robert Fabian from Hendrick Volkswagen was awesome! He was very patient when I initially ordered my car and helped walk us through the entire car buying process when picking the car. He was very prompt to respond to any questions that were… sent via email or text and extremely helpful and provided regular updates on my order. Two thumbs up!Elizabeth, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.
Buy from Hendrick VW
by Aeriel on 05/12/2022Highly recommend Hendrick Volkswagen in Frisco. Robert was my salesman, and he was very professional and personable. He helped me get the car I wanted, and he and his team made the overall car buying process quick and easy. Will definitely… return to Hendrick for future purchases.Aeriel, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.
Great Experience
by b on 05/05/2022This was the best experience in purchasing a car I have ever had. I made purchases from Sewell, Land Rover Dallas, Vandergriff in Arlington, But Hendrick Volkswagen Frisco was the best. I reached out late Saturday, was contacted back within… 5 minutes, explained I was on my way to look at the car. My Sales Rep. Robert Fabian had the car ready for me and also carfax report already in hand. We test drove the vehicle and he explained all the features, the warranty and available options. Best of all he said there is no pressure to make a decision, just let me know what you think and I will assist you any possible. loved the vehicle. He gave me a idea of pricing may be without pressure to run credit at that time. so I said I will call you first thing Monday. Of course you cant put a car on hold, but he mentioned I will look out for you on this one. Called him Monday morning said I would like to proceed set a appointment to bring possible trade in out Tuesday. Came out and was honest and upfront about possible trade in value. Not what I wanted offered but that was fine. had my preapproval but ended up getting a better deal with one of there lenders and everything they told me about who they partner was true. Financing ( Patrick ) was also great. Looked out for me and got a wonderful top of the line extended warranty way cheaper, The made me fill worry free when I drove it off the lot and that is how a customer should feel after a purchase. If you think this review is too long, then go by Hendrick Volkswagen, ask for Robert Fabian, then deal with the Financing and I promise you will post a great review of them just like I did.Great Service!
by Freddie on 05/02/2022Thank you to Robert, Jeremy, and the entire staff at Hendrick for the top notch service we received with our daughter's car. They were patient, respectful, and professional, but most of all, they put the safety of our young driver first.… We will be long time Hendrick customers!Freddie, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.
Great experience
by Judy Herrick on 04/26/2022My daughter was looking for a new (used) car and really wanted a VW Tiguan. She happen to be at VW of Frisco and they had just what she wanted. George Strong was so caring and knowledgeable walking her through her first care buying… experience. I appreciated his attention to detail making sure she was comfortable. George was great to work with!Judy Herrick, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.
Great Experience, Thanks George!
by Katherine on 04/26/2022I bought my first car this past weekend and George Strong helped us out. Being a first time buyer, I was nervous and he made everything clear and concise to help me easily pick what was best for me. He was very knowledgeable and was super… friendly the entire time. The entire process went as smooth as possible with George's help and I love my new VW! I would absolutely recommend this dealership and George Strong to anyone looking for a new or used car!Katherine, We're so glad that we were able to go above and beyond your expectations!
BEWARE ...Dealership is Sneaky and does not honor the commitment
by Sreeni on 04/19/2022I pre-booked a Jetta 2022 model in 1st week of February and made a down payment and was promised a delivery in Mid/End April. We agreed on pricing and features, they promised to order the car to my specifications. Now the car is delivered… they want me to pay 2k more, they are not willing to discuss or negotiate. Beware don't go to this dealership, it is a SCAM.We also had a similar experience
Hendrick Frisco VW is the best!
by Ryan on 04/16/2022The experience was very good. From the first call to the purchase and even for additional questions Robert has been very personable, knowledgeable, and helpful. In this market, the VW even arrived sooner and they did everything with great… care. Thank you Robert and team!Ryan, we're so glad that we were able to go above and beyond your expectations!
"Shout Out" to Customer Service!
by Susan on 04/03/2022Applauding Hendrick's and their sales person, Ricardo Bolanos, for superb and true customer service! My significant other was exploring options to sell his GTI and although he talked with other VW dealerships, Hendrick's approach to helping… customers and Ricardo's graciousness and consideration were instantly impressive. Although I have never owned or leased a VW, I would definitely consider doing so with Hendrick. I am recommending this dealership and Ricardo to my friends and business colleagues!Hi Susan, I thank you for the five stars and the great review. I am please to read that Ricky and the team took excellent care of you. We most definitely appreciate your business and welcome to the Hendrick family. Alex B - Director of Internet Sales
Hendrick VW Frisco is amazing!
by Chris Morris on 03/02/2022I worked with George Strong when I bought my new car and I have never had a more pleasant, easy and upfront experience. He and his team explained everything in detail to ensure I got the car and payment I wanted. They provided excellent… service and went above and beyond to get the best deal. Absolutely would recommend to anyone looking for a new car!Hi Chris, I am glad to see that George took excellent care of you and a delivered a great buying experience. I thank you for the five stars and the great comment. Your business is highly appreciate it and welcome to the Hendrick family.
Easy buying experience
by Jeremy on 02/27/2022I worked with David at Hendricks VW in Frisco and it was such as easy in/out trip to sign all the paperwork. David kept me in the loop on the status of my car arriving at the dealership and the day before I went to pick it up he made sure… all the paperwork was prefilled out so all I had to do was sign on the line and leave. The entire team is too notch and I would recommend them to anyone.Hi Jeremy, I thank you for the five stars and the great review. I am pleased to see that David took excellent care of you and we most definitely appreciate your business. Welcome to the Hendrick family. Alex B - Director of Internet Sales
Volkswagen Atlas
Volkswagen Jetta
Volkswagen Tiguan
Hi Shiv, I thank you for the five stars and the great comment. Alex B - Director of sales
by Alex Beydoun on 06/30/2022