Hendrick Volkswagen Frisco
Dealership Sales Review
This was the best experience in purchasing a car I have ever had. I made purchases from Sewell, Land Rover Dallas, Vandergriff in Arlington, But Hendrick Volkswagen Frisco was the best. I reached out late Saturday, was contacted back within 5 minutes, explained I was on my way to look at the car. My Sales Rep. Robert Fabian had the car ready for me and also carfax report already in hand. We test drove the vehicle and he explained all the features, the warranty and available options. Best of all he said there is no pressure to make a decision, just let me know what you think and I will assist you any possible. loved the vehicle. He gave me a idea of pricing may be without pressure to run credit at that time. so I said I will call you first thing Monday. Of course you cant put a car on hold, but he mentioned I will look out for you on this one. Called him Monday morning said I would like to proceed set a appointment to bring possible trade in out Tuesday. Came out and was honest and upfront about possible trade in value. Not what I wanted offered but that was fine. had my preapproval but ended up getting a better deal with one of there lenders and everything they told me about who they partner was true. Financing ( Patrick ) was also great. Looked out for me and got a wonderful top of the line extended warranty way cheaper, The made me fill worry free when I drove it off the lot and that is how a customer should feel after a purchase. If you think this review is too long, then go by Hendrick Volkswagen, ask for Robert Fabian, then deal with the Financing and I promise you will post a great review of them just like I did.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes