Customer Reviews of AutoNation Ford South Fort Worth
Review type:
Truly Outstanding
Oil Change and Brake Service
by Hicokevin on 12/31/2022Everything was done on time and without a hassle. You can count on Autonation South Ft WorthHi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Service
by JuliaCamp on 12/31/2022As always, the staff at AutoNation was courteous and professional.Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Quick repairs
by C Chavers on 12/29/2022Replaced passenger side mirror on F150Hello, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
Friendly purchase
by Allen on 08/11/2022Darryl Hopkins is very pleasant, helpful and knowledgeable. He made the purchase process easy.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great and outstanding experience!
by Kaiss Abdul latif on 03/24/2022Eric Victor and Cliff Lopez were great to work with from order of the Van till delivery. This great Experience did not stop at delivery. They both helped me have my Van outfitted with portion. They picked up Van from my house and took to… install and when completed returned to my house. I have bought several vehicles and so far this has been the best experience I have had. I highly recommend this dealership and sales staff. Go see Eric Victor and Cliff Lopez for all your your vehicles purchases. Thank you Eric and Cliff.Hello Kaiss, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!
Great experience
by PJBurns on 05/31/2021Buying my Ford Edge with AutoNation was fantastic! From the sales manager-Allie, the sales person-Francisco, to the finance manager, this was the smoothest and easiest experience I have ever has purchasing a vehicle.Hi, thank you for your kind review; we are happy to pass along your comments to Allie and Francisco here at AutoNation Ford South Fort Worth! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Bought leased Flex
by Flexowner on 05/10/2021Eric Victor was very helpful in my purchase of the Ford Flex I had leased for two years. I spoke to him on the phone several times to make sure I had all the items needed. He was very knowledgeable about the process and I was in and out of… the dealership within two hours.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford South Fort Worth! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Worse Experience
by Quita Taylor on 04/07/2021Horrible experience if I could rate a zero I would. They were unprofessional, lacked communication, they gave me the run around about my truck and they lied to me saying it would be ready before 3pm so I could pick up my daughter and it… wasn't I didn't pick my daughter up until 4pm. They never called but said they did but never left a message and I called 7 times and they never said they had been calling me. I am highly upset and disappointed in AutoNation Ford South. This is my 1st horrible experience. My service advisor was Tony and none of them had any empathy about the situation not even the manager.Hi Quita, we are deeply disappointed by your experience at AutoNation Ford South Fort Worth. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (817) 522-3225. We look forward to hearing from you.
Repairs
by Ggraham on 03/09/2021updated 03/16/2021My service advisor Jerry Fisher is the best at keeping me updated and what my vehicles need.Hello, thank you for your positive review. We're happy to have been of service to you!
Autonation -- as always -- provided an incredibly pleasant experience!
by FWJDCustomer on 02/13/2021It was a recall; Autonation South Fort Worth, with the parts in stock and ready for installment, fit us with the appointment we placed simultaneously for routine maintenance. When we arrived for the appointment the magnificent Service… department immediately pulled up the information on our truck and drove it into the service bay. The lounge where we awaited our vehicle was comfortable, quiet, and provided free wi-fi. The maintenance and repair were quickly completed and everything worked perfectly well. The service folks were great -- keeping us informed as the appointment progressed, and staff coming through were both friendly and helpful.We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out to us if there's anything more we can do!
New 2021 Ford Explorer Owners
by Reyes Tello on 01/30/2021updated 02/05/2021Again!! We had an amazing experience at South Ft Worth Autonation! My father and I went to visit in hopes of purchasing a new 2021 Ford Explorer (advice from Mr. Cliff over a yr ago from a previous purchase we made from them) and Francisco… made it happen. Francisco was very knowledgeable and with the help of Sam made the process run really smooth to where they gave us an excellent deal. Francisco, Cliff and Sam go above and beyond for their customers and help as much as possible. This place has great service and they know they’re stuff. Francisco Medrano, Cliff and Sam are the best!! We’ll definitely be back.Reyes, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
Great experience !
by Buckeyebudman76 on 01/28/2021Excellent all around buying experience . I used the Sam's Club car buying program to look for a new Ford Explorer . Several dealerships contacted me . It was clear that not all of them paid attention to what I was looking for . The folks at… AutoNation South Ft Worth ( Eric Victor and Allison Basham ) did . They helped me to find the right Explorer for our family, gave me a good price and a fair value for my trade in . The finance manager , Sam Ramadan , helped me to determine the best purchasing option to save me $$ on my new Explorer . I have no trouble recommending the Sam's Club car buying program and AutoNation South Ft Worth to anyone looking to buy a new carWe appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Feel like part of the Family!
by BBQ Wife on 12/09/2020Great experience! Persistence until we were satisfied. NO hassles, the team did all the work! Appreciated it so much in this current climate. They took care of us from beginning to end!Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
2019 F150 Supercab
by markheuer on 06/24/2020Doug Ball was very helpful in orchestrating delivery of a hard to find supercab from Katy to Fort Worth.Hello, thank you for your positive review! If there’s anything we can do to change your 4 star experience into a 5 star one, please let us know! Take care and safe travels.
Smooth, easy purchase
by Kirby B on 10/02/2019Salesman Randall C. was personable, knowledgeable and went the extra mile to make sure we got what we wanted. Would highly recommend.Thanks so much for the warm recommendation of the team here at AutoNation Ford South Fort Worth. If you ever need more help, just give us a call. Happy motoring!
Great Customer Service in the Service Dept
by Janet L on 09/16/2019We have tried several different Ford Dealerships in the area and have been pretty much disappointed in all of them. AutoNation Ford South Fort Worth finally made the cut of being open, honest and providing timely service and feedback.… Jerry Fisher is our new go-to guy anytime we need service on either of our Ford's. They may not have the newest facility but that ranks low on my list when it comes to taking my business there. I much prefer a job well done! Thanks Jerry!Purchase of used vehicle
by Reyes T on 08/13/2019We had an awesome experience. Mr. Cliff Lopez made the experience easy and smooth. He was very knowledgeable and answered all our questions. Will definitely be coming again to this location when purchasing our next vehicle next year.Best Service Manager!
by MarissaRodriguez on 07/29/2019Every time I take my vehicles to Jerry I have the BEST service experience! He took care of my 2019 Mustang recall in one day with no issues!Hello, thank you for your positive review about Jerry! We're happy to have been of service to your 2019 Mustang. Drive safe, and we'll see you on the road!
New car
by Sas2003 on 07/02/2019updated 07/08/2019Everyone was very helpful. I did my homework. I got a better price then I was expecting. I will do business there again.Hello, we're happy to hear you had such a positive experience with our team! We are grateful to have earned your business, and look forward to your next visit! Take care!
2015 Ford Explorer serivcing
by Ghost73703 on 03/15/2019updated 03/20/2019It's always a pleasure when i take my explorer to Autonation. The Dealership has always treated me with respect when i take my car in for service. And if there were a problem that would require a day or two to first, I can always can count… on them for a loner car.We are happy you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford South Fort Worth. Thanks for the recommendation, and have an amazing day!
by Nyla Silvester on 07/07/2025