Customer Reviews of AutoNation Chevrolet North Corpus Christi
Review type:
Freddy Escamilla
Great Experience
by Katherine M on 12/19/2022Buying my car was super easy. Everything from test drive to paperwork to trade in to getting the new car wrapped was super easy and the salesman ( Thomas Cheek) was awesome! Super knowledgeable and friendly staff. Thomas walked us all the… way through the process.Hi Katherine, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Smooth Process
by Greg on 12/03/2022Smooth Process great communication about trade value and explained all the warranty plan options. Pamela was awesome was quick to respond to any questions that came up.Hi Greg, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
Don’t Recommend
by Jenniva Perez on 06/15/2022Financed a vehicle March 28th, 2022 , same day I left the lot the radio was giving me problems. I took it back and they couldn’t really fix it , 2 weeks later white smoke was coming out my muffler everytime I turned on the car. I took it in… and they said it was nothing to worry about . Took it home 3 people told me that wasn’t normal for the smoke to come out so I went and took it too a neighborhood mechanic sure enough there was some issues . So I took it too autonation April 26th and they kept my car an entire money until May 25th and not once did they call me too update me , notify me I had to show up , and repeatedly call too see what was going on with my car. May 25th brought car home , radiator fluid signal was still on so I took it back May 26th they filled it with radiator fluid and signal was gone . 3 days driving car I was getting horrible migraines and I kept smelling gas , so the 3rd day I drove it back too autonation and they said the month they had it there was oil spillage in the process of fixing it and it will eventually burn off , so I drove it home . A week passes and the smell is stronger , my migraines are horrible , my eyes are burning , my 2 year old was becoming fussy everytime we got into my vehicle. So I took it too same neighborhood mechanic too get a second opinion on gas smell , turns out there was a gas leak from fuel line . So I drove it too autonation too tell them what’s going on , they kept the vehicle for 3 days and I picked it up when it was ready . Now another week passes my car wasn’t moving while in drive , and when we would try to reverse the car wouldn’t move and then it would suddenly make a popping noise and jerk real hard . It’s June 16th and I’m without my vehicle once again . 3 months and the vehicle was a waste of 4000$ , it has been issue after issue , I do not recommend. They won’t refund me my money , or help me trade in my car all they say is they will look into it and I don’t hear nothing back from them.Hi Jenniva, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
B Sosa
by Felony2022 on 06/10/2022it was a great experiance and i'll continue to use autonationHi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Easy process!
by Paula on 05/18/2022This was such an easy process! We got pre approved before looking at the vehicle we chose. I was able to go in and sign all the paperwork and everything took about 1 hour or less!Hi Paula, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Be prepared to wait...
by jiGSaw on 12/09/2021I had a 9:30 appt to have oil changed and tire rotation. 3+ hours later with some proding from the service manager, they completed the job. It is very inconvenient to have the dealership service my truck as I can have it done at a quick… lube and get a free car wash in 30 minutes to an hour without an appt. I can take my truck to Discount Tire and have the tires rotated in less than an hour without an appt. 3 hours was ridiculous. I will say that BJ Hutchins is awesome and is on top of her game. Too bad the service crew isn't...Hi Jigsaw, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (361) 444-0184. We hope to hear from you.
No communication and mediocre service
by 19MustangGT on 12/03/2020First let me start that I found a car online that interested me, spoke to a salesman in Tennessee about the details. I was already preapproved and when I received the buyers order (because I look over everything) I saw a $699 doc fee! Wait… what!? I questioned the fee because in Texas it’s $150 max. I was lied to about the fee that EVERY autonation charges $699. Decided to move my business else where , spoke to autonation Corpus Christi where they were able to deliver the exact car I wanted for the $150 doc fee. Only issue is they lack communication, left me in a airport with no transportation for 3 hrs and had no idea where my car was at but said it will be in today! After the looonnnggg dreadful day I finally purchased the car after hours. No wash, no detail and still till this day 5 days later they haven’t finalized my purchase with my bank so I could purchase gap. Autonation quit dragging your feet...We are disappointed to learn of your experience here at Autonation Chevrolet North Corpus Christi, but will take this opportunity to improve.
Wonderful group of people
by Jntext02 on 11/10/2020Process was smooth and effortless. I don’t have good credit but was treated like everyone else.Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service in Camaro
by Melissa on 12/05/2019updated 12/13/2019Great customer service with Chuck. Very nice and informativeMelissa, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Chuck. Until the next time we meet, take care!
Great staff
by Monet61 on 03/16/2019I am always satisfied with the service and pricingWe are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Thank you for your review! We're glad to know that your experience was satisfying. Have a wonderful day!
Great
by Veronica on 01/21/2019updated 01/29/2019Fast and easyHi, we are very happy we could provide you with a positive experience! If there's anything further we can do for you, we are happy to help!
The Best!
by Drewvanwyck on 01/18/2019Roland went above and beyond! His customer is service is excellent! Professional, knowledgeable, friendly! He kept us updated throughout the process.We're so glad that Roland was able to go above and beyond your expectations and really help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!
We're glad to know that our staff was able to impress you! Thank you for your business, and we hope to see you again!
Rework done by Palm Chevy Ocala FL
by GoodTWOGo on 09/06/2018Autonation North CORPUS CHRISTI technicians did not get the job done right. When I got to Ocalla Florida I had to take to another Chevy dealer and after significant effort they got the work done right the first time. However to Autonation‘s… credit they funded The rework-thank you!Great service!
by Chapah1 on 08/09/2018updated 08/15/2018Vehicle was returned in a timely manner.Great service!
by Chapah1 on 08/09/2018Vehicle was returned in the time promised. Very professional. Vehicle was taken in with same day appointment, which was awsome.New truck
by Metruck on 03/31/2018These guys took care of me. Charles was fantastic and went beyond the call of duty to take care of me. I highly recomend them and will return.Auto feedback
by Santellana11 on 09/01/2017Worst experience ever with an auto body shop took 2 months for me to get my truck back, apparently there was a national back order on leaf springs which I did research myself and found out that was lie. I had to go to their vendor myself… and order the leaf springs. When I finally received my vehicle my battery terminals were loose,battery bracket was broken and leaf spring clamps were loose!! I wouldn't recommend this body shop to anyone!! Poor communication and not being honest is what it basicly came down to!!Great Service
by terinelson on 11/11/2016I have always had the best services here. I always wait for Chuck because he has taken great care of me.2011 chevrolet traverse purchase
by hhuerta on 08/18/2016updated 08/29/2016very helpful, i am very happy with his service he provided me,i will recommend this dealership,very happy with my purchase.thanks Travis BrownleeWonderful service!
by lydiaann61 on 07/25/2016updated 08/11/2016Wonderful service, I have been going to this brach for many years and B.J. is the person I most go to, she has always been very kind and informative.Great Service
by Jerry2514 on 06/29/2016updated 07/08/2016Customer service was very good they explained everything and the time it would take to service my Impala it was a good experience. Thank you very much.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Freddy, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Paige Mason on 05/25/2025