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Customer Reviews of Lithia Chrysler Jeep Dodge Ram FIAT of Bryan College Station

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344 reviews
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  • Service

    5 out of 5 starsby Dawn Smith on 07/19/2021

    Prompt and efficient
  • Friendly Service Staff

    5 out of 5 starsby Ronald Mcqueen on 07/19/2021

    Was my first visit to the Lithia of Bryan and was impressed with the friendly and courteous service staff and the wait was not long for my oil change
  • Buying your next vehicle

    5 out of 5 starsby Ernest Alderete on 07/17/2021

    Gene Holiday is a hard working salesman. He went out of his way to make me a happy customer
  • First time using service department

    5 out of 5 starsby Stuart Y on 07/16/2021

    I was shocked with the speed of everything. The repair was quick. Dropping off the car was quick. The text messages that I received from the service manager were short and to the point. Picking up the car was quick also. The service department exceeded my expectations.
  • Recall

    5 out of 5 starsby Donna Ethridge on 07/16/2021

    Riz always takes good care of us. The changing out of my steering column was quick and thorough. This was a recall issue.
  • Work done

    5 out of 5 starsby Timothy gallaher on 07/15/2021

    Got jeep in and out with great service
  • Oil change

    4 out of 5 starsby prisilla on 07/14/2021

    I made an appointment for 8:30 and although it took longer than I was expecting Rizwan Ahmad was extremely helpful and kept me updated so I really appreciated that.
  • Great customer service

    5 out of 5 starsby Teresa Campbell on 07/12/2021

    Likes...my salesman Dylan Freeman was definitely on top of things. He did not give up on trying to put me in something. I have so much respect for him.
  • Simply amazing!

    5 out of 5 starsby Oscar vazquez on 07/10/2021

    Was greeted instantly, the service team looked at my vehicle and instantly fixed the problem and I was out of there. Great service!
  • Shelby in the Service drive is amazing! She’ll definitely take care of you!

    5 out of 5 starsby Robert Adams on 07/07/2021

    Great customer service l!
  • Excellent , Fast and Very Professional !!!

    5 out of 5 starsby Erwin P on 07/07/2021

    Gene!!! Best sales man !!! easy going, friendly and very helpfull!!! overall everybody that help us was great !!! financing and also the person that evaluates the vehicles this will be my first option from now on !!!
  • Friendly service

    5 out of 5 starsby Roberto Acosta Jr on 07/04/2021

    Was pleased with the friendly service. My vehicle was done in a timely manner for an oil change.
  • Used car purchase

    5 out of 5 starsby Alex on 07/03/2021

    Dillon was super helpful, honest, and professional. I would recommend him and Lithia for those interested in purchasing a new or used vehicle.
  • Great customer service

    5 out of 5 starsby Oscar Sanchez on 07/03/2021

    Great customer service. Helped a lot for a first time buyer. Thank y’all so much. Recommend Oscar Sanchez or Gene. Thanks again.
  • Great team

    5 out of 5 starsby DJ on 07/03/2021

    Sonny was great in asking us the truck patient he gave us time to make a decision and when we’re ready we gave him a call. He was great to work with
  • Cannot correct the name on my account

    1 out of 5 starsby Seth on 07/02/2021

    After several times since I purchased my vehicle, Lithia continues to “correct” the account to my name, and it continues to have the previous owner’s name. The text I received to make this review said “Hi, [old name].” Why can they not put the correct name on my account?
  • Speedy Oil Change…Not!

    4 out of 5 starsby Gilbert on 07/02/2021

    The overall service/customer service was excellent and spot on. The amount of time it took was the only issue, spent an hour waiting, luckily we had no other scheduled plans the rest of the day.
  • Oil change and tire rotation

    3 out of 5 starsby Oil Change on 07/02/2021

    Service writers and techs were great. 2.5 hour wait for oil change was not.
  • Easy like Sunday morning

    5 out of 5 starsby Shawnee C on 07/01/2021

    I went to Lithia in Bryan to test drive a bigger vehicle to test the ropes and ended up signing that night! Jon Hines was super knowledgeable and helpful when it came to the purchasing process and made signing a breeze. I will definitely recommend Lithia to my family and colleagues from now on.
  • Thank you

    5 out of 5 starsby rdr on 06/30/2021

    Sales people all respectful and knowledgeable about their vehicles- made our decision easy.
  • They Take Care of You

    5 out of 5 starsby The Yarbroughs on 06/30/2021

    Always greeted with a smiling face. Helpful. Thorough. We trust these people.

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About our dealership

Buying a new vehicle can be a timely and sometimes frustrating experience. But here at Bryan CJD, we strive to take that hassle and frustration out of the process and provide you with a fun, relaxed and friendly atmosphere. With over 100 years of combined sales experience, our highly knowledgeable, friendly and caring staff strives to make you feel at home as soon as you drive onto our lot. If you want to stay close to home and avoid the big city hassle, come see us at Bryan CJD.

What sets us apart
2019, 2020, 2021 Dealer Rater Consumer Satisfaction Award
2019 & 2020 DealerRater Dealer Of The Year
#1 Ram, Jeep, Dodge dealer in the Brazos Valley
2020 Carfax Top-Rated Dealer
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Express Service
Languages Spoken (2)
  • English
  • Spanish