Customer Reviews of Lithia Chrysler Jeep Dodge Ram FIAT of Bryan College Station
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344 reviews
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Friendly Service Staff
by Ronald Mcqueen on 07/19/2021Was my first visit to the Lithia of Bryan and was impressed with the friendly and courteous service staff and the wait was not long for my oil changeBuying your next vehicle
by Ernest Alderete on 07/17/2021Gene Holiday is a hard working salesman. He went out of his way to make me a happy customerFirst time using service department
by Stuart Y on 07/16/2021I was shocked with the speed of everything. The repair was quick. Dropping off the car was quick. The text messages that I received from the service manager were short and to the point. Picking up the car was quick also. The service… department exceeded my expectations.Recall
by Donna Ethridge on 07/16/2021Riz always takes good care of us. The changing out of my steering column was quick and thorough. This was a recall issue.Work done
by Timothy gallaher on 07/15/2021Got jeep in and out with great serviceOil change
by prisilla on 07/14/2021I made an appointment for 8:30 and although it took longer than I was expecting Rizwan Ahmad was extremely helpful and kept me updated so I really appreciated that.Great customer service
by Teresa Campbell on 07/12/2021Likes...my salesman Dylan Freeman was definitely on top of things. He did not give up on trying to put me in something. I have so much respect for him.Simply amazing!
by Oscar vazquez on 07/10/2021Was greeted instantly, the service team looked at my vehicle and instantly fixed the problem and I was out of there. Great service!Shelby in the Service drive is amazing! She’ll definitely take care of you!
by Robert Adams on 07/07/2021Great customer service l!Excellent , Fast and Very Professional !!!
by Erwin P on 07/07/2021Gene!!! Best sales man !!! easy going, friendly and very helpfull!!! overall everybody that help us was great !!! financing and also the person that evaluates the vehicles this will be my first option from now on !!!Friendly service
by Roberto Acosta Jr on 07/04/2021Was pleased with the friendly service. My vehicle was done in a timely manner for an oil change.Used car purchase
by Alex on 07/03/2021Dillon was super helpful, honest, and professional. I would recommend him and Lithia for those interested in purchasing a new or used vehicle.Great customer service
by Oscar Sanchez on 07/03/2021Great customer service. Helped a lot for a first time buyer. Thank y’all so much. Recommend Oscar Sanchez or Gene. Thanks again.Great team
by DJ on 07/03/2021Sonny was great in asking us the truck patient he gave us time to make a decision and when we’re ready we gave him a call. He was great to work withCannot correct the name on my account
by Seth on 07/02/2021After several times since I purchased my vehicle, Lithia continues to “correct” the account to my name, and it continues to have the previous owner’s name. The text I received to make this review said “Hi, [old name].” Why can they not put… the correct name on my account?Speedy Oil Change…Not!
by Gilbert on 07/02/2021The overall service/customer service was excellent and spot on. The amount of time it took was the only issue, spent an hour waiting, luckily we had no other scheduled plans the rest of the day.Oil change and tire rotation
by Oil Change on 07/02/2021Service writers and techs were great. 2.5 hour wait for oil change was not.Easy like Sunday morning
by Shawnee C on 07/01/2021I went to Lithia in Bryan to test drive a bigger vehicle to test the ropes and ended up signing that night! Jon Hines was super knowledgeable and helpful when it came to the purchasing process and made signing a breeze. I will definitely… recommend Lithia to my family and colleagues from now on.Thank you
by rdr on 06/30/2021Sales people all respectful and knowledgeable about their vehicles- made our decision easy.They Take Care of You
by The Yarbroughs on 06/30/2021Always greeted with a smiling face. Helpful. Thorough. We trust these people.
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About our dealership
Buying a new vehicle can be a timely and sometimes frustrating experience. But here at Bryan CJD, we strive to take that hassle and frustration out of the process and provide you with a fun, relaxed and friendly atmosphere. With over 100 years of combined sales experience, our highly knowledgeable, friendly and caring staff strives to make you feel at home as soon as you drive onto our lot. If you want to stay close to home and avoid the big city hassle, come see us at Bryan CJD.
What sets us apart
2019, 2020, 2021 Dealer Rater Consumer Satisfaction Award
2019 & 2020 DealerRater Dealer Of The Year
#1 Ram, Jeep, Dodge dealer in the Brazos Valley
2020 Carfax Top-Rated Dealer
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Languages Spoken (2)
- English
- Spanish