Lithia Chrysler Jeep Dodge Ram FIAT of Bryan College Station
Back to Service Reviews
Dealership Service Review
service Rating
Cannot correct the name on my account
Written byon 07/02/2021
After several times since I purchased my vehicle, Lithia continues to “correct” the account to my name, and it continues to have the previous owner’s name. The text I received to make this review said “Hi, [old name].” Why can they not put the correct name on my account?
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No