Customer Reviews of Baytown Hyundai
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127 reviews
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Amazing car, amazing people. Great place to purchase a car!
by Brandi on 03/14/2019My car buying expirince was completely changed after buying at Baytown Hyundai. Even thiugh I was excited about a new car, I was still apprihensive about the cost, credit amd how long the process was going to take becuase of purchases in… the past with different places. Not here!! I was in and out, got a much lower rate and was treated like family. Thank you so much to all the people who helped me get a safe relaliable car that is incredible on gas. Donnie, Fiaz And Chris Thank you so much!THE BEST!!!!!!!
by Khiana on 02/26/2019I love them. It’s fast and enjoyable service. They don’t waste no time getting you in and out with a car of your choice I recommend everyone to go there this my first car and I love it. Anyone looking to get a new car go to Baytown Hyundai… and ask for Kimberly. She is the best not saying everyone else not but she helped me and if I was to ever get another car I would always go back!!!!!Jeanetta
by Sarakeen1616 on 02/12/2019Jeanetta was absolutely fantastic throughout the enrire process of buy two cars. We will definitely be back to purchase new one!!!The best buy ever.....
by DelisaJ. on 02/05/2019My sale rep was Dustin Vaughn. He listen to what I was looking for and gave me more. I only spent two hours in his office "other dealership it a full work shift". He made sure I received my favorite color and was very professional the… whole time.Review of Baytown Hyundai
by CW1029 on 01/31/2019Customer service was excellent. The sales team went over and above our expectation to fully satisfy us. As previous customers to this dealership, we felt very appreciated!Jeanetta is Excellent
by Awesome on 01/11/2019It was a pleasure to need everyone there and Jeanetta was absolutely amazing. I would recommend her to anyone I know looking for a vehicle. Thank you for all of your hard work.Very professional
by Webb on 01/07/2019Our sales lady was very professional and corteous and knowledgeable and patient about the whole process.Overall a great experience
by PriscillaS on 01/05/2019Super friendly and helpful.!Awesome people!
by BobandPeg on 01/05/2019We had contact from the Salesperson to the General Manager and they were all fantastic. We had a special need to lower our payments and they came through for us. See Dustin Vaughn for honest talk and great service.Baytown Hyundai
by Doran on 01/01/2019Very well organized and professional.Great 2018 Hyundai Elantra SEL. Great Price, Great Sales Staff.
by Andrew on 12/30/2018Great 2018 Hyundai Elantra SEL. Great Price, Great Sales Staff. I would consider a Hyundai my first choice of car/SUV and Baytown Hyundai my first choice of car dealership.Great
by MarissaYepez. on 12/22/2018As a first time buyer, it did get confusing and I did have to go back and forth a few times because my information was a little mixed up. It was a great experience though, the salesman did a great job!2019 Santa Fe
by RKC on 12/18/2018Jeanetta was very helpful and courteous, helping to make a great deal - highly recommended.Best Hyundai Dealership in Town
by ElantraBuyer on 12/13/2018I couldn't have had a better experience at Baytown Hyundai. They by far had the best prices in town and were the easiest team to work with. There were no hidden fees, and the team was very knowledgable about the vehicle I was interested in.Great service
by Julius on 11/12/2018updated 11/19/2018Showed great level of care and was greeted by everyone in the dealership. Will likely stay a loyal customer if they keep this type of treatment up.Waste of my time
by susan_disappointed on 10/27/2018So, I get a letter from a lending company regarding my 2014 Ford Fushion about how I am paying to high of a interest rate for my current credit score. Into the conversation, I explain when I purchased my fushion, how many miles I have on it… etc etc. The lending guy is so convincing that I can trade my car in for a new one with lower payments and directs me to his manager who then directs me to take my car and go over to Baytown Hyundia. Positive they can get me into a brand new care or SUV with the same or lower payments even though I still owe roughly 16,000 on my car. Hesitant, I go to the dealership. Met the finance guy there who I again explain how many miles are on my car, what I still owe on my car, how I am not willing to roll over the upside down of the 16,000 nor am I going to pay more monthly than I already pay and nor do I want in a small car. With all of being said, he states, oh don't worry, I can get into a very nice new vechicle and with all the rebates going on I can make that 16k disappear and your car in excellent condition, no problem. So he puts me with a sales guy, who by the way was very nice and professional. So by no means is this review a reflection on him. So after looking, picking out what I really like, the sales guy saying that it is workable and so on and so on, two and a half hours later, only to have the finance guy come back and tell me, well if you could put a down payment of this or that I can get you into the vechile you want. I reply no, I am not wanting to put anything down, then he comes back and offers for me a car, which is not what I wanted, so again I say no, and that I do not want to go more than 50.00 more a month of what I am pay now, and remind him of what he had stated to me earlier. Again he comes back, but this time not only can he not do what he had said originally, he insults my intelligence by asking me if I would consider keeping my car, putting a down payment and my payments would be 130.00 more than what I am paying now and that I could possibly sale my car out right or see if I could find a family member to take my car and finish paying on it. Are you freaking kiddingly me??? People amaze me. Not only did the lending company lead my astray, you led me astray and told me things that you couldn't deliver, and now I have wasted two and a half hours of my time that I really didn't have to spare, and ask him for the keys back to my car. Lesson learned, most dealerships are the same now days and people will tell you anything if they think they can get one over on you. Shame on me. Realize that offers like this are to good to be true. Shame on me. Signed Won't fall for that again.2019 Hyundai Santa Fe
by VM on 10/24/2018We give this dealership and our sales guy an. A+! We never felt pressured into buying this vehicle, we got what we asked for and were were explained everything from the get go. There were no hidden charges or fees or no hidden surprises… when we went to the closing side of it. We would definitely recommend our sales person Jose Saenz at Baytown Hyundai!Great service
by Felix on 10/15/2018Alexander Avalos and Fiaz Rana were very knowledgeable in the vehicle I purchased. Both gentleman were extremely helpful and worked hard to get me a good deal.Great service
by Jesica on 10/07/2018Came in for some recalls. Lee Ehrlich took care of everything from the time I pulled in until the time I pulled out. He was polite and honest. Work was finished in a timely manner!Friendly
by Meg on 09/19/2018No issues other then the truck was not washed as I was told it would be. The truck was used, however had no floor mats or owners manual.
Hyundai Tucson
Hyundai Palisade
Hyundai Santa Fe
Hyundai Elantra
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About our dealership
Baytown Hyundai in Baytown, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence at our Baytown area Hyundai dealership!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling. We will gladly inform you when a matching car arrives. If you’d like to see a vehicle in person, feel free to contact us. We look forward to serving you!
Amenities
- Complimentary Drinks
- Instant Financing
- Complimentary Coffee
- Complimentary Car Wash
- Cable Television
Languages Spoken (2)
- English
- Spanish