Customer Reviews of Roger Beasley Mazda Central
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87 reviews
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Always Awesome Service at Roger Beasley Mazda
by CherylIschy on 03/13/2019RBM is always so good to me! Shout out to Christian B for such fantastic service! Thanks!Great service!
by ebarufaldi on 03/12/2019Felt well taken care of by the staff. Professional and energetic and efficient. Would highly recommend this dealership.Oil change and replacment on parts
by Enrique on 02/28/2019Everything was wonderful. Enrique was great and will be back. I really feel like I can trust them here at the dealership.Couldn't Be Happier
by redcargirl on 02/20/2019I was in the market for a new SUV. I wasn't sure if I wanted a mid-size or a large one. James walked me through a CX-5 and a CX-9. He knew everything about those cars, and he was able to answer all of my questions. He took me on a test… drive for both and knew a great route to take to test the car for my specific criteria. I needed to sleep on it, and he was not going to be there the next day, so before I left, he introduced me to Craig so I would have someone familiar to work with then I came back. I decided on the CX-9, and Craig made sure the purchase went smoothly. I even had some odd constraints, and he was able to accommodate all of them. He checked in with me afterward to make sure the car was still meeting my needs. this is my 3rd Roger Beasley purchase, and I could not be happier with the dealership or their staff! Thanks, Roger Beasley Mazda, for a great car buying experience!Routine job performed well
by StephenM on 02/19/2019Nothing noteworthy about my visit - routine stuff. But pricing was reasonable and they met their promised time without issue. Everyone was pleasant enough. It's the little things sometimes. Will go back to the dealer for this type of… service as long as they treat me right.valve stem repair
by ellalovespooh on 01/20/2019I brought my CX9 in on Christmas Eve to get a valve stem repaired on my driver's side rear tire. I had called the dealership before I came to tell the problem since this is the second tire out of four that were purchased a little more than… a year ago to have valve stem break. When I get there I show the lady the valve stem, when they pull it into the garage, my customer service advisor tells me there is nothing wrong with the valve stem. I am not blind! When you can bend the stem and there is a hole, it is broken. He then tries to get me to buy a new tire for the front passenger side. Mind you all four tires were bought at once. I paid for three, Mazda paid the fourth. They all should be wearing at about the same rate. I don't drive on one tire! I drive into Austin from Georgetown to get my car serviced because I don't like the service at the Georgetown dealership, and I am starting to get the same kind of service at this location, too. Needless to say I was more than mad at the interaction on Christmas Eve.Good experience
by Celcard on 01/06/2019Friendly and easy process. Took a little longer for the work to be done but nice job. Would recommend to family and friends.20,000 Service
by Service on 01/01/2019Christian is always very welcoming and provides great customer service!Excellent service
by LMG on 12/20/2018updated 12/28/2018Excellent customer service as always.Easy, fair process
by mmanch11 on 12/23/2018Bought a CX-5 and a CX-9 and Craig did a great job getting the ones we wanted, working through the trade and getting a fair price. Certainly recommend and would buy again from Roger Beasley, even though not in Austin!Fantastic experience
by JillDufour on 12/21/2018Everyone at the dealership was fantastic. I went from being treated really negatively at another dealership to being treated as family here. From beginning to end my experience was top notch. Will recommend to everyone I know.Good Experience
by Gary on 12/13/2018updated 12/20/2018I found the used car I wanted from this dealer on line. Working out a deal was quick and friendly. There were no high pressure sales tactics from anyone in the dealership. The car needed to be detailed before I left with it. The sales… person said it would take 1.5 hours and it took a little less. I went to lunch while the car was detailed but before I left the sales person checked on my favorite restaurant for me. When I came back to get the car he even helped me load it on the trailer. It was a good experience.Not a fan
by Johnson on 12/18/2018Found a car there and had Auto PI come to check it out. From their report, the salesman agreed to fix a couple of the items that were crucial: alignment, leaky fluids and brake pads that were installed incorrectly. Had the vehicle for… one week, noticed a burning smell and found the vehicle was still leaking fluid. They fixed one leak but not both Had to go round and round until they agreed to fix the second. They kept the vehicle for another week and lied about the reason. Talked to the service manager who seemed very unconcerned about our experience. Will not be back.Excellent Service
by Jim on 12/14/2018Work was performed accurately and on time, and the service adviser was very helpful. Also used the free shuttle service, which was very convenientGreat time
by terryl523 on 11/24/2018Great place, friendly staff and not too pushy, got the deal we wanted. Helpful, patient, and friendly over multiple visits.Great Experience
by Sherilyn62 on 11/19/2018Another great buying experience at Roger Beasley Mazda Central. Thank you James for being so knowledgeable about the car we were looking at. You made the choice so very easy to make. Highly recommend talking with James Brewer if you're… looking to purchase a Mazda.Great Experience
by Zoomzoom7 on 11/16/2018Getting my vehicle serviced at Roger Beasley is always a positive and pleasurable experience. Enrique, the service rep was extremely courteous and attentive to my service needs.Great buying experience
by Smarie77 on 11/15/2018Great car buying experience. Rhett was a great sales man with no buying pressure. He answered all my questions thoroughly and was very helpful. The process was very easy and painless. Roger Beasley Mazda central will always be my go to… dealer for years to come.They went way above my expectations
by Jacesmama on 11/14/2018I went in looking to get a used car thinking my credit wasnât good enough and they made everything Extremely easy. I worked with James and with his help I was able to get a brand new car.Annual Vehicle Inspection
by WalterI on 11/14/2018Purchased 2014 Mazda6. Service was one of the benefits. Just got my license renewal. Loyalty card includes free Inspections. Thanks.Easiest Car Buying Experience
by JeffMAAustinTX on 11/09/2018Rhett was our salesman and he did everything that he could to make our buying process stress free and easy. He knew about all the cars, options, competitor models, and was very honest. We looked at a couple of other dealerships but didn't… get the friendly, no pressure, experience that we got at Roger Beasley Mazda. I appreciated their focus on customer service and care. We're very happy that we chose to buy from here.
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About our dealership
In 1972 Roger Beasley opened his first car dealership... Roger Beasley Mazda on Burnet Road. In fact, it was one of the first Mazda dealerships in the entire country.
The success and expansion of the Beasley brand can only be attributed to Roger Beasley's consistent belief in his founding principles: take care of the customer no matter what, provide quality products and service, and be an active supporter of the local community. Ultimately the goal is for you to drive home happy.
What sets us apart
HONESTY
Our main goal is to build lasting relationships. We treat all customers with honesty and respect. We're proud to have built our dealerships on transparency, integrity and trust.
AMAZING EXPERIENCE
You'll find a uniquely simple and satisfying experience in every department. A no pressure, no surprises car-buying process coupled with quick, honest service.
A FAIR DEAL
Every car we advertise is currently in our inventory and available for anyone to purchase at that price. No gimmicks, no hidden fees or charges. The advertised price is your price.
Amenities
- Complimentary Drinks
- Instant Financing
- Complimentary Coffee
- Shuttle Service
- Television