Roger Beasley Mazda Central

I brought my CX9 in on Christmas Eve to get a valve stem repaired on my driver's side rear tire. I had called the dealership before I came to tell the problem since this is the second tire out of four that were purchased a little more than a year ago to have valve stem break. When I get there I show the lady the valve stem, when they pull it into the garage, my customer service advisor tells me there is nothing wrong with the valve stem. I am not blind! When you can bend the stem and there is a hole, it is broken. He then tries to get me to buy a new tire for the front passenger side. Mind you all four tires were bought at once. I paid for three, Mazda paid the fourth. They all should be wearing at about the same rate. I don't drive on one tire! I drive into Austin from Georgetown to get my car serviced because I don't like the service at the Georgetown dealership, and I am starting to get the same kind of service at this location, too. Needless to say I was more than mad at the interaction on Christmas Eve.