Customer Reviews of First Texas Honda
Review type:
GREAT SERVICE
by Jena Benton on 05/01/2025
This is a great dealership with a lot of cars to choose from.
914 reviews
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Excellent service as expected
by William on 09/29/2021Excellent service as expectedGreat service
by Rod on 09/26/2021Great service again. Ty Winn was my service advisor. Happy with First Texas HondaOil Change Review
by Abraham on 09/18/2021Awesome staff. Super professional and efficient.Great service
by Murali on 09/14/2021Things were taken care of in a timely mannerRecent CR-V service
by Walt on 09/13/2021Fred M. was an excellent service provider and after working with First Texas for over 10 years he is the best I have had the opportunity to work with. Keep up the good work.Quality & Fast Service on a Federal Holiday
by Brian W on 09/08/2021Was able to schedule a 90K service on Labor Day evening at 5pm. Was promptly greeted and welcomed. Service Tech reviewed with me my needs for the day and discussed/reminded me of suggested services that I had postponed a service prior.… Was kept advised of service progress and completion by text since I did not stay at the dealership during service. Was notified about 75 minutes later that services were completed. Was glad that they were opened on Labor Day bc my employment in an hour away and normally very difficult to get in on weekdaysService Review
by Muruga on 09/03/2021I didn’t have to wait for too long without an appointment for an emergency service. Completely satisfied with the work so far - hope it doesn’t reoccur. The explanations for what the problem was could have been better and transparent.Friendly and professional
by Gary Flemmons on 09/01/2021Everyone friendly and professional.First service at First Texas Honda
by dflharrisonaolcom on 08/20/2021Enjoyed my first visit to First Texas Honda. Good service, relaxing atmosphere, good coffee (ha!), friendly.Great service
by Gregory Smith on 08/20/2021My recent experience was the best. Very prompt phone calls informing me of the situation with my car and options for me to consider. Price was lower than expected.Great, helpful staff
by EddieZ on 08/14/2021As always Jay Jank and crew are honest and easy to talk with about concerns.Great service
by Cynthia on 08/11/2021Brian did a great job handling my service. Very communicative, went above and beyond, kept me informed, double checked some things, followed up.Great Service!
by David Hutchison on 08/08/2021Great dealership, great service. Diana and Sean were so personable and helpful, and the entire staff was so kind to my me. I can't think of any complaints with this dealership. They are honest and transparent.My Honda service
by Hector Enciso on 08/08/2021Great and professional service. Ivan Heredia was very detailed and clear on the work that was done to my carexcellent service
by ok on 08/04/2021kept up to date on progress.Recent Service
by John McDonald on 07/31/2021Already commented on how great my experience was beginning 7/29/21 with delivery on 7/30/21. But, forgot to mention how impressive Andre K. was during our encounter during and after. This man knows Honda and the service business like the… back of his hand! Period!Upkeep
by Regular Maintenance on 07/31/2021Using First Texas Honda for many years has proven to be an asset in regular maintenance for my vehicle. Scheduling is fast and easy and I prefer to wait until the work is done. I have never brought back a vehicle after it has been worked… on due to their (First Texas Honda) professional staff. I highly recommend their services on your vehicle and mine.Satisfied Customer
by Service for 2018 Honda Fit on 07/18/2021Friendly and professional service by the Advisor and the frontline staff.Service department
by Service Department Review on 07/17/2021Tony was wonderful to work with and very attentive to my needs. He kept me informed of the status of things throughout my appointment and accommodated my needs.Very professional, courteous and awesome staff!!
by Ashish on 07/14/2021My service host was Tony. He is very humble and knowledgeable person and he handled my car servicing very professionally. The wait in lounge with an artist playing live guitar was time well spent.Excellent service
by Michelle Cardenas on 07/14/2021Jay does an outstanding job! Every time we have questions he is there to answer them! We even contacted him on vacation when a service light showed up. He was helpful from over 1,000 miles away. My husband drives a non-Honda car and… whenever he needs service he hates calling them because their service is terrible. Honda spoils us and so does Jay! I drive to north austin just for their service.
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About our dealership
Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.
When you visit us for your Service needs, take advantage of our offerings such as:
• Free, multi-point service and trip inspections
• Complimentary car wash
• Complimentary coffee and snack bar with full-time barista
• Complimentary loaner vehicles with appt
• Honda Factory Certified Technicians
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.
What sets us apart
We're the largest volume Honda dealer in Central Texas and have the one of the largest Honda facilities for Sales and Service in the entire world!
Our Continental Cafe stands above the rest. This free amenity serves Service and Sales customers alike, offering a full-time barista to craft your favorite coffee beverage. Lattes, Americanos, Cold Brew, and more! We also offer snacks and pastries.
Our entire facility is dog friendly. We not only allow but encourage you to bring your pup! We have treats available for them and can even get them a pup cup from the complimentary cafe, just like Starbucks.
We boast a car buying experience that’s fast, fair, and friendly. Our hassle-free pricing system gets you into your new car quickly; our fairness priority ensures that you get the most competitive prices and receive significant savings.
We offer a variety of monthly specials to our customers. These can be located on our website under "New Vehicles" and "Current Specials". Regardless of your situation, let us assist you in finding the perfect new set of wheels.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Languages Spoken (2)
- English
- Spanish
Jena, thank you so much for the wonderful feedback! We're delighted to see that our team delivered an experience worth bragging about. We appreciate your support and hope to have the opportunity to serve you in the future! :) - The Team at First Texas Honda
by First Texas Honda on 05/02/2025