First Texas Honda
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Dealership Service Review
service Rating
Quality & Fast Service on a Federal Holiday
Written byon 09/08/2021
Was able to schedule a 90K service on Labor Day evening at 5pm. Was promptly greeted and welcomed. Service Tech reviewed with me my needs for the day and discussed/reminded me of suggested services that I had postponed a service prior. Was kept advised of service progress and completion by text since I did not stay at the dealership during service. Was notified about 75 minutes later that services were completed. Was glad that they were opened on Labor Day bc my employment in an hour away and normally very difficult to get in on weekdays
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes