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First Texas Honda


3400 Steck Ave, Austin, TX 78757 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (3) No (0)
Service Rating
Recommend:
Yes (4) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
Good & fast, as always
Written by William on 10/08/2021

I never thought I'd enjoy hanging out at a dealership, waiting while my car is serviced. I truly don't mind. 1st, the expectations given for how long my wait would be was spot-on almost to the minute. I know to bring something to read and hey, if you miss live music, Trevor's guitar mastery in the lobby will thrill you. He's awesome. There's a coffee bar with lovely staff who will offer you all types of snacks & beverages. And then eventually your car will be ready. Checking out never ceases to amaze me. The price originally quoted was actually higher than the final price. And the best part: hardly any upselling. I'm so worn down from upsetting everywhere but nope, these folks treated me fairly and didn't make me run screaming. I've written similar reviews about First TX Honda before and I mean every word. Really pleasant folks, pleasant environment, no crappy price tag surprises, I'm a happy customer. Oh, and my car ran like a dream afterwards, it was practically purring!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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