Customer Reviews of First Texas Honda
Review type:
Great service
Communication
by 2019_Insight on 12/27/2018Had great service from the whole team and while it took time to get the part the car needed, there was communication and all estimates for time and cost were met or bettered.A good experience
by Kathy on 12/27/2018The service guys were helpful and friendly, and the work was completed to my satisfaction.Great cars, great dealership
by dao on 12/26/2018I've been going to First Texas Honda for 20 years and they've always treated us well. The sales people are helpful and not too pushy and their service department fixes problems quickly and competently.2018 Honda Accord Lease
by Tom on 12/25/2018Thank you Howard. You made my experience quick and fun. It was nice talking with you. I feel like you understood my issues and dealt with them. I also fell like you took it a step further and led me to make decisions that I had not… considered.We love to read reviews like yours, Tom! Thank you for the appreciation and praise. It makes us proud to know that Howard delivered. -The Team at First Texas Honda
Thank you! Please rate your service experience
by Thanks on 12/21/2018Service was to take place no more than 1-1/2 hrs. Technician had a problem getting things back in place so it took an additional hour. Chris was nice enough to explain the situation to me and said it would be no cost to me for the… inconvenience. Thanks!Recent service at First Texas Honda
by Bryan on 12/21/2018My service advisor was accurate in his estimates of time and price for the services. He was also very helpful in my interactions with him.Service
by service on 12/19/2018AJ gave great personal service with a smile and every question answered. Highly recommended!Thank you for the kind words! We'll see you next time. -The Team at First Texas Honda
Battery replacement
by Jenn on 12/19/2018Great team with quick service and flexible options.Anthony Falsetti is the best!
by Rhett on 12/18/2018He is certainly a people person. My wife & I enjoyed his company.Service Could Be More TImely
by CVF8763 on 12/17/2018When i called for an appointment, I was given a date 8 days out and told to expect them to have the car for three days before they looked at it. The work was completed in two days. So, that was a nice surprise. They also loaned me a car… for the duration that they had it. I thought the timing was unusually long. The needed repairs were minor and all under warranty.We want to thank you for choosing us to complete your repair work! It's our mission to deliver a stellar experience from start to finish. We understand your concern and please know that we are always looking for new ways to increase our efficiency without ever compromising our high-quality standards. In addition to the holiday rush this time of year, the ever-growing Austin area has resulted in an increased demand for Honda services. This is the main reason that we offer an extensive rental car fleet, recently upgraded to over 400 Honda vehicles! Thank you for the feedback and we look forward to assisting you next time. -The Team at First Texas Honda
Great customer service
by KimMallinger on 12/10/2018updated 12/17/2018Very happy with my oil change on Saturday. Was a very busy time but my service rep kept me well informed of the progress the entire time.Great Service
by BrandonH on 12/15/2018Steve Newman really knew his stuff and was knowledgeable about the cars that I was interested in looking at. If he didn't have the answer he would find it out in a timely manner.We're glad to hear that he did an excellent job, Brandon! Thanks so much for your feedback and be sure to let us know if there's anything we can assist with down the road. -The Team at First Texas Honda
Simple recall
by DWROSS on 12/13/2018This was a imple software update. Done promptly and expeditiously. An all points inspection included free. We have dealt with this dealer for many years, always with good results.We're always here to help! Thanks so much for the review and we appreciate your continued support. :) -The Team at First Texas Honda
Great service
by Liz on 12/12/2018Service was quick, thorough and priced reasonably.All great things! Thank you so much for sharing, Liz. -The Team at First Texas Honda
Great experience
by Eric on 12/12/2018Prompt, easy drop, and did exactly what they said they were going to do. That can be hard to come by these days.Eric, we're proud to see that we delivered everything that we promised on. Thanks so much for utilizing us and take care! -The Team at First Texas Honda
Great service
by Satisfied on 12/12/2018Great service, comfortable waiting area, friendly service staffWe're happy to hear that we left you with a great impression. Thanks so much! -The Team at First Texas Honda
owner buyer
by N on 12/05/2018updated 12/11/2018I was help very well and in very professionally . I was impressed with the salesman and the finance guy to walk me through very comfortably during the entire sale. Great Job Mr. Ross.Maintenance
by no on 12/10/2018Aside from it being at the end of the day on Friday after Thanksgiving, the service crew remained and worked past normal hours to insure not only was my scheduled maintenance taken care of, but that I got my needed inspection completed &… they repaired a tire that they found a screw in!Thank you so much for choosing us for your Service needs. We appreciate the kind words. -The Team at First Texas Honda
Great experience!
by GabbyVill on 12/10/2018This was my first visit to First Texas Honda (I recently moved to Austin), and I was really impressed with everything from start to finish. My rep, Jack, was really friendly and honest with the wait time, showed me the waiting area, and… walked me to my car when it was finished. The complimentary cafe is amazing and both baristas were really busy but didn't let it show! And I was so grateful and surprised that when my car was returned it had been washed and wiped down, my SA honda location never did that for me and it was really the cherry on top! Although I hope to not go back too soon, I'm looking forward to my next trip to First Texas Honda because of the all around amazing customer service.Thank you so much for the rating and review, Gabby! We work diligently to deliver a quality experience from start to finish and it sounds like yours was no exception. We look forward to seeing you next time and wish you all the best. -The Team at First Texas Honda
Outstanding Service
by Great on 12/09/2018Excellent quality service. Prompt and professiknal staffGreat service experience
by User94 on 12/01/2018updated 12/07/2018The service completes fast and the technician is professional.
Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.
When you visit us for your Service needs, take advantage of our offerings such as:
• Free, multi-point service and trip inspections
• Complimentary car wash
• Complimentary coffee and snack bar with full-time barista
• Complimentary loaner vehicles with appt
• Honda Factory Certified Technicians
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Bill, thank you for sharing these kind sentiments with us! It was our pleasure to assist with your vehicle's servicing needs. We appreciate your continued support and look forward to seeing you again next time! :) - The Team at First Texas Honda
by First Texas Honda on 06/02/2025