Customer Reviews of First Texas Honda
Review type:
Great service
You guys are just the best
by CBrown on 02/11/2019I ALWAYS have a good experience at your dealership and this visit was excellent. Service was patient and kind, and explained things thoroughly. I never feel like just a number at your dealership, and I don't think you hard sell service.… That inspires trust and makes me want to buy my next Honda there.We couldn't have said it any better! Thank you so much for the praise and taking notice of our efforts to deliver the best possible service. Thank you for being a supporter of ours and we'll see you next time! -The Team at First Texas Honda
Great care!
by Darlene on 02/11/2019My service adviser Fred was amazing. Always keeping me in the loop! Car was taken care of and I will always come back to First Texas Honda!!! I always comment on how happy people are that work there. Always smiling.Darlene, thank you so much for your review! We are thrilled to know that you had a fantastic experience. -The Team at First Texas Honda
Excellent service - I wish car repairs were cheaper
by tcraig27 on 02/10/2019The service reps are great. The ease of picking up and dropping off my car and use of rental car service was excellent. I wish the car repair itself could be cheaper, but I understand it is expensive to provide this high level of service.… Given the volume of work I saw being done, I'm sure the owners don't need to lower their prices in order to retain customers. However, if they could take a little less margin and lower prices a bit I would definitely give 5 star ratings in the future. The price is the only reason this rating is 4 instead of 5 stars.Thank you so much for your praise on our services and team! We're happy to see that your experiences have always positive overall. Regarding the pricing, please know that our Technicians are Honda Certified and the parts/fluids are also Honda Genuine, which are recommended to maintain the longevity of your Honda! Additionally, we're competitively priced for parts and services with other Honda dealerships in the region. We're proud to provide a premium service and quality parts to keep every Honda running in top condition. :) We're grateful for the review and look forward to seeing you again down the road. -The Team at First Texas Honda
Oil Change and Tire Rotation
by Janice on 02/10/2019THe service team is amazing regarding timeliness, respectfulness, quality of work,and communication skills. As a bonus, my appointment was around noon on a Saturday and they feature a live guitarist who was excellent! He played for an… hour in the waiting area and made the time go quickly!Janice, thanks for visiting! We appreciate the support and praise and we look forward to seeing you next time. -The Team at First Texas Honda
Awesome Service
by KD_2019 on 02/09/2019I had a great buying experience at First Texas Honda service department. I was greeted with a friendly smile. Chris was extremely helpful and courteous when we were discussing the warranty issue, and took care of everything as promised in a… very timely manner. Will definitely be back for all of my service needs.Thanks for the excellent rating! We work hard to provide a top-notch experience and we're thrilled to know that Chris delivered. -The Team at First Texas Honda
great
by Lou on 02/08/2019met all expectations, couldn't ask for moreService experience
by Jim on 02/08/2019Andre friendly and efficient and great hospitality crew/coffee barHonda 2018 CR-V
by FreatHills on 02/04/2019lease end of 2016 CT-V and replacement with new 2018 model handled courtesy and professionalism. The sales team was a pleasure to work with.Oil change
by ScottP on 01/24/2019updated 01/31/2019There were a great number of amenities while I waited and the staff was very courteous.Great Sales Experience
by tomcollins on 01/30/2019Professional, straight forward sales process and quick paperwork closing. Most of the details were ironed out on the phone before hand and I probably wasn't on site 30 minutes until I was driving home in my new Accord.Tom, congratulations on scoring a new set of wheels! It makes us smile to know that everything went so smoothly and we greatly appreciate you shopping with us. -The Team at First Texas Honda
Service Advisor
by H119358 on 01/30/2019Mr Mathis was polite and professional. Although he didn’t provide a specific price for all the recommended services I assumed it would be expensive and really didn’t require a dollar amount before approving the work.We're grateful to have you as our customer! Thanks so much providing us with a review and we look forward to serving you next time. -The Team at First Texas Honda
Great service
by SarahB on 01/24/2019updated 01/30/2019Everyone is very friendly. They were right on time and the price was exactly what he said it would be. He explained everything to me very clearly.Oil change
by Hunter on 01/29/2019Always great service. Jack is efficient, accommodating and knowledgeable. Great guy.We're grateful for the praise, Hunter! Thanks for making us your service center and we'll see you next time. -The Team at First Texas Honda
Great!
by Selma on 01/29/2019Service Advisor was great! No problems. Got everything done in less time that I expected.Thanks for the praise, Selma! We always aim to please. -The Team at First Texas Honda
Oil Change
by Claudia on 01/22/2019updated 01/29/2019AJ was great - friendly & professionalGreat Service!
by RoyceHart on 01/25/2019Trevor did an outstanding job. He remembered my concerns about the expense of the repairs and thoughtfully honored that in the quote he prepared for the work. The car is repaired and we didn’t break the budget. Thank you!Royce, it makes us happy to know that Trevor left you with an excellent impression! Thanks so much and take care. -The Team at First Texas Honda
new CRV
by CRV on 01/25/2019I was very pleasantly surprised with my buying experience on our recent purchase of a new CRV (replacing a 2014 CRV which we also loved). Ross and Corey were very patient and accommodating our questions and needs while choosing a new… vehicle.First Texas Honda
by 5 on 01/24/2019The service was excellent from the moment I entered the dealership. They let me browse undisturbed until I was ready to ask questions. Once I decided on the Civic, they made the purchasing process as easy and as quick as they possibly… could. I would recommend this dealer to anyone.Good service
by Cing on 01/24/2019I schedule my appointments early so I can usually get most of the maintenance done at that one visit and in and out in a timely manner.Oil change and state inspection
by 224126 on 01/24/2019They handled my request in a timely manner with attention to detail. Called my insurance company to confirm my insurance coverage even though I gave them my insurance card on the wrong car.Oil Change
by Claudia on 01/22/2019AJ was great - friendly & professional
Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.
When you visit us for your Service needs, take advantage of our offerings such as:
• Free, multi-point service and trip inspections
• Complimentary car wash
• Complimentary coffee and snack bar with full-time barista
• Complimentary loaner vehicles with appt
• Honda Factory Certified Technicians
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Bill, thank you for sharing these kind sentiments with us! It was our pleasure to assist with your vehicle's servicing needs. We appreciate your continued support and look forward to seeing you again next time! :) - The Team at First Texas Honda
by First Texas Honda on 06/02/2025