Customer Reviews of First Texas Honda
Review type:
GREAT SERVICE
by Jena Benton on 05/01/2025
This is a great dealership with a lot of cars to choose from.
914 reviews
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Repair of my 2010 Honda Crosstour
by Barbara Davis on 10/29/2020The service person I spoke to over the weekend when I realized my car was breaking down was very helpful in advising me what was probably wrong and problem-solving as to how to get my car in for service. After the car was towed to them my… service manager at that time was helpful in getting repairs handled in a timely manner, as well as some extra effort on their part to handle something I would normally have had to do to get my car ready for inspection. Because of my age and Covid risks I was grateful that they provided a concierge to bring my car back and park it in front of my home.ms
by car buyer on 10/20/2020J Robinson was polite and not pushy and explained everything clearly I would refer others to him I was that pleasedVery professional, courteous and awesome staff!!
by Ashish on 10/08/2020I have visited here twice in last 3 months- one for regular service and another for battery replacement (under warranty). Both the times, I had taken appointments (even though walkins are welcome). Both times, the job was done… satisfactorily and there was clear communication on expectation of job done on car. I am pleased with their efficient system and professional staff.Great Experience
by Scott Ertresvaag on 10/07/2020Dalton made the entire experience enjoyable. He took the time to find out what was important to us when buying a car and found the perfect one. Very happy with the purchase and will definitely recommend.Great service!
by JenVO on 10/07/2020Honda at Steck and Mopac always does a great job explaining any issues they find during servicing. Fred is incredibly helpful, and I always appreciate the nice waiting area in the building.good service
by Jamie Cieri on 10/02/2020Friendly and efficientVery satisfied
by Excellent service on 10/01/2020work done and completed very quicklyGreat service even during pandemic
by Anthony on 09/29/2020First Texas Honda has been great over the years and kept that up even into the pandemic. Thanks!Great Service
by satisfied customer on 09/27/2020Excellent service from service advisor, AJ. Friendly, professional, and informative. Kept me fully advised.Great customer service
by Lorrie on 09/27/2020Even during the pandemic and social distancing, FTH really went out of their way to make me feel comfortable and provide excellent service. Our service agent Trudy was the best.First Honda of Texas Service experience wowed me.
by Harsh on 09/26/2020Awesome 👏🏻 First Honda of Texas Service experience. From Cody to Ivan you will receive top notch customer experience, right down to every minute detail. Wow!Drained Battery
by Uma on 09/20/2020First Texas Honda is a family owned business and they run it truly like one. Whenever I have been here, there are lots of employees and this time they even had a Guitarist play soothing music for the customers and folks around. It warmed my… heart to see them supporting local artists. They also have a high end cafe that makes coffee/tea/frapuccino talioring to the various needs of employees and customers with good snack options.Accountant
by Zimbini Xana on 09/16/2020Joseph Espinoza was incredible. He waited for almost an hour after closing for us to arrive and pick up our car. He took the time to explain the service provided as well as any recommendations needed. Overall amazing service. We are… extremely satisfied.Fantastic service
by Matt on 09/16/2020Great communication about the process, status, and work needed from start to finish. The customer experience was on par with Audi and bmw’s services.Efficient and enjoyable experience
by Best Place to Service your Car on 09/14/2020Andre "the giant" was very straight forward, knowledgeable and in no way pushy. He was great to work with and First Texas Honda overall provided an enjoyable experience.Replacement of Recall part
by Joe Webber on 09/14/2020First Texas Honda provided great service and a loaner vehicle while the replacement part was ordered and replaced.Great Service
by Happy Customer on 09/11/2020Recently took my Civic in for basic maintenance and a State Inspection. As always, I received fast and friendly service with no pressure to add services. I felt like the whole team took care of what I needed and my car was in good hands.… My service guy was great and the young man who checked me out was especially kind and helpful.Service for two recalls
by Eleanor Hill on 09/10/2020Received email about my Honda Pilot needing to be brought in for two recalls. I called for an appointment and the appointment specialist was very professional, informative, and easy to talk with. Anthony Herrera was my service advisor and… was very efficient. I was very impressed with the extra services that were done, along with the two recalls. I also was impressed that the recalls were done within 24 hours instead of two days. I like all the correspondence and texting to keep me informed of the service. I appreciate communication and information.Great service
by Lisa on 09/02/2020The service advisor let me know that additional maintenance was needed before that the work was done. My maintenance service was completed previous to the time promised.Excellent service, friendly environment!
by Alexis T on 09/01/2020Excellent service, friendly environment, every time!
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About our dealership
Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.
When you visit us for your Service needs, take advantage of our offerings such as:
• Free, multi-point service and trip inspections
• Complimentary car wash
• Complimentary coffee and snack bar with full-time barista
• Complimentary loaner vehicles with appt
• Honda Factory Certified Technicians
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.
What sets us apart
We're the largest volume Honda dealer in Central Texas and have the one of the largest Honda facilities for Sales and Service in the entire world!
Our Continental Cafe stands above the rest. This free amenity serves Service and Sales customers alike, offering a full-time barista to craft your favorite coffee beverage. Lattes, Americanos, Cold Brew, and more! We also offer snacks and pastries.
Our entire facility is dog friendly. We not only allow but encourage you to bring your pup! We have treats available for them and can even get them a pup cup from the complimentary cafe, just like Starbucks.
We boast a car buying experience that’s fast, fair, and friendly. Our hassle-free pricing system gets you into your new car quickly; our fairness priority ensures that you get the most competitive prices and receive significant savings.
We offer a variety of monthly specials to our customers. These can be located on our website under "New Vehicles" and "Current Specials". Regardless of your situation, let us assist you in finding the perfect new set of wheels.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Languages Spoken (2)
- English
- Spanish
Jena, thank you so much for the wonderful feedback! We're delighted to see that our team delivered an experience worth bragging about. We appreciate your support and hope to have the opportunity to serve you in the future! :) - The Team at First Texas Honda
by First Texas Honda on 05/02/2025