First Texas Honda
Back to Service Reviews
Dealership Service Review
service Rating
Repair of my 2010 Honda Crosstour
Written byon 10/29/2020
The service person I spoke to over the weekend when I realized my car was breaking down was very helpful in advising me what was probably wrong and problem-solving as to how to get my car in for service. After the car was towed to them my service manager at that time was helpful in getting repairs handled in a timely manner, as well as some extra effort on their part to handle something I would normally have had to do to get my car ready for inspection. Because of my age and Covid risks I was grateful that they provided a concierge to bring my car back and park it in front of my home.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes