Lawrence Hall Chevrolet Buick GMC
Customer Reviews of Lawrence Hall Chevrolet Buick GMC
Review type:
Great customer services
Great customer services
by HelenAbi on 05/15/2024Rob Robertson provided outstanding customer service. LH had a great selection of SUVs.We're happy you found our staff to be so supportive during your experience here at Lawrence Hall Chevrolet Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
Great car buying experience
by KRLeschper on 06/02/2023My salesman, Jayson, was very helpful and pleasant to work with. The dealership was a calm environment that I appreciated. The finance manager was knowledgeable and helpful. It was a very good experience overall.We're happy you found our staff to be so supportive during your experience here at Lawrence Hall Chevrolet Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oil change feedback
by BGreenwood on 04/27/2023I had my truck in for a routine oil change but the oil pan was stripped. The part had to be ordered but it was still 2 weeks before I got my truck back. I would have thought I should have gotten a complimentary oil change, but I still had… to pay for the oil change. Not exactly what I would call concierge service.Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (800) 822-3261 to discuss your concerns, as your satisfaction is of utmost importance to us.
Lawrence Hall GMC of Anson, TX
by Dc79525 on 04/26/2023The sales assistant, Lyle Baker, was very professional And knowledgeable. He has earned my trust as I have purchased four vehicles from Lyle.Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New truck purchase from trusted dealership.
by Earnie1953 on 01/09/2023Excellent considerate service.We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Lawrence Hall Chevrolet Buick GMC
Great Service
by Cheyenne on 03/14/2020Got to my vehicle as quick as they could, even with the sudden snow/ice that shut down the area. Discovered issue was under recall / warranty & saved me some money too. Very professional.Best Car Buying Experience Ever
by haym917 on 06/23/2015This was my first time to ever purchase a vehicle on my own. As a female, this can sometimes be very intimidating and overwhelming. Clancy did an AMAZING job explaining everything to me and he really made me feel like he was there to get me… the best possible deal. My 3 year old nephew was with me and he really went the extra mile to keep him entertained and show him all the cool features of my new vehicle. I would recommend this dealership, and Clancy to anyone for your next vehicle!At Lawrence Hall Chevrolet Cadillac Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we appreciate your recommendation. Thank you for your great review! Sincerely, David Gist | GM
Great Truck, Great Service, Annoying Surveys!
by aundie on 06/18/2015Worked us in on a busy Saturday and we greatly appreciate it. These surveys sure are annoying, though. I bet I have received 15 surveys since I purchased the truck in late April from either Lawrence Hall or GM. Really don't have time for… this stuff. Love the service, love the dealership and love the truck, but ya'll really should be more confident in yourselves. You do a good job - you shouldn't have to badger us with surveys to continually ask!Thank you so much for your kind and honest review, Aundie. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, David Gist | GM
lawrence hall customer service
by Coleg88 on 06/03/2015updated 06/11/2015I had a last minute 1200 mile road trip and only 48 hrs to plan for it. I realized less than 24hrs in advance that I needed my oil change and I only had a small window to get to the dealership and get it taken care of. I went at 12pm, on my… way to pick up lunch for the office, and asked if I could come back at 2 pm. I told the guys that I had a 3pm work apt and asked if I could get a loaner if the car took too long and one of the gentleman said that wouldn't be a problem, however, when I arrived they said they had no more loaners left. After I found the guy who I had spoke with at 12pm and explain what had happened, he immediately took my car into the shop and made sure the oil was changed AND my rear right tire got patched for my road trip all in the short hour I had available. The guys really came through for me and I appreciate all their help. From my salesman Steve Porter to the maintenance dept, I always receive the highest standard of customer service. Thank you.We appreciate the time it took for you to give us this feedback. We are completely dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. At Lawrence Hall Chevrolet Cadillac Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, David Gist | GM
Enclave
by Lucilu8 on 06/07/2015The only negative part of my service was how long it took.. It took 2 hours and the waiting area was uncomfortable. I kept seeing big black bugs in the waiting area. Amy the cashier went above and beyond when trying to figure out why my… warranty wasn't showing up in the system and even contacted the original salesman in El campo and faxed him the paperwork.Suburban 2015
by Vhuss83 on 06/01/2015Fantastic Customer Service and follow up after our purchase! Terry was a great help with our purchase and JB got us out of there quick and fast and answered all of our financial questions and concerns! Would definitely buy from this… location again!We appreciate the time it took for you to write this review. Our primary focus is to provide each and every guest with exceptional service, and I am extremely happy to hear that Terry and JB were able to satisfy that. We are eager to see you again on your next visit. Sincerely, David Gist | GM
The extra mile
by davstf on 05/07/2015updated 05/20/2015I feel like Casey went the extra mile. I asked him a question on a Saturday morning that he did not know the answer to, but he wrote down my question and called me back today with the answer.Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on a daily basis. Casey is a valued member of our team and we are glad that he was able to demonstrate how we do business here. Please continue to visit us whenever you have questions, and we will continue to provide great service. Sincerely, David Gist | GM
Great listeners!!
by Aundie on 04/30/2015We went in looking for a new truck while knowing that we were upside down on our trade. We told Andre what numbers we wanted to be at, and he worked with the sales managers to get it as close as possible. We left VERY excited and happily… driving our new truck!!Thank you for taking the time to write this review, Aundie. Our highest priority is satisfying our guests and we are delighted to know that Andre made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to visit us again. Sincerely, David Gist | GM
Excellent Job
by GStarbuck on 04/01/2015I have talked to very many car salesmen and purchased many cars, but I have never met a salesman as helpful and friendly as Logan Cravens. He did an excellent job helping us get our car.Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am so happy to hear that Logan was able to help you on your purchase. Please feel free to visit us if you have any further automotive needs. Sincerely, David Gist | GM
Outstanding Customer Service
by Dewayne01 on 03/13/2015Lon was awesome! He kept us updated on our vehicle's status and ensured everything was fixed and verified everything that qualified for warranty replacement! Superb customer service!Thank you for writing about your visit with us. I am happy to hear that Lon was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to visit us with any questions or concerns. Sincerely, David Gist | GM
Excellent Customer Service
by Daniel_N on 02/28/2015I appreciate the personal assistance in getting me on the list for a loaner car while my vehicle was in for a day and a half servicing a water pump recall.We appreciate the time it took for you to write this review. It is great to hear that our staff was able to assist you during your time with us. We would love to work with you again in the future. Sincerely, David Gist | GM
Thanks Richard
by James_Mark1718 on 01/28/2015Richard Roberts is very good. We first bought our Sonic from Bob Bagley. When he pasted we did not know if anyone would come close to matching him. Richard has sold us one more Sonic and now my truck. We have a great relationship with… Richard and everyone we have encountered.Thank you, James, for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Richard was able to show you what we strive to deliver. We hope that you will share your experience with your family and friends. Should you have further concerns, please do not hesitate to inform us. Sincerely, David Gist | GM
2015 Enclave
by MaryGale on 01/27/2015It was a very relaxing enjoyable experience & our salesman done everything in his power to get us the best deal ever & had such a pleasurable sense of humor, I would defiantly recommend him to all our friends & familyCongratulations on your new vehicle, Mary. Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle, and we are glad that you are enjoying yours. We look forward to seeing you again. Sincerely, David Gist | GM
Chevrolet Silverado 1500
GMC Sierra 1500
GMC Sierra 2500HD
We're happy you found our staff to be so supportive during your experience here at Lawrence Hall Chevrolet Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
by Noel Guber on 05/17/2024