Customer Reviews of AutoNation Ford Wolfchase
Review type:
2024 F150 Purchase
Purchased a 2025 Maverick - Hybrid - and so far loving it. Sales person was most accomodating and helpful. Would recommend this dealer to anyone looking for Ford car or truck.
Recall Repair
by bmbaker on 05/25/2019Brooks was friendly, polite and efficient. She worked within my crazy time restraints. The mechanic got the job done ahead of time, which was truly appreciated!We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Service work
by Randall on 05/17/2019Great experienceWe appreciate your response, Randall! If you ever need any help, please give us a call!
Routine service , oil change etc
by M J Barrow on 05/13/2019Very smooth. Car was ready much quicker than they thought.We are glad to hear that your service was completed quickly and to your satisfaction. We value your time. Hope to see you soon!
Grant Service
by Princess on 05/01/2019updated 05/08/2019Arrived early for maintenance oil change and was back home within 2 hours.Oil change
by Patsyfurr on 04/01/2019As expected just took a little longer than I would’ve liked.Patsyfurr, thank you for the positive rating! We will take your comments into consideration for future improvements. If you have any questions or concerns, please feel free to reach out to us directly. We hope to see you again soon!
Recall fulfillment.
by Deborah on 03/21/2019Car was serviced on a recall issue. Had received several notices concerning this recall during the past year and each time I called the parts were not in. Received the latest notice 2 weeks ago, called the next day and was scheduled for… service within a few days. On day of service I was greeted by friendly and courteous staff, Lee, who gave me instructions on the time entailed for the repair and provided shuttle service to work. Shuttle driver very professional and courteous. Checked back with Lee in a couple of days to be sure of when the vehicle would be ready. It was available at the time given. Thank you to Ford for providing the staff to help in the fulfillment of this recall issue. The price was $0. I had to check a box to submit this review. You may want to consider those questions as optional instead of required. I almost changed my mind about submitting this review because those questions weren't relevant to my service.Doug Davis
by Davisfarms on 03/01/2019Wonderful sales team. Thank you Lafayette Parker and Kenny Myers for making the experience so pleasant.Smiley Miles
by Auto Nation on 02/18/2019Smiley Miles has been taking care of my Lincoln MKZ for the past 10 years. He has always given me great service!Long wait - poor service
by JTTRUCK on 02/01/2019Despite having an appointment, I waited over 3.5 hours for an oil change and tire rotation. Only updates were given when I specifically asked. Dealer also noted that brakes will need to be replaced soon, but offered no estimate.We're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to us at (877) 523-1636 to discuss this further.
10,000 mile check-up
by Maltmom on 01/10/2019Scheduled service online. Service was excellent and the waiting area comfortable.Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. We look forward to your next visit! Take care!
Battery Reset
by buddie1 on 11/30/2018When the battery is changed, there is a reset that needs to be performed by the dealer but is not mentioned in the manual. Received a very nice education on the workings of these fancy new cars and am very thankful for it.Excellent Service
by Gerald Socha on 11/17/2018Experience was very goodMary Rigney
by Smiley Girl on 10/29/2018updated 11/08/2018Experienced excellent care. Quick, courteous and went extra mile to answer questions I had about vehicle. 5 stars PLUS. Lee Gault Made me feel special!! Great job!Don Williamson
by dbwtoo2 on 10/30/2018Rodger Parker is an excellent service advisorEasy experience
by RBaneck on 10/01/2018Found, and purched the car I needed in a quick amount of time.Great service at Wolfchase Ford
by Steve_S on 09/26/2018While traveling through Memphis we had a check engine light come on in our 2016 F250. My wife found Wolfchase Ford on her phone and we stopped to see if they could work us in. Barb Myers took great care of us and had us in and out in an… hour and a half! They were able to diagnose and fix the problem (DEF tank heater) and covered everything under warantee.Excellent Service
by J.Slusher on 08/14/2018I loved this Place!! The customer service is Excellent and you feel like apart of the family instead of a stranger as soon as you are on the lot!!! I ending up purchasing a 07 Grand Marquis. My Sales Rep Kyle was awesome and he worked with… me till the very end. I picked up my car the next day and Kyle made sure the car was clean and out and full of gas!! I would definitely getting my Next car here!!! They take good care of their cars and customers!100 percent over the top dealership.
by Dt81pol on 08/01/2018Everyone there was totally amazing and friendly to deal with. As soon as I walked in. Thanks for handling everything so professional.Thorough and friendly
by _ Bob @Mc on 06/28/2018Arrived and was quickly in the system. Gary was the service advisor. Good service. Clean comfortable waiting area- free coffee and donuts!Love My Raptor
by Viperist on 04/08/2018Tommy is the best to buy from. Just tell him what your looking for and he will hook you up. They are all friendly and the process is always quick when buying a vehicle from them. Also love Barbara and Nick in the service department if you… need a scheduled maintenance.Cody Hardin
by Chardin5 on 08/10/2017updated 08/22/2017Jamie took care of me as always and I would recommend every Ford, Lincoln and mercury owner to take all of their vehicles to Jamie for their service needs. He's damn good at his job.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. If you ever need help, just give us a call. Happy motoring!
by Nyla Silvester on 08/07/2024