Customer Reviews of AutoNation Ford Wolfchase
Review type:
2024 F150 Purchase
by Danny3561 on 08/05/2024
Good a great deal and quick service from Tommy Barkley.
Purchased a 2025 Maverick - Hybrid - and so far loving it. Sales person was most accomodating and helpful. Would recommend this dealer to anyone looking for Ford car or truck.
225 reviews
Sort by:
Recall service needed at no cost
by Revmormor on 05/10/2017Great service managers, customer friendly, prompt, easy in and out. We've purchased two vehicles from Wolfchase.Superb this Time--Thank you, Smiley!
by hope0922 on 05/05/2017I can't say enough good things about the service I received this past visit at Wolfchase AutoNation, Memphis, Tennessee with my maintenance. My Service Adviser this time was primarily (Mr.) Smiley, whom I can't recommend highly enough.… I've been here countless times before, but this past visit was one of the very best I've had in a long time thanks to the leadership & incredible Mr. Smiley. All the service staff need to watch the way he treats customers top to bottom & follow suit. Thank you for allowing me to speak up about a great experience & even better customer service.Ford Service and Vehicle Maintenance
by liz_jenn on 12/03/2016Great experience dealing with the service team at Auto Nation Ford Lincoln Wolfchase. Always very willing to go above and beyond to ensure I understand what my vehicle needs.Repairs
by Kofekat on 08/10/2016updated 08/21/2016Changed completion date several times, had to order partJohnathan
by kmcleek on 08/09/2016updated 08/21/2016What a wonderful experience. I honestly did not think that there was anyway I would get a new car but ended up getting my dream car and could not be more excited.2016 Ford Taurus
by patrick1257 on 08/06/2016updated 08/17/2016Got an online quote,from a very knowledgeable sales rep at AutoNation. David K. was great. Helped us streamline our car buying experience. Very happy. Will be returning to buy our next car. Will use David K. again.Above and Beyond!
by kellym4444 on 08/09/2016My service manager, Lee Gault, went above and beyond to give me 100% customer service. A job well done and I will be back!Great, went as planned.
by Djohnston50 on 07/20/2016Terrific as usual. Will us them for many years to come. Very nice folks.Always satisfied
by Quitaboo42 on 07/11/2016I stopped in for a oil change & alignment. It was recommemded that I replace my tires before an alignmemt.Awesome Experience
by EdgeGirl89 on 07/05/2016I recently purchased a new vehicle from Ford Auto Nation Wolfchase. What I like the most is that the salesmen were not vultures. It can be imtimidating if someone is up on you before you can put your feet on the ground, and at the same… time my presence was not ignored.. My salesman Tu Nguyen, was the best I've ever had. He explained everything about the vehicle even before I test drove it. He has a wonderful personality, and made me laugh alot. My energized 2 year old did not seem to bother him or any of the others, I guess because she was not crying or loud. She had a great time hiding behind the vehicles on the show room floor. Also, the place is well kept. They did not hound me via email or phone calls to my job before I showed up for my test drive. Overall everyone I dealt with was very pleasant, and at the end of the day (for I went late in the evening) I drove away with a vehicle that I believe is nicer than the one I originally went to test drive. I am truly enjoying my NEW Ford Edge!New car!
by bfreder on 06/28/2016Great sales staff and beautiful new showroom. Finance folks were helpful and to the point.Jamie Powell + Ford Autonation= Great Service
by Meltrose on 06/17/2016updated 06/26/2016I bought my car from another dealership used & Jamie not only worked diligently with me on getting my escape working he had to put up with my difficult scheduleOil change
by Buddy1259 on 05/28/2016updated 06/07/2016Took longer than expected. They did a good job. Love my carProfessional service
by wmphal25 on 06/03/2016The service department is exceptional based on my first experience there. I would definitely recommend this dealership to others. It is nice to be treated with respect.Great service
by DanW1959 on 05/27/2016Great service, good people. Everyone is very helpful in answering any questions you have and seem to be genuinely interested in the customer.Unsatisfactory
by F350DRW on 05/13/2016Very very disappointed in my service experience. 8 hours to replace one tire is just down right ridiculous for any service department. If it wasn't for the fact that my warranty package is at this dealership I would never bring my truck to… you!Sales Performance
by cdeatol on 05/02/2016My wife and had a wonderful experience with Autonation Ford Wolfchase and ours sales person Alan Muntz. He and all the other staff went above and beyond to help us get the vehicle we wanted.Great experience
by pleased2667 on 02/16/2016updated 02/29/2016What a great experience buying a truck, my wife and I started looking at new trucks about a month ago we had stopped by Auto nation to look around and were meet by a salesmen ( Mo) and were asked if he could help us with anything, we told… him we had just started looking at trucks and were not ready to make a purchase today, not a problem he even brought around a few to look at after that he gave us a card and were told if he could be of any help to please give him a call, after that we went two around 5 more dealerships and my phone did not stop ringing for a month!!! after we had all of our quotes Auto nation still had ever one else beat. On our return we meet with another salesmen ( Lafayette ) and were treated great, we picked out a truck then got to meet the GM Kenny Myers he was outstanding he showed us several options and really went out of his way to make sure we were happy, even the finance manager ( Matt Montgomery ) was super. Over all it was a great experience and we will be back.Outstanding Salesmanship
by catbear22 on 10/06/2015Jonathan A. & Joshua A. Were great! Searched for over two weeks and found the exact Explorer we were looking for. Pricing was spot on with no haggling. Even sent my son over the next week and he bought an Certified Pre-Owned '12 F150 that… was just like new, also a smokin' hot deal!Sales
by Rperson1 on 08/10/2015Great experience always enjoy working with tommy and the auto nation family this is my 6 vehicles purchased in last three years and my eight (8) purchased since 2010Services
by LadyCoCo71 on 06/15/2015updated 06/27/2015The service manager was very polite. I was given great detail and description of what was wrong with my vehicle. I do think that if you have and appointment that it should be honored, and if they are not able to get to you within an hour… some one should let you know. Because customers make appointment for to be seen in a timely manner. I waited over 3.5 hours for to be seen. And was not offered a discount for my inconvenience.
About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. If you ever need help, just give us a call. Happy motoring!
by Nyla Silvester on 08/07/2024