AutoNation Chrysler Dodge Jeep Ram Hilton Head
Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Hilton Head
Review type:
New purchase
Awesome
by Sargent on 04/26/2023Service was performed on my vehicle. Everything went well. Staff was very kind and cautious.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Oil Change and service
by Jim Lantz on 04/24/2023Very attentive and even took e early. Vehicle delivered with all necessary recommendations. Great experienceHi Jim, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Excellent service
by Fiat 500 on 04/21/2023Very personable service consultant. Prompt and efficient service. Highly recommended.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep Ram Hilton Head. Thanks for the recommendation, and have an amazing day!
Great purchase on line experience
by Paul777 on 04/17/2023I purchased a Grand Cherokee. All negotiations and pricing was done fully on line. I got loan approval prior to visiting the dealership. When I went to pick up the vehicle it was a seamless experience. Zero surprises. In and out……. So easy.… 10 stars for the Sales Team.Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
First 10,000 mile service
by Jenjoe185 on 04/11/2023Pleasantly surprised! It was perfect. Took Jeep on time. Explained everything they would do. At the end explained what they did do. Even washed the Jeep.Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Customer Service!
by Pamela* on 03/27/2023In a time when so many businesses are suffering from shortages in good employees, one of the main things I like about this dealership is the customer experience. The facility is clean and spacious, and the technicians are can-do people.… Shane came out to my Jeep to see if he could see if he could answer my questions and resolve them, which we did. I can't recall the name of the other customer service technician, but she was very good at giving me clear information I could understand about a fuel additive and about the type of oil I needed. The waiting area is clean and attractive. I was surprised when the technician walked me out to where my Jeep was parked and it had been washed for me! So nice to leave with a sparkling clean car :-)Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Emergency service for Jeep water pump
by From Away on 03/21/2023The service staff were extremely helpful and accommodating above and beyond when I needed some emergency service. Shane sourced the part required and got my Jeep in for service quickly. Nate the shuttle driver was so polite and friendly… as well. All in all I would recommend them.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep Ram Hilton Head and we hope to be of service again in the future.
Great service at AutoNation Chrysler Dodge Jeep
by falcons77 on 03/20/2023Great honest service....Chris our Service Technician was extremely helpful.. Would recommend highly.Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep Ram Hilton Head and we hope to be of service again in the future. Take care!
Jeep service
by Susan Hoover on 03/19/2023Sara was helpful and efficientHi Susan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Best Supporting salesman ever
by Auto Nation on 03/17/2023If you wanna get treated like family and listened too and then told every aspect about the vehicle your interested in go with Auto Nation!!! You will not be disappointed I promiseHi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Auto nation rocks
by Auto Nation on 03/17/2023The best establishment I have been to looking for a vehicle!! Auto nation has definitely hands down changed the game when dealing with customers trying to buy a vehicle!!! The salesman listens to what I wanted and new I was trading In… vehicle!! I got a great trade in value and great price on vehicle . They walk you through the vehicle and explain how the vehicle works and set my phone up to vehicle and showed me everything that the vehicle has to offer.. very pleased with how they treat you like family here!! Finance department also was extremely helpful and very nice.. he got my parents to where I wanted and still got the things I needed and wanted warranty wise!!! I will be coming back and sending anybody in the market to this place!!! It’s an experience that you have to see first hand and only then can you understand how much of a great dealership all the way around!!!! Best dealership I’ve ever been too!!!! And they have your best interest alm the way around!!!Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service team
by Deborah on 03/16/2023I’ve had two emergency visits due to tires losing air. This dealer made time immediately to take care if the problems so I was not stranded. Additionally, they quickly ordered me new tires which will be installed this week. The staff is… always professional and personable. I know I can always depend on them to find the soirce of an issue and make needed repair.Hi Deborah, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Ms Patty
by Ms. Patty on 03/10/2023It’s always a pleasure when I bring my Jeep to Hardeeville knowing that everything will be taken care of because of Kim in the Service Department. She is outstanding!Hello, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
Simple Oil Change
by Wife’s Jeep on 03/08/2023I had an appointment for 11:00 am to have the oil changed on my wife’s 2018 Jeep Grand Cherokee, and decided to drop it off at 8:00 am and get a ride home via the Courtesy Shuttle. The check in process went extremely smoothly, and the… shuttle was ready to leave immediately. At about 10:00 am, I got a call to notify me that the car is ready. Unfortunately, I had an appointment and wouldn’t be ready to pick it until at least 1:00 pm . At 1:15 pm, the service department called and asked if I was ready for the shuttle to pick me up. This whole process moved smoothly and the service department did everything they could do to make it so.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Excellent follow up on service
by SAhern123 on 03/06/2023I have the Life Time Warranty on our 2014 Dodge Citadel truck and the service team and manager worked very hard to ensure all items were covered and replaced through the warranty.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Express service
by Pault68 on 03/02/2023Service was very polite and informative of the process. Showed me where the lounge was located and explained snacks available. When my car was finished he went over what they did and explained the invoice.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Auto Nations CDJR Hilton Head getter done
by Kaylon Ford Sr on 02/21/2023Kimberly has been one the best service tech. This is my second visit to this dealership and both visits I’ve been very satisfied with quick response and transportation service to and from your facility. I would recommend any customer that… owns a Dodge or Chrysler to see Kimberly she gets the job done.Hi Kaylon, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation and we hope to be of service again in the future.
Mediocre at best
by JeepOwner on 02/17/2023Our sales person was very friendly, but the overall experience was mediocre at best. Went in to purchase a car my spouse had viewed earlier in the day. While we were in there, our sales person was needed for another sale and instead of… having one of the 4-5 people standing around assist, they kept us waiting for almost half an hour. Discovered a crack in the windshield two days after purchase (it had been raining since purchase), and they refuse to fix it. Three days later, I’m getting emails and calls at work asking me to send proof of insurance, which I gave them twice the night of purchase before we left. This place needs a lot of wrinkles ironed out.Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep Ram Hilton Head. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (843) 962-7610. We look forward to hearing from you.
service needs work
by David L on 02/16/2023Dropped car off for routine service (oil change and update Uconnect). Agreed to overnight. 2 days later still had heard nothing back from dealer on status. Calls were not answered by service department. This is a long-term problem that… we had experienced in the past, so we just went to dealer to reclaim our car. Computer update had been completed, but oil change had not. They had vehicle for three days and job was incomplete with no phone calls to update us with status. Service manager recognized the phone problem as something that has been continuing due to a central answering system with Autonation. They then completed the oil change while we waited and then dropped the charges.Hi David, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Service
by Frank p on 02/14/2023They got me in quickly upon calling. The service was personal, professional and prompt.Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Screaming Blue Gladiator Sale!
by Jane Marti on 02/02/2023I had very good service from everyone I encountered at AutoNation Hardeville. Michael Mancini was exceptional in his help in finding the exact vehicle I wanted and then arranging spray in bed, tonneau cover and other details I wanted to… add. Everything was done professionally and expertly. This is the second vehicle I have bought there and will continue to deal with them for there good, honest dealing and service they do.Hi Jane, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Nichole, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Megan Reid on 04/17/2024