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AutoNation Chrysler Dodge Jeep Ram Hilton Head


265 Drivers Way A, Hardeeville, SC 29927 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (12) No (0)
Service Rating
Recommend:
Yes (45) No (3)
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Dealership Service Review

5 out of 5 starsservice Rating
Great Customer Service!
Written by Pamela* on 03/27/2023

In a time when so many businesses are suffering from shortages in good employees, one of the main things I like about this dealership is the customer experience. The facility is clean and spacious, and the technicians are can-do people. Shane came out to my Jeep to see if he could see if he could answer my questions and resolve them, which we did. I can't recall the name of the other customer service technician, but she was very good at giving me clear information I could understand about a fuel additive and about the type of oil I needed. The waiting area is clean and attractive. I was surprised when the technician walked me out to where my Jeep was parked and it had been washed for me! So nice to leave with a sparkling clean car :-)

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Sarah Rudolph on 03/30/2023
Dealer Response
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
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