AutoNation Chrysler Dodge Jeep Ram Hilton Head
Dealership Service Review
In a time when so many businesses are suffering from shortages in good employees, one of the main things I like about this dealership is the customer experience. The facility is clean and spacious, and the technicians are can-do people. Shane came out to my Jeep to see if he could see if he could answer my questions and resolve them, which we did. I can't recall the name of the other customer service technician, but she was very good at giving me clear information I could understand about a fuel additive and about the type of oil I needed. The waiting area is clean and attractive. I was surprised when the technician walked me out to where my Jeep was parked and it had been washed for me! So nice to leave with a sparkling clean car :-)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes