AutoNation Chrysler Dodge Jeep Ram Hilton Head
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Dealership Service Review
service Rating
Simple Oil Change
Written byon 03/08/2023
I had an appointment for 11:00 am to have the oil changed on my wife’s 2018 Jeep Grand Cherokee, and decided to drop it off at 8:00 am and get a ride home via the Courtesy Shuttle. The check in process went extremely smoothly, and the shuttle was ready to leave immediately. At about 10:00 am, I got a call to notify me that the car is ready. Unfortunately, I had an appointment and wouldn’t be ready to pick it until at least 1:00 pm . At 1:15 pm, the service department called and asked if I was ready for the shuttle to pick me up. This whole process moved smoothly and the service department did everything they could do to make it so.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Pete Morris on 03/11/2023
Dealer Response
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
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