Customer Reviews of Jim Hudson Lexus
Review type:
Good buying experience
Good buying experience
by TH on 05/01/2025updated 05/07/2025Great dealership with a large selection of vehicles available on the lot. I felt comfortable and attended to during the entire buying experience. Never did I feel pressured to purchase the vehicle or the optional warranty.Thank you for sharing your positive experience with us at Jim Hudson Lexus of Columbia! We're delighted to hear that our team made you feel comfortable and well-attended throughout the process. Enjoy your new vehicle, and we hope to see you again in the future!
Mark Wickman one of the best salesman we’ve worked with at Jim Hudson Lexus
by PamelaP on 05/01/2025The dealership is always clean the all the staff is very helpful knowledgeable and kind.Pamela, thank you for sharing a positive review of Jim Hudson Lexus of Columbia!
Worth the drive from North Carolina!!
by Beth on 04/03/2025Sales Representative, Elijah Black, was very prompt in responding to my internet inquiry about a particular vehicle. He maintained expeditious contact with me and provided clear information. Elijah was professional, polite, and… transparent during the negotiation process. Doing business with Jim Hudson Lexus was worth the drive from North Carolina!Beth, we're delighted to hear that Elijah provided such excellent service and made your experience with Jim Hudson Lexus of Columbia worthwhile. Thank you for making the trip from North Carolina!
5-Star Dealership
by Lynda McCraw on 03/21/2025Mark Wickham was very friendly, very professional and very helpful with my car purchase. The dealership was the nicest one I’ve ever been in. My whole car buying experience with Jim Hudson Lexus was 5-Star.Lynda, we're delighted to hear that Mark and the team at Jim Hudson Lexus of Columbia made your car buying experience exceptional. Thank you for sharing such positive feedback! Enjoy your new vehicle!
Awesome Service
by Bess on 02/10/2025updated 02/18/2025They are very accommodating. They have a business center that allows you the opportunity to work while your car is being serviced.Bess, we're delighted to hear that you found our business center convenient during your visit at Jim Hudson Lexus of Columbia. Thank you for sharing your experience with us!
Deanna -Great service
by Coleman on 01/08/2025Fast and efficient!Thanks, Coleman! We appreciate the 5-star rating of our Jim Hudson Lexus of Columbia team.
Love my RX350
by Happy with my experience on 01/01/2025All persons at the dealership are friendly. Robert is a great salesman. This was our second purchase with Robert. He was very organized and made it easy for us to complete paperwork.Thank you for sharing your experience with us at Jim Hudson Lexus of Columbia! We're delighted to hear that Robert and the team made your second purchase smooth and enjoyable. We appreciate your continued trust in us!
Anita Anita
by Warren and Gay Jeffords on 11/22/2024Anita Smith should receive an award for being the perfect saleswoman of the Year. We have bought two cars from her and will highly recommend her to anyone! Great experience because of her!Warren and Gay, thank you for the glowing review! We're delighted to hear that Anita provided such an exceptional experience at Jim Hudson Lexus of Columbia. We appreciate your recommendations and look forward to assisting you again in the future!
Extremely satisfied customer
by R Taylor on 11/14/2024Jim Hudson Lexus is just a fantastic experience in buying a new car. Everyone is so nice and polite. Anita was so knowledgeable and very helpful in finding us the perfect car. I would rate it the best car buying experience we have had.Thank you for sharing your fantastic experience with us at Jim Hudson Lexus of Columbia! We're delighted to hear that Anita and the team provided such excellent service. Enjoy your new car, and we hope to see you again in the future!
Best car purchase ever
by Lexus family on 10/29/2024updated 11/05/2024Best car purchase experience. Very knowledgeable and honest with a genuine desire to benefit the customer. The result has been a great satisfaction.We're delighted to hear about your positive car purchase experience at Jim Hudson Lexus of Columbia! Our team is committed to providing knowledgeable and honest service, so it's wonderful that you felt satisfied. Enjoy your new ride!
Total Inspection
by CD on 08/29/2024updated 09/05/2024Had an engine light on, and didn't tell me everything that was wrong with the vehicle under the total inspection,We're sorry to hear about the incomplete inspection. We strive for thoroughness and transparency in our service, so it's concerning that we fell short here. Please reach out directly so we can address any remaining issues with your vehicle. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500
Wonderful !
by Andrea on 07/27/2024Great dealer. Super helpful and responsive l!We are so happy that our Jim Hudson Lexus of Columbia team earned your five stars. Thanks, Andrea!
Excellent Service I got the car wanted
by Lula D on 07/04/2024I went into the dealership and Terry helped me to get the car I wanted. It was a smooth transaction and he was a very knowledgeable salesman. Overall I was very pleased.Lula, we're delighted to hear that Terry made your experience at Jim Hudson Lexus of Columbia smooth and enjoyable. Thanks for sharing!
michael sopala is the best.
by thao vo on 06/06/2024i had the easiest experience buying my vehicle.We are glad to hear that you had an easy purchasing experience. Thanks for choosing Jim Hudson Lexus of Columbia!
Memanning2
by Sonny on 04/11/2024Exceptional service. Professional and friendly staff.Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Jim Hudson Lexus of Columbia!
Speedy And Reliable
by DC on 03/20/2024Every time I need my car serviced, the promptness and courteous service I get from this dealership is amazing. The service dealer named Shaun Crosier is a remarkable asset to the company. My vehicle was done in an efficient time with the… quality work done also. Very impressed with this young man and the dealership. Would definitely recommend him and this dealership.We're so glad to know that you've had consistently positive experiences with our service department at Jim Hudson Lexus of Columbia. Your kind words about Shaun and the quality work done on your vehicle are greatly appreciated! Thanks for recommending us, we look forward to serving you again in the future.
Danny was awesome!
by Eva Hannibal on 03/19/2024Jim Hudson Lexus staff are like family, they really take care of your vehicles and genuinely care about their customers.Eva, it's wonderful to know you feel at home here at Jim Hudson Lexus of Columbia. We truly appreciate your kind words and look forward to continuing business with you!
Always there for me.
by Kathleen on 02/06/2024I can truly say that I like this place. Mr. Melvin takes great care of me and i can get in when i need to. Last October My car was in the process of getting an oil change when I found out my dad had just passed away, I told Melvin and he… was able to expedite the service so I can get on the road and drive to Maryland. He expressed his deepest sympathy and wanted to know if I needed anything. I am forever grateful for that. I did not get a chance to write a review then but I wanted that to be known. He was a great help and thank you to the technician who also worked on my car in such a timely manner. I was in a few days ago and Mr. Melvin after saying hello asked me how I was doing and how my family was doing. He remembered! That meant a lot also. I was in for an oil change but My car also needed wiper blades which they forgot to put on but he took care of it and all was good. Thank you Jim Hudson Lexus for your service of my car but also for Melvin a caring member of your team. KathleenKathleen, we're so glad to know that Melvin and our team at Jim Hudson Lexus of Columbia have been able to provide you with such caring service. We appreciate your kind words and are here for any future needs. Safe travels!
Lexus Owner
by Elle on 01/16/2024The dealership is amazing and the staff are very knowledgeable and professional.Elle, thank you for sharing these kind words about our team at Jim Hudson Lexus of Columbia!
To slow
by Some what satisfied on 12/13/2023I went there to see why tire light was on. Took about 15 minutes for a service advisor to get me. And another 2 to 3 hours for me to go asked did they find the problem. I think he something under warranty, they will take their sweet time.… And Erik Due was the service advisor.I am sorry to hear that your recent service fell short of our high standards. We understand the value of our customers' time, and we pride ourselves on efficiency, so it is disappointing that we caused you any inconvenience on this occasion. If you would be willing to speak with me directly, our team would be grateful for another opportunity to assist you and give you a five-star experience. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500.
Ultra Luxury with Ron “The” Best
by JLP and PMP on 12/09/2023If you want to feel like a “valued” consumer, coupled with professional and courteous service, then Jim Hudson Lexus is the place where you should find yourself when purchasing your next Lexus. I drove 1.5 hours to their dealership to make… my purchase. In hindsight, I have no regrets in doing so. They are consummate professionals.We're delighted to know you felt valued and experienced professional service at Jim Hudson Lexus of Columbia. It's great that your journey was worth it, and we appreciate the kind words about our team! Safe travels in your new Lexus!
We believe that our customers are as special as our cars. So we take car shopping to a whole new level! Stop by to see how we have elevated the Lexus experience to a new level. From the purchase of your new Lexus to the time you need it serviced or repaired, we obsess over the kind of customer service all great dealerships aspire to. Come in to test drive a new or pre-owned vehicle, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come experience the Jim Hudson Lexus Columbia difference – where we treat you like family!
- Complimentary Coffee
- Shuttle Service
- Complimentary Car Wash
- Cable Television
- Television
Thank you for sharing your positive experience with us at Jim Hudson Lexus of Columbia! We're delighted to hear that our team made you feel comfortable and well-attended throughout the process. Enjoy your new vehicle, and we hope to see you again in the future!
by Jim Hudson Lexus of Columbia on 05/08/2025