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Jim Hudson Lexus

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Jim Hudson Lexus
328 Killian Rd, Columbia, SC 29203 (map)
Today closed
Sales Rating
(23)
Recommend:
Yes (16) No (0)
Service Rating
(26)
Recommend:
Yes (13) No (1)
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Dealership Service Review

service Rating
Total Inspection
Written by CD on 08/29/2024
updated 09/05/2024

Had an engine light on, and didn't tell me everything that was wrong with the vehicle under the total inspection,

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
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Jim Hudson Lexus of Columbia on 09/05/2024
Dealer Response
We're sorry to hear about the incomplete inspection. We strive for thoroughness and transparency in our service, so it's concerning that we fell short here. Please reach out directly so we can address any remaining issues with your vehicle. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500
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