Jim Hudson Lexus
Dealership Service Review
I can truly say that I like this place. Mr. Melvin takes great care of me and i can get in when i need to. Last October My car was in the process of getting an oil change when I found out my dad had just passed away, I told Melvin and he was able to expedite the service so I can get on the road and drive to Maryland. He expressed his deepest sympathy and wanted to know if I needed anything. I am forever grateful for that. I did not get a chance to write a review then but I wanted that to be known. He was a great help and thank you to the technician who also worked on my car in such a timely manner. I was in a few days ago and Mr. Melvin after saying hello asked me how I was doing and how my family was doing. He remembered! That meant a lot also. I was in for an oil change but My car also needed wiper blades which they forgot to put on but he took care of it and all was good. Thank you Jim Hudson Lexus for your service of my car but also for Melvin a caring member of your team. Kathleen
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes