Stokes Hodges Kia
Customer Reviews of Stokes Hodges Kia
Review type:
Very Very Happy customer!!!
Riding Clean & Smooth
by Tashia Evans on 06/11/2024Very friendly atmosphere.We can't thank you enough for the excellent review of Stokes Hodges Kia, Tashia! Safe travels until next time!
Detail review for lack luster service
by Nina on 06/06/2024Lack of communication by attendant, no updates given. The car was sitting ready for approximately 10 minutes before attendant noticed. Poor car wash wheels and rims dirty.A+++
by Patricia Jackson on 06/05/2024This dealership makes you feel comfortable as soon as you walk in, without hovering. Everyone is friendly but very professional.Patricia, we're delighted to hear that you felt comfortable and well taken care of at Stokes Hodges Kia. Thanks for sharing your experience!
Excellent customer service and efficiency
by Blue Kia on 05/31/2024They're efficiency and customer service is unbeatable. The price are reasonable.Here at Stokes Hodges Kia, we are always thankful for positive feedback from our customers. Thank you for noting our efficiency and competitive pricing!
Great service!
by LindaA on 05/16/2024Nice friendly staff. Nicole was my service rep and she did a great job of getting me in and out and explaining what was done. Good job!Linda, we're glad to know Nicole and our team at Stokes Hodges Kia provided you with excellent service. Thanks for the positive feedback!
Great Visit
by LaDiamond on 05/12/2024I loved the dealership, it was nice and simple with check inThank you for the positive feedback about your recent visit to Stokes Hodges Kia! We will be sure to pass along your kind words about our simplistic check-in process. Safe travels down the road!
A great place!
by Becky McCorkle on 05/03/2024I would definitely recommend the service department! Always very welcoming when I come. Coffee and snacks are a plus. They have areas where you can work in the waiting room too. Very nice facilities! Never no pressure.Becky, we're glad to know you've had a positive experience with our service department at Stokes Hodges Kia. We strive to make your wait as comfortable and productive as possible! Thanks for recommending us!
Amazing Service!
by Tynisha Roland on 05/03/2024I liked that the service was quick, staff were friendly and helpful. My car was also washed and vacuumed as well! I highly recommend them. SN: The snacks provided were also yummy.Tynisha, we're delighted to know you had a positive experience at Stokes Hodges Kia and enjoyed our services (and snacks!). Thanks for the high recommendation!
Service Review Nicole
by Maurice Simpkins on 04/26/2024Nicole was very nice and friendly. She was very knowledgeable and thorough in her review of the service inspection with me. I think costs for service is high. All dealerships in the industry charge too much for service. Kia does not from… others in their prices for service. I definitely do not fault Nicole for this. She did a great job for me.Simple
by Arleine Gillam on 04/23/2024Quick, I’m and out in a timely mannerArleine, thank you for reviewing Stokes Hodges Kia! Have a stellar day!
Brain great service
by Alberta on 04/23/2024Brian, Great and fast service and he has wonderful customer service make you feel like family. 10/10 rateAlberta - We're so glad to know that Brian provided you with excellent and speedy service at Stokes Hodges Kia! It's wonderful to see our team making customers feel like family. Thanks for the perfect rating!
The Awesome customer service ever
by Victor was Great Thank you on 04/17/2024Their customer service is Awesome. Especially my wonderful service guy Victor. I appreciate your kindness. Thanks again 😊Victor, we're so glad to know you had an awesome experience with our service team at Stokes Hodges Kia. Your kind words are greatly appreciated!
Supervisor
by Danni on 04/17/2024I loved the video that was sent, while waiting. I didn't have any dislikes.Thank you for the great review, Danni! We appreciate your business here at Stokes Hodges Kia.
Oil change
by Alex Ramos on 04/11/2024Service was performed as scheduled and waiting area provided was well maintainedIt was our pleasure to assist you, Alex! Thank you for choosing Stokes Hodges Kia and for leaving a review. Drive safely!
Outstanding
by Jerry Leverette Sr on 04/11/2024Great building with great customer service and awesome comfortabilityJerry - Your feedback is much appreciated! Thank you for supporting Stokes Hodges Kia!
Excellent
by BJM on 04/01/2024Stokes Hodges Kia customer service is wonderful! Everyone is greeted in a friendly manner and the coffee is an added pleasure😁We're delighted to know you enjoyed our customer service and the coffee at Stokes Hodges Kia! We strive to make every visit a pleasant one. Thanks for your positive feedback!
2010 Kia Soul
by Robbin Warthen on 03/25/2024My Kia Soul is still running great after all most 400.000 thousand miles on it because of the service at the dealership.Robbin, it's fantastic to know your Kia Soul is still going strong thanks to our service at Stokes Hodges Kia. We appreciate the shout-out and look forward to helping you hit many more milestones!
Excellent service from a distance!
by S Chandler on 02/24/2024updated 03/07/2024The car had to be towed to the dealership and then evaluated as to what needed to be repaired. Meghan was an excellent service advisor and kept us in the loop as to what was wrong and what was recommended for service. I felt that she was… completely honest, friendly and a genuine helpful person. Once the car repairs were approved the car was ready within 36 hours. Excellent service and will recommend and return and we live over an hour away with no dealership local.We're glad to know that Meghan and our team at Stokes Hodges Kia were able to provide excellent service, keeping you informed throughout the process. We appreciate your trust and thanks for recommending us - we look forward to serving you again in the future.
Fast
by Happy on 02/29/2024Very clean and friendlyWe are honored to receive your support. Thank you! - Stokes Hodges Kia Team
Best service
by Bry on 02/28/2024The service was amazing! As soon as I pulled in, Meghan was there to greet me. She kept me updated throughout the service and sent me messages regarding what they were doing at the time with my car. The wait wasn’t long for all that I was… having done!Bry, we're so glad to know that you had an amazing service experience at Stokes Hodges Kia! It's great to learn that Meghan kept you well-informed throughout the process. We appreciate your feedback and look forward to serving you again in the future!
2024 Telluride
by David and Debra Heald on 02/23/2024Marquis knew the Telluride and all the necessary info about it.We are pleased to hear that Marquis provided top-notch knowledge on the Telluride and great assistance throughout the sales process here at Stokes Hodges Kia. Thanks for sharing!
Ann, we're delighted to hear that our team at Stokes Hodges Kia made such a positive impression on you! Thank you for recommending us and sharing your experience. Enjoy your new car!
by Stokes Hodges Kia on 11/14/2024