Stokes Hodges Kia
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Dealership Service Review
service Rating
Excellent service from a distance!
Written by 02/24/2024
onupdated 03/07/2024
The car had to be towed to the dealership and then evaluated as to what needed to be repaired. Meghan was an excellent service advisor and kept us in the loop as to what was wrong and what was recommended for service. I felt that she was completely honest, friendly and a genuine helpful person. Once the car repairs were approved the car was ready within 36 hours. Excellent service and will recommend and return and we live over an hour away with no dealership local.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Stokes Hodges Kia on 03/07/2024
Dealer Response
We're glad to know that Meghan and our team at Stokes Hodges Kia were able to provide excellent service, keeping you informed throughout the process. We appreciate your trust and thanks for recommending us - we look forward to serving you again in the future.
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