Stokes Hodges Kia
Customer Reviews of Stokes Hodges Kia
Review type:
Very Very Happy customer!!!
Pleasing!!!
by Ra Ra on 02/22/2024Someone was there to assist as soon as I walked in. It took less than 5 minutes for me to drop off my vehicle and discuss the work needed to be done. Staff friendly.We're glad to know our team at Stokes Hodges Kia was able to assist you promptly and efficiently. Thanks for the positive feedback!
Service dept
by Mina on 02/22/2024Great service and very pleasant, only complaint is not getting an oil change sticker and not being told of any warranty on my alignment.Friendly and knowledgeable staff. Pleased with service options.
by Oscar C on 02/19/2024Very fair, knowledgeable and friendly staff and service departament.Oscar, thanks so much for leaving Stokes Hodges Kia a five-star review! It's wonderful to know you are happy with our service department. Until next time!
Great service!
by NWP on 02/13/2024I had to take my 2023 Sportage Hybrid in for a factory recall and the service department is top notch! From the service writer who checked me in to the mechanic who sent me a video during the "fix" --everything was perfect. And, I left… with a clean car!We're glad to know that our service department at Stokes Hodges Kia lived up to your expectations! It's great hearing about your positive experience with the recall fix and we appreciate you taking the time to share it. Safe travels in your 2023 Sportage Hybrid!
Kia Review
by Candace Simpkins on 02/13/2024Nicole was very informative and helpful. What she didn’t know, she found out for me.Hi Candace. It's great that Nicole was very informative and able to answer all your questions at Stokes Hodges Kia! Thanks so much for your review - we hope to see you down the road!
Impressed
by Palmtrees on 02/06/2024The service center has a great layout. Locating service drop off is very obvious. Professional and friendly staff.We're glad to know you found our service center layout convenient and our staff friendly at Stokes Hodges Kia. Thanks for the positive feedback!
Great work
by JV on 02/05/2024Brian Kelly, bkell@stokesauto.com did a stellar job checking me in. Updating me on my vehicle and making me feel like a valuable customer. Douglas Fowler was also commendable in updating me on his work as a tech and the state of my vehicle.We're glad to know that Brian and Douglas made your service visit to Stokes Hodges Kia a memorable one. Thanks for taking the time to share this feedback with us - here's to smooth miles ahead!
Vibration in steering wheel.
by D messina on 02/05/2024Friendly and helpful. Chis gave good explanation of repairs needed. Nice updated facilities. Provided a ride home and picked us up when vehicle was ready. Was easy to get appointment, with minimal wait.We're glad to know that you had a positive experience with us at Stokes Hodges Kia! It's great to see our team was able to assist effectively and make your visit convenient. We look forward to serving you again in the future!
Roscoelu202324
by Barbara Luke on 01/23/2024To all employees that I came into contact with while my visit there was very professional and polite services was done in a timely manner the set up was very beautiful the little time I was there I felt very comfortable Thanks Stoke Hodges… Kia and employees for the service Job well doneBarbara, we're so glad to know you felt comfortable and appreciated the professionalism of our team here at Stokes Hodges Kia. Thank you for your kind words about our assistance and service! Safe travels until we see you next time!
Courteous
by Glennis on 01/18/2024They give prompt attention and service.Thank you, Glennis, for stopping by to leave Stokes Hodges Kia a wonderful review!
Prompt service, customer service was very nice and helpful.
Customer reviews
by Connie Nesbitt on 12/30/2023Great place to buy an automobile. Nice clean environment and good service.Connie, thank you for giving Stokes Hodges Kia your business and your positive review!
Excellent
by Tasha on 12/31/2023Friendly workers. Clean environment. They keep you informed on vehicle services while in the back.We really appreciate your feedback, Tasha! Thank you from all of us at Stokes Hodges Kia.
Satisfied
by Jessica T on 12/27/2023Everyone was very polite and welcoming.Jessica, thank you for the great review! It means a lot to us here at Stokes Hodges Kia.
Everyone was pilot and welcoming. They also kept me updated on step by step while my car was in there care.
Respectful & Attentive Service
by U on 12/27/2023Meghan was incredibly polite and attentive throughout the entire service. She handled every detail with precision and made sure I left a satisfied customer. Very impressed with the quality of service I received.We're delighted to know that Meghan's attention to detail and polite demeanor left a positive impression on you during your visit at Stokes Hodges Kia. Thanks for sharing this review, we appreciate it!
Service department
by Joann Ball on 12/23/2023The service department, especially Megan Carter, went above and beyond to help me with my car issues. I was using an extended warranty company and she handled every aspect of the situation. Her customer service skills are impeccable. She… made what could have been a very stressful situation for me a no worry situation.Joann, it's delightful to know that Megan and our service department at Stokes Hodges Kia were able to alleviate your stress. We appreciate the kind words about her impeccable customer service skills! We are here for anything you might need down the road!
Easy car buying experience
by Sean McCann on 12/16/2023Marquis Brown made our purchase as trouble free as possibleSean, thank you for sharing a great review of Marquis and Stokes Hodges Kia!
Quick and Respectful
by Angela martin on 12/07/2023They are the best service was great and they make u feel so comfortableWe are honored to receive your support, Angela. Thank you! - Stokes Hodges Kia Team
The Dunn’s View
by Liz on 12/06/2023The service on my Kia was prompt and they did a thorough job. Customer service is the best.We really appreciate your support, Liz! Thank you for choosing Stokes Hodges Kia and for sharing your experience. Drive safely!
Service
by Cheryl on 11/27/2023People were all friendly and the waiting room was very clean.Cheryl, it was our pleasure to assist you. Thank you from all of us here at Stokes Hodges Kia!
Satisfied customer
by Ronda on 11/18/2023Staff was really friendly and professional. Work was performed as expected and in a timely manner. I have never had a bad experience any time I have had to have my car serviced at this dealership.We're so glad to know that our team at Stokes Hodges Kia consistently provides you with friendly and professional service. Thanks for trusting us with your car's needs, we appreciate the positive feedback!
Fabulous car buying experience!
by Melanie Reinert on 11/13/2023What a great experience in buying my car! I was initially greeted by a virtual online rep. She scheduled my test drive appointment at my earliest convenience. I was greeted at the front door by my in person rep. Monique assessed my needs… and wants in a vehicle. I went for my test drive, made my decision and proceeded with Kia’s seamless purchase process. I was in my new car within a few short hours! I’m very pleased with the kindness and professionalism of each staff person I encountered! I would definitely recommend Stokes Hodges Kia! Oh… and I love my new Kia Sportage!!Melanie, it's fantastic to know you had such a positive experience at Stokes Hodges Kia! We're glad Monique and the rest of our team could assist in finding your new Sportage. Thanks for recommending us - enjoy the ride!
Ann, we're delighted to hear that our team at Stokes Hodges Kia made such a positive impression on you! Thank you for recommending us and sharing your experience. Enjoy your new car!
by Stokes Hodges Kia on 11/14/2024