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Customer Reviews of Toyota of York

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170 reviews
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  • Toyota of York... Great experience!

    5 out of 5 starsby Vicki on 04/09/2019

    Ed, Jeff, and Josh were very easy to work with and understood my needs perfectly.
    • Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568

      by dealerreply on 04/12/2019

  • Great sales person

    5 out of 5 starsby Michael on 04/03/2019

    Jason Smith was excellent to work with.
    • Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won't hesitate to reach out again in the future. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568

      by dealerreply on 04/05/2019

  • Great service from beginning to end!

    5 out of 5 starsby Tawanya on 03/27/2019

    The entire experience was outstanding! From Larry in sales to financing... it was quick, informative, and a blessing to work with each and every person yesterday.
    • This is fantastic to hear, Tawanya! Thank you! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568

      by dealerreply on 03/27/2019

  • Outstanding Dealership

    5 out of 5 starsby Louis on 03/20/2019

    This is our fourth vehicle purchased from Toyota Of York and as always, it was a pleasure working with your sales personnel while purchasing our new car. enjoyed working with We really Nathan Irwin, he made the process extremely simple. Thank you
    • Thank you very much for your repeat business, Louis! We truly appreciate having you as part of the Toyota of York family. Regards, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-456

      by dealerreply on 03/20/2019

  • Great Experience

    5 out of 5 starsby Edward on 03/04/2019
    updated 03/11/2019

    The amazing job in walking us through the entire process with a friendly and upbeat attitude and zero pressure was the best part of our visit. Nathan was amazing he answered our questions and explained in detail everything we wanted to know about our vehicle.
    • We can't thank you enough for this amazing review, Edward! Regards, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-456

      by dealerreply on 03/11/2019

  • Great experience

    5 out of 5 starsby Karen on 02/26/2019
    updated 03/05/2019

    Jason took time to answer questions, provide assistance, and find the exact van I wanted. He was helpful and knowledgeable without being pushy.
    • Karen, thank you so much for sharing your car shopping experience with us. We are happy to hear that Jason was helpful and knowledgeable. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Regards, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-456

      by toyotaofyork on 03/05/2019

  • Great Salesperson! Very helpful!

    5 out of 5 starsby Greg on 02/27/2019

    The salesperson was very helpful and went out of his way to answer questions.
    • Thank you, Greg! Regards, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-456

      by dealerreply on 03/03/2019

  • Amazing first time car buying experience

    5 out of 5 starsby Angela on 02/17/2019
    updated 02/25/2019

    Logan was amazing ! He made buying my first new car a wonderful non stressful experience. I fell in love with the 2019 Rav 4 in a certain exterior and interior color while including all the interior upgrades and he made my dream a possibility. I ran into some “different” types of salesman along my car shopping journey and I appreciate his up front honest and friendly personality and the time he took with me. I will definitely recommend Logan and Toyota of York to everyone I look forward to continuing my great journey with Toyota of York as I now will transition my services to the service department Thank you again!
    • Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Dean Lloyd | General Manager | 717-718-4617

      by dealerreply on 02/25/2019

  • Pretty Good

    5 out of 5 starsby Catherine on 02/17/2019

    Told my sales person what I needed and the team made it happen
    • Catherine, thank you so much for giving us the opportunity to earn your business. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-456

      by toyotaofyork on 02/19/2019

  • Very professional bussiness

    5 out of 5 starsby Alan on 02/13/2019

    Salesman Daniel was great to deal with. Everyone I met was extremely courteous and professional. Best deal I could have hoped for. You really showed you wanted my bussiness.
    • Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Dean Lloyd | General Manager | 717-718-4617

      by dealerreply on 02/14/2019

    • Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Sarah Claydon - Client Relations - sarah@umotors.com

      by dealerreply on 02/14/2019

  • Excellent car buying experience

    5 out of 5 starsby KarenR on 02/09/2019

    I requested a new 2018 Rav 4 Hybrid Limited in a specific color. The car was not available in their local inventory, but Tim Brillhart searched and coordinated getting me exactly the car I wanted. He knew exactly how to locate and arrange for the car to be available for pickup in only a few day. He was amazing.
    • It's fantastic to hear that our team was able to ensure that you found the perfect vehicle, Karen! Thanks for coming in! Regards, Dean Lloyd | General Manager | 717-718-4617

      by dealerreply on 02/11/2019

  • New Vehicle Purchase

    5 out of 5 starsby Jessica on 01/29/2019
    updated 02/06/2019

    We appreciated being able to share openly what we were looking to do with a current vehicle payment and a new vehicle payment. After listening, Josh made it work for us. We also appreciated all the time Logan spent sharing and explaining the different features to our new vehicle. When we left, we felt better acquainted with our new vehicle and how it differed from previous vehicles.
    • Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Dean Lloyd | General Manager | 717-718-4617

      by dealerreply on 02/07/2019

  • Great Product with Best Sales Person

    5 out of 5 starsby UTE on 01/30/2019
    updated 02/06/2019

    My sales person, Jason Smith. I have purchased 6 vehicles with him over the years and plan to continue to do so. Even though I will be moving 3.5 hours away to VA. I will call Jason for my next car. GREAT salesperson who I feel wants to give me a fair deal.
    • Thank you for the wonderful review and for traveling to Toyota of York from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Dean Lloyd | General Manager | 717-718-4617

      by dealerreply on 02/07/2019

  • 2015 MAZDA MIATA

    5 out of 5 starsby Marvin on 02/05/2019

    Like the car. The price was reasonable. The payments are do-able. Salesman was very attentive to my schedule and needs.
    • Marvin, thank you so much for giving us the opportunity to earn your business. We hope that this experience encourages you to return to us for any future auto needs. Enjoy your new vehicle! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568

      by toyotaofyork on 02/05/2019

    • Thanks a lot for your feedback, Marvin! We're pleased that everything went well for you! Regards, Dean Lloyd | General Manager | 717-718-4617

      by dealerreply on 02/05/2019

  • TOYOTA OF YORK NEVER FAILS

    5 out of 5 starsby Mercedes on 01/29/2019

    Mr. Larry Kline’s exceptional customer service, product knowledge, assistance with demonstrating/learning car features, the ease of financing w/trade, friendliness of staff, choice availability, and so much more. I felt very taken care of and will CONTINUE to refer people to Toyota of York.
    • Thanks for leaving this amazing feedback, Mercedes! Regards, Dean Lloyd | General Manager | 717-718-4617

      by dealerreply on 01/30/2019

  • Toyota of York. Too bad there aren't MORE dealerships like this...

    5 out of 5 starsby David on 01/10/2019

    Ed Collington worked very hard to get me the vehicle I wanted at the price I needed. I've never had a salesperson OR a dealership go as above and beyond the norm to help out a customer. Ed is definitely an asset to the company. I wish all dealerships and all salesmen were more like what I dealt with this week at Toyota of York. I was pleasantly surprised!
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568

      by dealerreply on 01/11/2019

  • Great experience buying a new truck

    5 out of 5 starsby John on 01/03/2019

    Fast and friendly.
    • John, we really appreciate you leaving this positive feedback! Regards, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568

      by dealerreply on 01/07/2019

  • Purchasing a Camry Hybrid from Toyota of York

    5 out of 5 starsby Harris on 01/03/2019

    Both Eva Kroft and Trent Chapin were very professional, knowledgeable, and easy to work with. Ms. Kroft somehow managed the difficult balance of working with a reluctant customer using a low key but persistent style of persuasion. Then Trent was ready to move very quickly and efficiently once I was ready. Even though there are a number of Toyota dealerships much closer to my home, the performance of these individuals (and the team behind them) convinced me to make my purchase at Toyota of York.
    • We're delighted to hear that everything went well for you, Harris! Regards, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568

      by dealerreply on 01/07/2019

  • Very customer-oriented dealership!

    5 out of 5 starsby Robert on 12/18/2018
    updated 12/28/2018

    Very personalized experience. Exactly the car I wanted and a very easy transaction.
    • This is encouraging to hear, Robert! Thanks so much for coming in! Regards, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568

      by dealerreply on 12/30/2018

  • Hollingsworth family.

    5 out of 5 starsby Beverly on 12/21/2018

    Worked with Elroy Auman and he is terrific! We like the new Tacoma and will enjoy it for some time.
    • Hello Beverly, and thank you for the kind words! We couldn't be happier that you enjoyed your experience at Toyota of York and that Elroy was there to provide you with such exceptional service. Thank you again and congratulations on your new Tacoma. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568

      by toyotaofyork on 12/23/2018

  • Great car buying experience

    5 out of 5 starsby Rebecca on 12/02/2018

    Ed Collington was great to work with, very knowledgeable.
    • Hello Rebecca and thank you for your kind words! Ed is a great asset and we appreciate him for giving you great service! We thank you again and we look forward to servicing you again in the future! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568

      by toyotaofyork on 12/04/2018


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