Toyota of York
Customer Reviews of Toyota of York
Review type:
Toyota of York... Great experience!
by Vicki on 04/09/2019Ed, Jeff, and Josh were very easy to work with and understood my needs perfectly.Great sales person
by Michael on 04/03/2019Jason Smith was excellent to work with.Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won't hesitate to reach out again in the future. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Great service from beginning to end!
by Tawanya on 03/27/2019The entire experience was outstanding! From Larry in sales to financing... it was quick, informative, and a blessing to work with each and every person yesterday.This is fantastic to hear, Tawanya! Thank you! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Outstanding Dealership
by Louis on 03/20/2019This is our fourth vehicle purchased from Toyota Of York and as always, it was a pleasure working with your sales personnel while purchasing our new car. enjoyed working with We really Nathan Irwin, he made the process extremely simple.… Thank youThank you very much for your repeat business, Louis! We truly appreciate having you as part of the Toyota of York family. Regards, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-456
Great Experience
by Edward on 03/04/2019updated 03/11/2019The amazing job in walking us through the entire process with a friendly and upbeat attitude and zero pressure was the best part of our visit. Nathan was amazing he answered our questions and explained in detail everything we wanted to know… about our vehicle.We can't thank you enough for this amazing review, Edward! Regards, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-456
Great experience
by Karen on 02/26/2019updated 03/05/2019Jason took time to answer questions, provide assistance, and find the exact van I wanted. He was helpful and knowledgeable without being pushy.Karen, thank you so much for sharing your car shopping experience with us. We are happy to hear that Jason was helpful and knowledgeable. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Regards, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-456
Great Salesperson! Very helpful!
by Greg on 02/27/2019The salesperson was very helpful and went out of his way to answer questions.Thank you, Greg! Regards, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-456
Amazing first time car buying experience
by Angela on 02/17/2019updated 02/25/2019Logan was amazing ! He made buying my first new car a wonderful non stressful experience. I fell in love with the 2019 Rav 4 in a certain exterior and interior color while including all the interior upgrades and he made my dream a… possibility. I ran into some “different” types of salesman along my car shopping journey and I appreciate his up front honest and friendly personality and the time he took with me. I will definitely recommend Logan and Toyota of York to everyone I look forward to continuing my great journey with Toyota of York as I now will transition my services to the service department Thank you again!Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Dean Lloyd | General Manager | 717-718-4617
Pretty Good
by Catherine on 02/17/2019Told my sales person what I needed and the team made it happenCatherine, thank you so much for giving us the opportunity to earn your business. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-456
Very professional bussiness
by Alan on 02/13/2019Salesman Daniel was great to deal with. Everyone I met was extremely courteous and professional. Best deal I could have hoped for. You really showed you wanted my bussiness.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Dean Lloyd | General Manager | 717-718-4617
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Sarah Claydon - Client Relations - sarah@umotors.com
Excellent car buying experience
by KarenR on 02/09/2019I requested a new 2018 Rav 4 Hybrid Limited in a specific color. The car was not available in their local inventory, but Tim Brillhart searched and coordinated getting me exactly the car I wanted. He knew exactly how to locate and arrange… for the car to be available for pickup in only a few day. He was amazing.It's fantastic to hear that our team was able to ensure that you found the perfect vehicle, Karen! Thanks for coming in! Regards, Dean Lloyd | General Manager | 717-718-4617
New Vehicle Purchase
by Jessica on 01/29/2019updated 02/06/2019We appreciated being able to share openly what we were looking to do with a current vehicle payment and a new vehicle payment. After listening, Josh made it work for us. We also appreciated all the time Logan spent sharing and explaining… the different features to our new vehicle. When we left, we felt better acquainted with our new vehicle and how it differed from previous vehicles.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Dean Lloyd | General Manager | 717-718-4617
Great Product with Best Sales Person
by UTE on 01/30/2019updated 02/06/2019My sales person, Jason Smith. I have purchased 6 vehicles with him over the years and plan to continue to do so. Even though I will be moving 3.5 hours away to VA. I will call Jason for my next car. GREAT salesperson who I feel wants to… give me a fair deal.Thank you for the wonderful review and for traveling to Toyota of York from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Dean Lloyd | General Manager | 717-718-4617
2015 MAZDA MIATA
by Marvin on 02/05/2019Like the car. The price was reasonable. The payments are do-able. Salesman was very attentive to my schedule and needs.Marvin, thank you so much for giving us the opportunity to earn your business. We hope that this experience encourages you to return to us for any future auto needs. Enjoy your new vehicle! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Thanks a lot for your feedback, Marvin! We're pleased that everything went well for you! Regards, Dean Lloyd | General Manager | 717-718-4617
TOYOTA OF YORK NEVER FAILS
by Mercedes on 01/29/2019Mr. Larry Kline’s exceptional customer service, product knowledge, assistance with demonstrating/learning car features, the ease of financing w/trade, friendliness of staff, choice availability, and so much more. I felt very taken care of… and will CONTINUE to refer people to Toyota of York.Thanks for leaving this amazing feedback, Mercedes! Regards, Dean Lloyd | General Manager | 717-718-4617
Toyota of York. Too bad there aren't MORE dealerships like this...
by David on 01/10/2019Ed Collington worked very hard to get me the vehicle I wanted at the price I needed. I've never had a salesperson OR a dealership go as above and beyond the norm to help out a customer. Ed is definitely an asset to the company. I wish… all dealerships and all salesmen were more like what I dealt with this week at Toyota of York. I was pleasantly surprised!Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Great experience buying a new truck
by John on 01/03/2019Fast and friendly.John, we really appreciate you leaving this positive feedback! Regards, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Purchasing a Camry Hybrid from Toyota of York
by Harris on 01/03/2019Both Eva Kroft and Trent Chapin were very professional, knowledgeable, and easy to work with. Ms. Kroft somehow managed the difficult balance of working with a reluctant customer using a low key but persistent style of persuasion. Then… Trent was ready to move very quickly and efficiently once I was ready. Even though there are a number of Toyota dealerships much closer to my home, the performance of these individuals (and the team behind them) convinced me to make my purchase at Toyota of York.We're delighted to hear that everything went well for you, Harris! Regards, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Very customer-oriented dealership!
by Robert on 12/18/2018updated 12/28/2018Very personalized experience. Exactly the car I wanted and a very easy transaction.This is encouraging to hear, Robert! Thanks so much for coming in! Regards, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Hollingsworth family.
by Beverly on 12/21/2018Worked with Elroy Auman and he is terrific! We like the new Tacoma and will enjoy it for some time.Hello Beverly, and thank you for the kind words! We couldn't be happier that you enjoyed your experience at Toyota of York and that Elroy was there to provide you with such exceptional service. Thank you again and congratulations on your new Tacoma. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Great car buying experience
by Rebecca on 12/02/2018Ed Collington was great to work with, very knowledgeable.Hello Rebecca and thank you for your kind words! Ed is a great asset and we appreciate him for giving you great service! We thank you again and we look forward to servicing you again in the future! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
by dealerreply on 04/12/2019