Toyota of York
Customer Reviews of Toyota of York
Review type:
Truck purchase
by Alan on 11/27/2018Tre at Toyota of York was very helpful, informative and great to work with during the purchase of my new truck.Professional and knowledgeable
by Jill on 11/18/2018All of the employees I encountered, either online or in person, were extremely professional. Even though I had already procured a great price at another local dealer, Des's email communications made me choose to visit York. Once there I met… Trent, who made sure I knew everything about the different trim levels on the vehicle I was interested in so that I was sure I made the best choice for my needs. Justin was comprehensive about explaining options to protect my purchase in the long term. Overall, I was made very comfortable and I hope this continues in the future relationship.Jill, we sincerely appreciate your feedback. Each employee is a valued member of the Toyota of York team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
internet purchase
by Jay on 10/22/2018Nathan made it easy to buy, because he was informative. He did his homework and knows the product he is selling. The internet/ marketing model is fantastic. I went in skeptical and had NO intention of buying a vehicle much less upgrading.… Kudos to Darby for making financing easy and fitting me with a warranty that suited my needs.Jay, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Overall experience was good.
by Cedric on 10/12/2018The sale was smooth. Although a little disappointment when I opened the hood upon reaching home to find out that the plastic fasteners that holds the covers in the air filter and fuses and the plastic shroud above the radiator were missing.… That’s why I would hear some vibrating noises in the engine while cruising at highway speed.Thank you for your feedback. We will be sure to share your comments with our team, and I encourage you to contact me if you would like to discuss your experience further. Regards, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Toyota of York
by Matthew on 09/29/2018updated 10/05/2018Elroy kept things quick and painlessThanks for your positive feedback, Matthew! Regards, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
In and out.
by Dominique on 09/23/2018updated 10/05/2018The quickness was what I liked the most from the internet sales Personal (Mary), salesman (Tim), sales manager (Jason). In and out with no major hiccups! They made sure I was approved before I left my house.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Regards, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
My first Toyota
by SPC on 08/21/2018updated 08/31/2018Daniel was a fantastic salesman. Very friendly, and patient, explained everything to me and made sure that I was 100% clear and happy with my purchase. He even told me to call if I had any other questions.Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and patient. We look forward to seeing you again at Toyota of York whether for routine service or another purchase. Thanks again! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Rav 4 hybrid
by Cathy on 08/19/2018updated 08/31/2018No real pressure sales from my salesperson James or the financial guy Justin which I appreciated. Love the carIt is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Toyota of York. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Great dealership and car
by JeffJudy on 05/31/2018Great salesman, Larry Kline! Very informative and nice. Kudos to Justin also for providing great explanation of financing and options.Thank you for this amazing review! We really appreciate your business. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Jessica
by Jbellaflores on 02/23/2017updated 03/09/2017My sales person Elroy was amazing and did a great honest job. He a great asset to your company brand.... thumbs up ToyotaWe're delighted to hear that you had such a wonderful experience! Elroy and the rest of our staff are committed to providing a convenient, hassle-free experience to everyone that visits us. We're thrilled to hear that this was the case with you, and we look forward to seeing you the next time you need our assistance. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Diehl Toyota of York
by BSchatze51 on 02/16/2017updated 02/28/2017Everything.. salesman Tim Brillhart was knowledgeable, very efficient and had everything arranged to make the entire process run smoothly. He made buying a new car fun, and the dealership gave me a great deal..Thank you so much for leaving us this review. Tim and the rest of our staff are dedicated to making sure each and every one of our customers leaves our lot with a vehicle that's right for them. We're happy to know that your experience exceeded your expectations, and we hope you're still enjoying your vehicle! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Sales Consultant
by Brenda1965 on 02/24/2017The sales consultant at dealership was friendly, courteous and respectful. To be able to leave out of the dealer with a brand new car is the best feeling ever. Kris Teeters went out of his way to make sure I was assisted with a loan to… obtain my car. Kris Teeters "Rocks" He was very outgoing, supportive and friendly.Thank you so much for the kind words! Kris truly is an outstanding member of our team who, like all of our employees, is dedicated to providing the best customer service possible for our guests. We're happy to know that you experienced this first hand, and we hope to see you again soon! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Great new car buying experience
by bruinsrt11 on 12/29/2016updated 01/07/2017Not pushy. Personable. Willing to work with you without pressure. Great incentives. Made me feel welcomed and not just seen as another perspective saleWe appreciate you for letting others know about your experience at Toyota of York. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, jstevens@yorkautogroup.com
Toyota 4 Runner
by Ashley_Marie on 12/28/2016I had a good experience when buying my four wheeler. My salesman was friendly, catering, and personable. I would recommend Toyota of York.Ashley, thank you for the feedback! We are happy to hear of your positive experience at Toyota of York, and we are grateful for choosing us for your automotive needs. Enjoy your 4Runner and we look forward to serving you again in the future! Kind regards, jstevens@yorkautogroup.com
New Car Purchase
by SherryArne on 12/27/2016Salesman did a fine job presenting the vehicle with no pressure. When picking up the car, he had it ready on time and took us to the repair dept. to introduce us to the manager and show us around.,Salesman did a fine job presenting the… vehicle with no pressure. When picking up the car, he had it ready on time and took us to the repair dept. to introduce us to the manager and show us around.Thank you for the feedback, SherryArne! We are happy to hear of your positive experience at Toyota of York, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! All the best, jstevens@yorkautogroup.com
York Auto Group Toyota
by Ermchase on 11/26/2016Logan was thoroughly knowledgeable and was able to answer all our questions. We did not feel pressured while we were deciding on what we wanted not just taking what was in stock. Logan made the whole experience from our first visit several… weeks ago to our purchase smooth.Thank you for taking the time to write this review. We at Toyota of York are pleased to hear that Logan was able to provide an efficient and overall positive experience. Best regards, jstevens@yorkautogroup.com
Love my new Toyota Corolla!
by Karen290 on 11/16/2016Although Jimmy is new to the company I was extremely impressed with his knowledge and honesty. I appreciate the extra attention and care your gentlemen offer. Just enough but not pushy "salesmen". A really great group of guys. I… currently have a 2003 Corolla that has 181,000 miles on her. She has been one of the MOST RELIABLE cars I have ever owned. This is what brought me back to Toyota. I am a proud owner of ANOTHER Corolla. Thank you Jimmy, Tony and Casey! You all are truly an asset to the company.Karen, thank you for writing about your visit with us, and congratulations on your new Corolla! Jimmy, Tony and Casey are asset to Toyota of York, and it is encouraging to hear they impressed you by delivering our trademark service. Kind regards, jstevens@yorkautogroup.com
Great dealership
by Bgottschall on 10/30/2016updated 11/08/2016Great personnel and service. Very good after the sale with service options. Would come back again and will use there service package.Thanks for your feedback! Regards, jstevens@yorkautogroup.com
Buying a car the easy way
by Robert9919 on 10/31/2016You take the hassle out of the car buying experience. It's actually a pleasure dealing with your sales people. I've bought two cars from two different sales people in less than two years and both made it easy and didn't play any games.Robert, thank you for your review of Toyota of York and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. All the best, jstevens@yorkautogroup.com
RAV4
by JacquelineC123 on 08/24/2016updated 09/08/2016They worked with me. No pressure selling they were fast and eddecient. Delivery was timely. Salesman was knowledgable and informativeThanks for your review, Jacqueline! We're glad to hear that our team was knowledgeable and informative! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, jstevens@yorkautogroup.com
Best Purchasing experience I have ever had.
by Guy_Cyr1 on 09/06/2016There were no games. They listened to what I was looking for, had a vehicle that meet that requirement and then gave me an excellent price.Hello Guy! Thanks for the feedback! I am glad you had found the vehicle you were looking for, especially with the help of our team! I hope you continue to enjoy your purchase. Thanks again and take care! Kind regards, jstevens@yorkautogroup.com
Toyota Tacoma
Toyota Corolla
Honda CR-V
Thank you so much for this lovely review! We feel so grateful that you chose to come to Toyota of York. It's wonderful to hear Tre was very helpful, informative, and great to work with during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
by toyotaofyork on 11/29/2018