Sloane Honda
Customer Reviews of Sloane Honda
Review type:
Very Good Service
Service Department at Sloane Honda
by Richard on 12/13/2019Excellent service from Dave Bruno's Team. I have been driving Honda s from Sloane since 2002, and Dave Bruno has been a big part of the reason why.Richard, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Sloane Honda's Service Department. Sincerely, Brett Younger – General Manager – Brett.Younger@sloaneautos.com
great work!
by Esther on 12/03/2019updated 12/11/2019service was fast and answered all my questionsThank you for the great review, Esther. Please come visit us if you need anything else, be it service or sales. Best, Brett Younger – General Manager – Brett.Younger@sloaneautos.com
Great Service, Highly Recomended
by CRAMER123 on 12/06/2019I love the Service department. They are on top of their game and do everything in their powers to assist. I have been using them for almost 13 years now. Highly recomendedThank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Brett Younger – General Manager – Brett.Younger@sloaneautos.com
Great service
by David on 12/05/2019Service advisor awesome helped me with change battery in fob great customer serviceDavid, thank you for the feedback! We are happy to hear about your positive experience at Sloane Honda, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Brett Younger – General Manager – Brett.Younger@sloaneautos.com
Sloane Honda Service Department
by John on 12/01/2019Every thing ran smooth as glass, from the time I dropped my 2019 Pilot off for inspection, to the Lyft ride to pick it up when it was done, to the cashier. All Sloane employees I had to deal with through out the process were very nice.We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Brett Younger – General Manager – Brett.Younger@sloaneautos.com
Service dept saved me from a terrible sales experience
by good service bad sales on 11/23/2019You can see my full review in the sales department reviews. Long story short, i bought a car with an existing problem, sales refused to pay for it. service had amazing customer service and helped me through the situation as timely as they… could. I recommend the service department, but avoid sales at all costs!Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Awful sales experience. No customer service anywhere in that building!
by Unhappy buyer on 11/23/2019Lets get one thing straight, the service department is amazing. They have real customer service. The sales department should take a page out of their book because their customer service is awful. While the sales manager, Brett, helped me… quickly and efficiently once he found out about my problem, the rest of the group in the sales building are embarassing. Now onto the problem: I bought a certified pre-owned car about a week ago and it had a nearly flat tire. I was told by my salesman Xavier, that it would be taken care of. Only a couple of days later the same tire went flat again so i scheduled a service appointment expecting this to be handled easily and for no charge. The tire that was originally flat had to be replaced (~$200) along with a plug in another tire(~25) that the service department found. After heading to the sales building to explain the issue, Xavier sent me back to service with a note to fix the $25 plug ONLY. Nobody handled it for me, i had to walk back and hand deliver this notice. Sercice had to call sales 3 times after being hung up on and Brandon REFUSED to pay for the tire replacement. It wasnt until i luckily ran into the sales manager, who coincidentially was in the service department at that moment, that my problem was corrected. The sales department at sloane honda has a serious customer service issue. They are the epitome of the slimey sales person. What makes this review so unfortunate is that the sales manager, Brett and the service department were incredible and easy to deal with. Xavier and brandon? Not so much. They delivered terrible customer service. Avoid these guys and buy your car with someone else. I cant believe i wasted my entire saturday afternoon with these bufoons.Great place to buy a car!
by Susan on 11/08/2019Friendly and welcoming atmosphere. Not high pressure. A very good experience. My salesperson Taal Aviad was awesome!Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Brett Younger – General Manager – Brett.Younger@sloaneautos.com
Sloane Honda's Service Dept
by Carol on 10/23/2019Dave was very pleasant & took the time to explain the results of the multi point inspection.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Brett Younger – General Manager – Brett.Younger@sloaneautos.com
Maintenance appointment experience
by Yulia on 10/09/2019updated 10/16/2019My maintenance appointment was quick, lasted as promised 45mins. My car was washed after oil change, and I appreciate this a lot!!! Love Honda people! Love Honda service!Thank you for the great review, Yulia. Please come visit us if you need anything else, be it service or sales. Best, Brett Younger – General Manager – Brett.Younger@sloaneautos.com
Great Service
by Ana on 10/09/2019Stephen is always so helpful and knowledgeable. He was able to get me in and out of there in no time. So glad that I have him as a point of contact at dealer.Thank you for leaving us this great review! We are very happy to hear that Stephen could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Brett Younger – General Manager – Brett.Younger@sloaneautos.com
Eddie Stroka Sloane Honda Sales Team Member A++++
by Joseph on 10/07/2019First off, after searching the ratings of various dealerships, Sloane was at the top. Second, after searching through the reviews of the numerous sales team members, Eddie Stroka was at the top of this list that is why I chose Eddie as my… sales team member. Having dealt with many car dealerships over the past 25 years leasing my wife's Jeep usually from a friend, Eddie was the first non-friend sales team member. I could not ask for a better experience. Eddie knew exactly what I wanted and how much I wanted to pay. There was no pressure by him or any of the management. The whole process from introduction, to test drive, discussions, finance and departure was less than 2 hours. I was so impressed, I offered to Red Bulls soccer tickets to Eddie. I think I can consider Eddie a friend and would definitely go back to Sloane even though it is a two ride from my home in NJ. I loved the technology used to eliminate paper!It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Sloane Honda. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Brett Younger – General Manager – Brett.Younger@sloaneautos.com
Honda CR-V EX 2019
by Vladimir on 10/03/2019Good price, no pressure, friendly atmosphere.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Brett Younger – General Manager – Brett.Younger@sloaneautos.com
Great service
by Michelle on 09/30/2019Larry was great. he sat patiently going over all the features in my new car knowing I was going from driving a Flintstone era car to a Jetson era one.We really appreciate your feedback, Michelle. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Brett Younger – General Manager – Brett.Younger@sloaneautos.com
Honda CRV 2019 EX Purchase from Sloane Honda
by HS on 08/24/2019- Professional sales person and manager - Were upfront about what they could and could not do - Kept their commitments and pricesThanks for your nice review ! Alex Gozman General Manager alex.gozman@sloaneautos.com
Great service and great experience
by Andrew on 08/17/2019updated 08/23/2019Everyone was courteous and helpful. They did their best to expedite the car buying process. It was a good experience overall and I am pleased with my purchase.Andrew, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Sloane Honda! If there is anything else we can do for you, please feel free to give us a call.
Great service
by Juan on 08/15/2019Prior to getting a car from Honda we visited a couple of dealerships. Honda offer us the best service and deal.Juan, thank you for the feedback! We are happy to hear about your positive experience at Sloane Honda, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Brett Younger – General Manager – Brett.Younger@sloaneautos.com
Sloane Honda
by Michael on 08/12/2019Quick and accurate service.Michael, we appreciate your kind words about our service team. Thank you for choosing Sloane Honda for your vehicle needs. Best, Brett Younger – General Manager – Brett.Younger@sloaneautos.com
Sloane Honda Service
by Pam on 07/30/2019updated 08/06/2019Have been dealing with sloane honda service for years and through 2 cars - always professional and easy to deal with - have always resolved any issuesThank you, Pam! Regards, Brett Younger – General Manager – Brett.Younger@sloaneautos.com
Positive experience at Sloane Honda
by Eric on 07/28/2019updated 08/02/2019Car that I wanted was available. Initial contact in response to an on-line inquiry was quick and positive. Didn't take long to arrange for the in-person purchase and trade-in at a reasonable price. Salesperson (Larry) was friendly and… treated me as a valued customer. Felt like a win-win transaction.Thank you so much, Eric! Regards, Brett Younger – General Manager – Brett.Younger@sloaneautos.com
Awesome service
by Wynne on 06/26/2019updated 07/02/2019Dan McCarthy was awesome! I am happy with the amount of time that it took to service my car.Thank you, Wynne! Best, Brett Younger – General Manager – Brett.Younger@sloaneautos.com
Sloane Honda serves the Philadelphia, PA area with New Honda and Used Car sales and service. We have regularly updated lease deals, flexible financing, and a fully stocked parts department. Part of the Sloane Automotive Group, which has been serving the Philadelphia area's automotive needs since 1970, we look forward to helping you. "There Is No Place Like Sloane." Contact us today:
9903 Bustleton Ave
Philadelphia, PA 19115
(215) 995-6641
https://www.sloanehonda.com/
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
Maria, we're delighted to hear that Glen helped you find the perfect HR-V at Sloane Honda! Enjoy your new ride and thanks for sharing your experience with us!
by Sloane Honda on 08/28/2024