Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Good
Outstanding Overall Service
by RJB1976 on 10/29/2016updated 11/08/2016I went into the dealership as I was interested in the RAV4. I was greeted by a salesman who spent time with me before showing me the vehicle. He asked questions which made sense. I was not pressured in anyway to move ahead with an… immediate sale. Finance person suggested a lease that met my specific driving needs that I never thought possible given the amount of miles I drive per year. I actually went through 3 rounds of test driving the vehicle and asking questions. I only needed one night to contact friends who owned RAV4s to ask questions. Each confirmed what I was told which contributed to my decision to move ahead with getting the RAV4. I returned the next day and purchased the vehicle.Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at Spitzer Toyota and that our staff was there to provide you with such exceptional service! Thank you again and congratulations on your new RAV4. Regards, Robert Thomasson, General Manager, (877) 735-3855
SpitzerReview
by runner5k on 10/29/2016updated 11/08/2016The entire staff was very personal and truly concerned about giving a top quality inspection of the car! They also gave important advice on the future maintenance of the car and the possible time frame of the maintenance. From my experience… this usually prevents unneeded expense in the future. Examples were when the car would possibly need brakes replaced to prevent rotor damage and possible tire replacement in certain amount of mileage on the car. Final positive was having the vehicle washed before leaving! On a scale of 1 - 10 the experience was a 10. Thanks again for the effort of everyone at SpitzerThank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Regards, Robert Thomasson, General Manager, (877) 735-3855
THE BEST!!!!
by Jean_McBeth on 10/24/2016updated 11/08/2016Friendly, professional people. Will definitely return if future repairs are warranted. Very pleased overall with everything. Mechanic explained everything fully. Excellent!Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Regards, Robert Thomasson, General Manager, (877) 735-3855
2017 Rav 4
by KIchik4701 on 10/22/2016updated 11/03/2016I was very pleased to have had Gary Alsberry as my salesperson. He was friendly, easygoing, and quite knowledgeable regarding my car. I felt he was honest and held to his promises. Will definitely ask for him again and will recommend him… to my friends.Thanks for your outstanding review! I'm glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Robert Thomasson, General Manager, (877) 735-3855
Spitzer Toyota in Monroeville, PA
by Chris_Stiles on 10/19/2016updated 11/03/2016It was one of the best car shopping experiences we have ever had. Kyle the salesman was so friendly, very informative and put no pressure on us to buy a vehicle. Spitzer Toyota is a very clean place and everybody was pleasant.Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Kyle was able to meet your needs. At Spitzer Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, Robert Thomasson, General Manager, (877) 735-3855
Highlander
by Athlete on 10/16/2016updated 11/03/2016Always on time and tells me if anything needs fixing before doing the job. Service is great. Will provide me a loaner car for lunch if needed.Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs here at Spitzer Toyota! Regards, Robert Thomasson, General Manager, (877) 735-3855
Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs here at Spitzer Toyota! Regards, Robert Thomasson, General Manager, (877) 735-3855
moses
by Moses6900 on 10/17/2016updated 11/03/2016Easy to book time for service. Dave at desk was friendly, knowledgable and very approachable. Service was completed correctly and on time. The service and cost of tires was comparable to other sources (important)Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Dave was able to meet your needs. At Spitzer Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, Robert Thomasson, General Manager, (877) 735-3855
Buying at Spitzer
by DawnielleS on 10/26/2016Fast friendly sales and staff. My 4th vehicle bought from this dealership. Sales people seem to come and go but very satisfied! Service people are friendly and knowledgeable.It was a pleasure to read about your 4th car-buying experience at Spitzer Toyota. Congratulations on your car! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way.It's delightful to know our staff provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Regards, Robert Thomasson, General Manager, (877) 735-3855
2017 camry
by mannesrini on 10/25/2016Salesman Ken was nice. Never over promised and delivered what is promised. Ken has explained all the new features of Camry. We have already been using Camry since 2005 and a Corolla since 2000 November.Congratulations on your brand new car! Ken is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Regards, Robert Thomasson, General Manager, (877) 735-3855
Toyota Service
by Elmerjr2 on 10/14/2016updated 10/24/2016Great fast and friendly, the service manager explained everything that was done and condition of brakes tires ect, 10,000 mile oil change is free as well as brake service and tire rotation all fluids checked and topped off . Toyota full… service keeps the value of you vehicle at the top. Best dealer service experience ever.Thanks for your awesome review, Elmer! I'm very happy to hear that our team was of such great help to you. We take pride in our customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Robert Thomasson, General Manager, (877) 735-3855
Spitzer Toyota Visit
by twkkesco on 10/12/2016updated 10/24/2016quick support, timely answers and nice friendly attitude. They were easy to work with and they provided a quick asnwer for meI'm excited to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Regards, Robert Thomasson, General Manager, (877) 735-3855
Service-snow tires
by chrpet50 on 10/12/2016updated 10/24/2016Service mgr(DAn?) was helpful & explained things Everyone was friendly Atmosphere was nice.Nice touch with coffee bar & friendly loungevery fast
by carallo2016S on 10/12/2016updated 10/24/2016fast out in less than 2 hours gave me better deal on my trade than kia (trade in was a kia) so was pretty much a no brainerRoutine Service
by dsh5067 on 10/18/2016Staff was great and the facility is clean and inviting. While waiting for my car we test drove a new RAV4 to replace my wife's car and will likely purchase it in the near future.Thank you for taking the time to write this review about Spitzer Toyota. I am pleased to hear that our staff was able to provide an efficient and overall positive experience. Regards, Robert Thomasson, General Manager, (877) 735-3855
Toyota RAV4 purchase
by Milicak10 on 10/15/2016Pat was so friendly and amazing at explaining everything. He wasn't pushy or in any kind of rush. He's the best salesman at Toyota Spitzer Monroeville!!First and foremost, thank you for stopping by to leave this incredible review of Spitzer Toyota Monroeville. Congratulations on your RAV4! Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Pat assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Regards, Robert Thomasson, General Manager, (877) 735-3855
Super Spitzer
by RobertVo on 10/15/2016Friendly, professional, knowledgable, very accommodating, bend over backwards to please Sales Manager & salesman were exceptional Nothing but a positive experience Recommend them highly !!!Thank you for taking the time to write this review of Spitzer Toyota Monroeville. I am pleased to hear that our team was able to provide an efficient and overall positive experience. Regards, Robert Thomasson, General Manager, (877) 735-3855
Easy to buy a car
by Beverly1234 on 10/14/2016Salesman, James Howard was great - made the transaction easy. Explained the new car and set up the bluetooth phone. I will recommend this dealership and the salesman.Beverly, thank you and congratulations on your purchase! I'm so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new car! Regards, Robert Thomasson, General Manager, (877) 735-3855
Car
by Mollykat on 10/04/2016updated 10/15/2016--Sales man was just a bit pushy, which is to be expected, but good price and nice overall experience. I also liked the color and options for the vehicle.Thank you for taking the time out of your day to share your wonderful experience with us. I'm delighted to hear you were treated with prompt service on your car. I hope you will give us the opportunity to help you again whenever its time for your next car. Regards, Robert Thomasson, General Manager, (877) 735-3855
Excellent Customer Experience
by Spitzerforlife on 10/02/2016updated 10/15/2016Love the atmosphere when I'm there, everyone is very friendly, informative and accommodating! Fast service and a car wash lol!!Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay here at Spitzer Toyota Monroeville. Regards, Robert Thomasson, General Manager, (877) 735-3855
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay here at Spitzer Toyota Monroeville. Regards, Robert Thomasson, General Manager, (877) 735-3855
Good Experience
by kellyk1288 on 10/02/2016updated 10/15/2016Dan Murray made car buying easy and stress free. He was very professional and I was happy with the entire experience.rav4
by musketeers3 on 10/01/2016updated 10/15/2016the help salesman gave to solve the problems I had with insurance also the selection you had and how quick the sales and the paperwork process went
Volvo S60
Toyota Tacoma
Volkswagen Tiguan
Thank you for your wonderful review! We are glad that our team provided you with a pressure-free and informative experience. Our guest's satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
by Spitzer Toyota Monroeville on 05/21/2025