Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Understanding the needs of customers
Fast, easy, welcoming and friendly staff!
by Best_ever_no1 on 08/11/2018Welcoming reception by staff. Shuttle service during repair. Fast and prompt. Good result. Efficient scheduling. Excellent documentation. Staff remembers me each visit. A++ agency to work with -both for service and purchases. Real pros!We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Best, Robert Thomasson, General Manager, (877) 735-3855
Service feedback
by kjchwhite2018 on 08/09/2018Charles was very professional and easy to deal with. He clearly explained what work was done, and made recommendations on future possible service.We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855
Corolla IM
by andrewd123 on 08/07/2018It was great! Well done. I really like the service guys who helped me at the desk and when I checked out!!Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Robert Thomasson, General Manager, (877) 735-3855
Recent service
by DRichey1 on 08/04/2018Very efficient timewise. Nice place to wait if needed. Very pleasant staff. Would definitely like to recommend this dealership to others.Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer Toyota Service
by ThomasPA on 08/04/2018Very courteous staff and provided good information about what was needed and it was timely repairs in the timeframe I neededThomas, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer's Super
by Kenneth on 08/04/2018Charles Carter was very professional! Service was faster than advertised! Always well taken care of at Spitzer Toyota! Thank you!Kenneth, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Best, Robert Thomasson, General Manager, (877) 735-3855
Excellent First Time Experience
by FatMan1992 on 08/04/2018Amanda Harris, our sales professional and Jaime, our sales manager, were patient and thorough throughout the whole deal process. We are very happy.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Robert Thomasson, General Manager, (877) 735-3855
lvasko@airscent.com
by LisaVasko on 06/12/2018updated 06/21/2018It was the best experience I ever had purchasing a car. No real pressure and Dan really took his time explaining everything and making sure we were happy with all the decisions we needed to make. Once we purchased the C-HR he sat in the… car we me, set up my phone and went over all the bells & whistles along with everything I need to know. The car didn't have mats, he ordered them and I picked them up couples day later. btw.....I love the carThank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer Toyota
by shashit on 05/24/2018updated 05/30/2018I have purchased a total of six cars from this dealer. The staff is courteous and friendly. They listen and try to get you what you want. The Place is neat and cleanWe're excited to see that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
Vehicle Purchase
by MorganM82 on 05/18/2018Rutul was extremely patient while I took a while to make my decision. It was a busy day, but I never felt like a was just another sale. I've had horrible experiences at other dealerships which made me lose trust in them. Rutul and all… others involved proved that they weren't like other dealerships.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
Great service!
by Jason_Sp on 05/17/2018The associate who wrote up my work order was knowledgeable, friendly, and fast with taking care of me. The car as always gets that free carwash, which is a perk my girlfriend is jealous of. She wants that too, anytime she takes her car in… to her dealership.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Robert Thomasson, General Manager, (877) 735-3855
Good experience
by Aditya__ on 05/13/2018Overall experience was good. Salesperson was knowledgeable. Did not push me to buy the vehicle unlike other dealerships. Will definitely recommend.Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Best, Robert Thomasson, General Manager, (877) 735-3855
Great car buying experience!
by MrsAMiller on 05/05/2018updated 05/10/2018Ryan was very knowledgeable, low pressure sales approach. Jason in finance was easy to work with as well. The website was the best I visited with clear pricing and details of each car. No bait and switch when I arrived. Great overall… experience,Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Ryan. Please let us know if we can ever help you in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
Phenomenal
by Lizhenke on 05/02/2018updated 05/10/2018The staff was incredibly courteous and made an experience I was truly dreading and stressed about into something that was easy, relaxed, and very straightforward. They explained anything that I had questions in and even stayed late to make… sure I had a good experience from start to finish.Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Spitzer Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, Robert Thomasson, General Manager, (877) 735-3855
CamryReview
by JohnAiello on 05/01/2018updated 05/10/2018Friendly sales staff. Knowledgeable. Able to answer all my questions easily. The car I wanted (without a moon roof) did not exist at Spitzer, so they moved very quickly to get it from another dealer. I visited on Saturday, and the car was… there on Monday. I picked it up Monday evening.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Robert Thomasson, General Manager, (877) 735-3855
Great Service
by quayboo on 05/07/2018pleasant and honest. I would return to this location. I also think this location has excellent shuttle service. Very pleasant driver.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Thomasson, General Manager, (877) 735-3855
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
Excellent
by Alicia12346 on 05/03/2018All of the employees I encountered were very helpful, not pushy; which I appreciated. Looking forward to the free carwashes!It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Spitzer Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer experience
by Mike1863 on 05/01/2018Everyone was very helpful and made sure any questions I had were answered. The team at Spitzer truly cares about their customers and will do whatever it takes to ensure your satisfaction.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Best, Robert Thomasson, General Manager, (877) 735-3855
RAV4
by Kolmetoista13 on 05/01/2018The sales people did everything they could to make sure I got the car I wanted and in the same dayWe appreciate the kind words. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer Toyota Service Dept. Monroeville PA
by doowop4evr on 04/26/2018Friendly, personable Staff. Knowledgeable Service Technicians. Excellent Waiting Area. Easy Access to Dealership. Clean and Neat Throughout. Great Service Experience.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Good
by Mdixon21 on 04/21/2018Don was very helpful, good conversation to pass the time during the wait. Facility was very clean and the coffee was much appreciatedThank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Robert Thomasson, General Manager, (877) 735-3855
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Robert Thomasson, General Manager, (877) 735-3855
Volvo S60
Toyota RAV4
Volkswagen Tiguan
Thank you for your positive review, William! Providing top-notch service is so important to us, and we are glad that Tyler's efforts met your satisfaction. Congratulations on your new ride! We wish you safe travels and we hope for an opportunity to work with you again.
by Spitzer Toyota Monroeville on 06/09/2025