Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Understanding the needs of customers
Spitzers Toyota is a top notch dealership
by Barry on 04/07/2019updated 04/15/2019Brian Flaherty TRULY listened and HEARD what I wanted & I got EXACTLY what I asked. A truly a POSITIVE experience. I live near Gbg Toyota but heard of Spitzers reputation & they exceeded my expectations. Ralph the finance man TOO, was very… helpful & explained clearly everything. Introduced to service dept mgmr & a top notch young man.We really appreciate your feedback, Barry. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Best, Robert Thomasson, General Manager, (877) 735-3855
Good visit and good service
by Drue on 04/15/2019Easy in and easy out. It was a recall item that I was able to drop off in the morning in the key drop off box and then pick up in the evening when I was on my way home from work.We appreciate the kind words, Drue. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Brain Johnston 2020
by Jonathan on 04/15/2019Brian is what I liked about my experience, that dude is a hard working reasonable man who helped me out immensely through this process.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Thanks Spitzer
by Cara on 04/15/2019Staff are very friendly, knowledgeable, and helpful.Cara, thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Outstanding dealership
by Bruce on 04/15/2019Friendly staff, lots of good people. Fair deal.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Best car buying experience ever!
by Khc8869 on 04/13/2019Very prompt and hassle free transactions all the way through. Doug, our sales specialist, was very professional, courteous, and helpful to all of our needs. Everything was perfect!We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855
2019 Tacoma
by Evan on 04/13/2019Amanda was extremely helpful throughout the entire process and was always willing to go the extra mile for me.We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Robert Thomasson, General Manager, (877) 735-3855
Great day at Spitzer
by Nancy on 04/12/2019The employees at your business were all extremely professional and kind. I was especially grateful to DON for his knowledge and kindness. He took a lot of time with me and I never felt pressure.. Thank you all for a great expierence I had… on a usually overwhelming day.Nancy, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we're ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Robert Thomasson, General Manager, (877) 735-3855
OUTSTANDING!
by John on 04/11/2019Great experience. Great vehicle. My fourth Tacoma and this was the best experience.Thank you so much for your feedback, John. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
Service Visit
by Mike on 04/05/2019updated 04/11/2019great service great peopleWe can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer
by David on 04/04/2019updated 04/11/2019Friendly serviceDavid, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Spitzer Toyota Monroeville satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Best, Robert Thomasson, General Manager, (877) 735-3855
10,00 mile checkup
by Angelo on 04/11/2019friendly employee, quick service, car wash and setting up next appointmentThanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855
BEST car buying experience. Exceptional customer service
by Megan on 04/11/2019Easiest and most enjoyable car buying experience I have had to date. Matt sellers was PHENOMENAL. He went above and beyond to make our purchase smooth as possible.Megan, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Spitzer Toyota Monroeville. Please feel free to contact us if you have any questions on your new purchase. Best, Robert Thomasson, General Manager, (877) 735-3855
18 month service and oil change
by Jacqueline on 04/09/2019Friendly service employeesJacqueline, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Great team!
by Dianna on 04/09/2019Staff is always very happy and helpful. Service fast and efficient.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Robert Thomasson, General Manager, (877) 735-3855
Questionaire
by Dale on 04/03/2019updated 04/08/2019Friendly service peopleWe appreciate the kind words, Dale. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Excellent customer service!!!
by Alaina on 04/03/2019updated 04/08/2019It was my first car experience. I appreciate the friendliness from all staff. Excellent customer service. I appreciate the patience Jake provided.We're delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Robert Thomasson, General Manager, (877) 735-3855
Great car, great price! Awesome salesperson!
by Richard on 04/03/2019updated 04/08/2019Everyone was friendly and professional. We met several of staff there and our salesman was great! The price was fair and their offer for our trade was also fair.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer service
by Michael on 04/08/2019Prompt and courteous serviceThank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Robert Thomasson, General Manager, (877) 735-3855
Great service
by Michael on 04/05/2019Service department is very efficient.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Robert Thomasson, General Manager, (877) 735-3855
I was happy with the service work that was done my recent vist to Spitzer
by James on 04/04/2019very good service, and great customer serviceIt is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Robert Thomasson, General Manager, (877) 735-3855
Volvo S60
Jeep Compass
Volvo XC40
Thank you for your positive review, William! Providing top-notch service is so important to us, and we are glad that Tyler's efforts met your satisfaction. Congratulations on your new ride! We wish you safe travels and we hope for an opportunity to work with you again.
by Spitzer Toyota Monroeville on 06/09/2025